Pep Boys

Dec 04, 2024

Service takes entirely too long & every time I leave my car with them I don’t get it back in the same condition I left it ie. Dirty interior, grease on my dash, papers from my glove compartment all over the floor, missing parts that they didn’t even work on). I’m going to have to find a new location.

Dec 02, 2024

Store worked with me in getting the best price for tires, the tires I wanted were out of stock, and keeping me within my budget. He went above and beyond to make sure I was getting the issues I had resolved.

Nov 23, 2024

The ONLY Pep Boys in my area that I will recommend. Good service and explanation of services.

Nov 16, 2024

Got four brand new tires and alignment was a great experience and very good deal

Nov 16, 2024

I had an appointment at 8 am I came before they open when I get inside the front desk was rude and he told me you have to wait 2 hours. I do not know what happened to this location every time I go I found different people but same attitude. Never ever go there.

Nov 07, 2024

Excellent service, prompt, no waiting, work done same day! Thanks!

Nov 07, 2024

Happy, Quicker and very much friendly.

Nov 07, 2024

Horrible experience I went here with a print out from auto zone it had an error code and engine light on , I made an appointment online I go there the manager comes down looks at my paper with the error code from auto zone and tells me they don't accept diagnostic testing from other places theirs is 100 just to tell me what's wrong, so the manager then says we can change the part that's 200 but no error codes would be cleared off ... so I said ok with your diagnostic snd the work what's the total he says around 800, very rude scammers and robbers I can't believe how Horrible customer service a manager has , knowing I already know what's wrong with me car and refusing to be any kind of help Horrible customer service bad poor attitude should NOT be a manager or in customer service dealing with people this is what you have to go through now a days instead of getting my car fixed I get anasty attitude and negative comments about auto zone and then guessed my name? Instead of just asking me my name ? Worst experience I ever had do not go to pep boys please they will Rob you you will pay 5 times the amount do not go there take my advice kids do all the work and the manager is very rude mean and negative

Nov 07, 2024

I came in for a tire repair & I was in & out. Everybody I dealt with were very efficient.

Nov 07, 2024

I understand that state inspection can take 1-2 hours, but then they had recommended repairs afterwards. I asked how long they would take and he said 30-45 minutes. I reluctantly agreed, since I had other plans in the afternoon. The recommended repairs took 2 hours from the time I agreed to them. I had to ask if there was a problem with my car or something to delay it that much, and all he could say was that he didn't know what took them so long

Nov 07, 2024

I went asking for an alignment because the car is pulling to the right. And the wheel is not straight. I was charged 118 usd for standard alignment. When l drove the car, l noticed it still has the same problem. When l came back, l was told that l need a kit for something, and l have to go to the dealership. Then l asked why you didn't tell me that before putting your hands on my car and charged me for the alignment that won't fix my problem?. The service advisor used that excuse treating people like they are fools. Why didn't you mention that when you delivered the car. I will be waiting for someone to call me and give my money back.

Nov 07, 2024

You can put air in your tires for free!

Oct 07, 2024

Customer service was phenomenal

Oct 07, 2024

Excellence at the top service given by Devonte

Oct 07, 2024

Great Experience ,Abdur Handled my Situation well I Was in Immediate Need For Tire Repair in the Evening Would Go There Again Thank YOU.

Oct 07, 2024

Great Service Thanks Abdul !

Oct 07, 2024

I waited weeks before I posted this just to make sure nothing crazy happened with my car. Pep boys tried to charge me 784 for a coolant leak repair PLUS $1300 in labor!! Insane! I went to Honest about 5 mins away, the total job was 490! There are probably some great ppl here who are just victims to the high pressure sales tactics instituted from someone at corporate but the pricing is insane. Not to mention they tried to tell my wife that she shouldn’t drive our other car because of an engine issue (I forget what it was). They literally told her just take it home and park it. We’ve been driving that car for 2 years since he said that and have had no issues. Avoid pep boys, go somewhere else! I recommend Honest because they are very transparent about the cost of labor and parts. idc where you go just not here. I wouldn’t even let them change my oil at this point.

Oct 07, 2024

Thanks for the service

Oct 07, 2024

Thanks for your help brothers

Oct 07, 2024

Very helpful and IN AND OUT SERVICE!!!!! On a Saturday

Oct 07, 2024

good service

Oct 07, 2024

Big scammer. On 09/18/24 in 3 o'clock they check TPS and they guy told me ill need 2 TPS and they don't have and he can order it for total 380$, Walmart program old one for 15$ only.

Oct 07, 2024

Got four brand new tires and alignment was a great experience

Oct 07, 2024

Great Place to bring your car I truly recommend this Pepboys then others !

Oct 07, 2024

Worst location .never have any person to do alignment always the worker no here......

Sep 07, 2024

Avoid this shop. Unprofessional. Not recommended!!!

Sep 07, 2024

Awesome experience!!! Was in and out in no time. Would definitely recommend and would come back! Everyone should come here. Great prices and professional staff.

Sep 07, 2024

I took my car to get fixed and they did a great job. People were nice.

Sep 07, 2024

I went in looking for windshield wipers and found out the retail store has been closed for 2 years

Sep 07, 2024

The guys at that peps boys helped out in moment of trouble big time i will always go back to see Tom and the guys.

Sep 07, 2024

Great service 👍

Sep 07, 2024

i came in on Tuesday and was helped by Devonte. he was extremely helpful and i appreciate the time he took to explain the condition of my car. i will be telling friends and family to see Devonte at the Redlion PepBoys from now on for all their car needs. thank you!