Pep Boys

Nov 30, 2024

A hearty thank you to Angel and his team!!! I came by for an oil change today before the Thanksgiving holiday. They were super busy, but they fit me right in and got me in and out in no time. Amazing 5-star service always, thank you!!

Nov 30, 2024

Definitely professional and give you great Service

Nov 30, 2024

Pep boys did a great job replacing my tire! I took my vehicle to Firestone who had my truck for 4 hours and didn't find any leakage. Still putting air in everyday until I went to PEP BOYS, who not only found the leak but replaced my tire.Thanks Guys!!

Nov 30, 2024

This was my first and last visit to PepBoys. I only went to this PepBoys for a tire plug because I had a screw in my tire. I went to a location that had the availability and was near my home. I made an appointment for 12 noon. I arrived early and thought that I'd be home in 30-45min. I didn't ask for any other work to be done on my vehicle. They stripped my lug nuts on my vehicle. When I told the advisor that I only take my vehicle to the dealership for maintenance, inspections, and any other work that needed to be done, he backed off and stopped trying to sell me things. They also failed to inform me of how much the air filter would cost. The website says one thing, but they charge another. Filters for your car are not expensive and are as easy to replace as putting air in your tire. I sat at this Pep Boys for 2 hours. ALL FOR A TIRE PLUG. My vehicle was recently inspected, if they "inspected" correctly, they would have seen the sticker and when my next visit was. Thus, I did not need anything done to my vehicle. As I stated before, I was ONLY THERE FOR A TIRE PLUG!!! The bill cost 189! I flipped out because I know how much things cost! Tire plug $25-30, car filters both no more than $50 + labor, which was not listed. The advisor tried to tell me that I did not give him a chance to tell me the price, and while informing him of proper customer service, I told him that regardless, you still inform customers of how much they are spending before the work is done. I didn't even receive a repair statement or the acknowledgment that was signed for the tire plug. Remember, I only went in for a tire plug! Even though I was not charged for anything, it was poor business practice to do something other than what the customer asked for. If the inspection is complementary, you still need to ask the customers permission FIRST.

Nov 23, 2024

LOVE Pep Boys on Alleghany in Philadelphia...Take care of all my car needs...Thank you Angel, & Pep Boys...

Nov 23, 2024

My oil change was quick but they dirty my mat with oily boots

Nov 23, 2024

Amazing staffing, professional people with knowledge. And never force selling

Nov 23, 2024

Very professional and courteous

Nov 16, 2024

Fast and good service

Nov 16, 2024

These guys are great!

Nov 09, 2024

I needed a new battery and some help so I went to the pep boys on Allegheny avenue in Philadelphia Pennsylvania a young man named Sadiq was my server he was an awesome customer service very good with manners very good with information knew what he was doing and help me tremendously and I am very very grateful he deserves a raise and I bought a battery

Nov 07, 2024

I had a great experience I highly recommend this. And thanks to Siddeeq that gave me a excellent service.

Nov 07, 2024

I really appreciate everyone for their kindness, magnificent work

Nov 07, 2024

Very respectful people. They get the job done with no problem. The customer services is immaculate Sadiq and Angel to be exact, they were the on who serviced me! A Big thanks to them my car is up and running again!!!

Oct 07, 2024

Very good experience, very helpful and very understanding with their work

Oct 07, 2024

Angel is great he heard my concerns and fixed everything!!

Oct 07, 2024

Awesome team 👏

Oct 07, 2024

Excelente atención el mecánico muy atento muy cordial muy profesional me encantó el servicio

Oct 07, 2024

Excelente atención y muy buen trabajo! 😀

Oct 07, 2024

Excelente atención,son muy satisfactorios los resultados de su trabajo,y muy profesionales

Oct 07, 2024

Excelente servicio, lo recomiendo muy buenos precios y la mejor atencion

Oct 07, 2024

Had an excellent experience with them! The mechanics went out of their way to help me with all of me needs. Service was great & I was in & out

Oct 07, 2024

I made an appointment in advance and was helped right at my scheduled time. Quick, quality service and a pretty good reception area to sit and wait. Thank you!

Oct 07, 2024

I was very imp

Oct 07, 2024

great customer service!

Oct 07, 2024

I didn’t had an appointment and I was took in for a oil change was done by two employees in under 20 minutes and I saw when they even rotate my tires and inspected my brakes and air filter out of this planet great team great store I fully recommend it

Oct 07, 2024

My visit to this Pep Boys was great! Angel and his team really helped me get out a bind with my tire. They explained what was going on with my car thoroughly and were very professional. They also fit me in when I did not have an appointment. Overall great service!

Oct 07, 2024

Sadiq was really professional, kind and accommodating when I needed to get in and out quickly during a busy work day. They got me in for an oil change and out ahead of schedule. I appreciate the fact that they made sure that everything was on par with my vehicle and that I was all set. Shoutout to this awesome location!!!

Oct 07, 2024

Sadiq was very kind and helpful and the service was very quick I will be coming back!

Oct 07, 2024

Went to get a nail patched but they were not able to. Worker Sadiq was amazing and changed my tire to a spare for me for free. Thank you!