Pep Boys
5
4
3
2
1
Review highlights
"… and honest about possible wait time. There was air-conditioned wait area with power. My issue was diagnosed and fixed same day. My cooling system was all of sudden …"
"Great service and convenient location, manager treated us right."
"The service techs and mechanics are good people."
Overview
Categories
Tire shop, Auto repair shop, Oil change service
Phone number
Call: (213) 749-1594Website
View websiteHours
Sunday
9:00 AM - 6:00 PM
Monday
8:00 AM - 7:00 PM
Tuesday
8:00 AM - 7:00 PM
Wednesday
8:00 AM - 7:00 PM
Thursday
8:00 AM - 7:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
8:00 AM - 7:00 PM
Description
Pep Boys Los Angeles on W Washington Blvd has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online.
Reviews (37)
Feb 06, 2025
Emily was friendly and helped me find a coupon for my service. First time customer, will be returning.
Feb 06, 2025
Excelente
Feb 06, 2025
Miguel is,always a professional when it comes to explaining the issues and needs to my different vehicles.
Feb 06, 2025
Came to get my car battery fixed because I thought I had a bad battery. Turns out I didn't need one after all, but I'd like to highlight Jessica becauee she made my experience at this location very pleasant from the start. From my questions over the phone, to her detailed information about my warranty should I need help in the future, i really appreciated her help. She offered great service and I will definitely come back to this location because of her. Thank you!
Feb 06, 2025
Emily was awesome! I had no appt but she Got me in an out about 30 min for a brake fluid flush. Good rate too
Feb 06, 2025
Emily was wonderful with her communication and helping me understand what the car needed to operate properly.
Feb 04, 2025
Buena atención, me ayudaron con lo que necesitaba.
Feb 04, 2025
Miguel you were amazing. Thank you for answering all my questions, you were very patience with me. Pep boys service 10/10
Feb 04, 2025
The staff was friendly and professional, demonstrating a high level of knowledge and patience, especially considering my disability. I was pleasantly surprised by how detailed Jessica was when explaining the charges and fees. She also provided clear information about the credit card I could apply for to help manage such large espence due to my fixed income. I would definitely recommend their services.
Feb 02, 2025
Very satisfied with the work done the pep boys
Feb 01, 2025
Great service, second time here they always go beyond to help you, and Julio"s help was excellent.
Feb 01, 2025
Miguel was amazing! So helpful and I could tell he was trying to help me out in every way he could. Fast service and everyone was super friendly. Coming again for sure!
Feb 01, 2025
Really great service! Brought both my vehicles in and Julio went above and beyond to assist me with my concerns! He explained everything with detail and made sure I understood the services I was receiving. They took care of everything in a great turn around time. Will definitely be coming be coming back
Feb 01, 2025
Thanks Julio will be back
Feb 01, 2025
This Pep Boys is busy. But the mechanics here are experienced. They can even order oem parts for the repair. Done my brakes, tires and simple oil change here. *patched up my tire
Jan 31, 2025
Awesome customer service and professional will definitely recommend Julio explain really well very happy will be back
Jan 31, 2025
Come for the Brakes, leave without your Exaust system intact because they allow thieves access to your vehicle! They left my truck out when it should have been in the garage and of course my Catalytic converter was STOLEN. They acted like it's not their problem. No apology no nothing... Went in for brakes and suspension work and left with a bill for exhaust repair that probably exceeds the value of the vehicle. Also with another problem and unable to work as this is my work vehicle. Where's my money Pep Boys? You are liable for the damage to my property.
Jan 31, 2025
Grate customers service from Julio very attentive and a good listener, very patient with customers and excellent service thanks 🙏 Julio
Jan 31, 2025
Great customer service and quick
Jan 31, 2025
Hooked up great tires for a good price and the service was fast and seamless. Would recommend this location
Jan 31, 2025
I came in for service on 1/20 and Jesus was so incredibly helpful and kind - had to get my tires replaced right before closing time and he helped me get on my way so smoothly. Amazing fast service for a good price. Thank you Jesus!
Jan 31, 2025
Jessica, thank you for helping me out! I truly appreciate the customer service I tend to receive exceptional customer service when I come to this location, for services!
Jan 31, 2025
Jesus and Jessica V were fantastic. They did their best to service my car quickly. They installed my headlights quickly & provided excellent customer service. I Will definitely be back to get my car serviced here again. Thank you Jesus and Jessica
Jan 31, 2025
Jesus did a great job All set!
Jan 31, 2025
Jesus was really efficient and professional
Jan 31, 2025
Julio and Lupe was incredibly professional and pointed out the issue of loose ground wire causing the battery drainage which shutting off the car on parked. Everywhere I took they said it is low fuel pump pressure and it needs to be replaced which was not the case. My car got towed today and instantly they fixed it. Thank you both so much.
Jan 31, 2025
Miguel and Emily helped me with a quick and efficient service. I was in and out only come to this Pep Boys for the best service.
Jan 31, 2025
My experience was excellent Emily helped me out and she was a wonderful worker that helped me out with everything I needed I recommend this spot to everyone
Jan 31, 2025
Thankyou customer service goog job👍
Jan 31, 2025
They give us a pretty good service. They checked everything. They give us free alignment service. They don't charge much. Thank you Emily❤️
Jan 31, 2025
Very reasonable and friendly
Jan 31, 2025
jesus was so helpful in getting my tire replaced. awesome service.
Jan 24, 2025
DO NOT TAKE YOUR CAR HERE!!!! My car was stolen or as they say towed from the lot as they watched it happen they had no information on who or why the car was towed. They made me pay for services even though without my knowledge of the car not in their possession! I believe it was an inside job! The workers including managers are crooks! & this happened of MLK DAY! How ironic!!! Trust me don’t leave your car with these guys!!! They will be hearing from my lawyers on this and I will be going to the local news with this story because this is absolutely heartbreaking! I am a nursing student and relied on that car to get me to and from school!
Jan 24, 2025
Good cervix hundred % good
Jan 24, 2025
Javier took really good care of me. Above par customer service. Will recommend 10/10.
Jan 24, 2025
Jesus really took care of me. Appreciate the help.
Jan 24, 2025
Perfect job. Emily is terrific.