Pep Boys

Nov 26, 2024

Wonderful experience! They were quick to help and provide excellent customer service.

Nov 22, 2024

Fast & quick reliable service

Nov 22, 2024

I want to express my deepest gratitude to Jacob for not only fixing my vehicle but doing so with such expertise and attention to detail—it drives perfectly now thanks to your hard work. A huge thank you as well to Gary for demonstrating outstanding professionalism and excellent customer service throughout my experience at Pep Boys. You both went above and beyond, and I truly appreciate it!

Nov 22, 2024

Joe and John are great; thank you.

Nov 21, 2024

Good service, really fast,

Nov 21, 2024

Mark is the man. Thank you.

Nov 21, 2024

Scamers!!! Tenía que cambiar el alternador de mi cambry y pedían 1,300dlls lo arregle por fuera con todo y pieza con 600 menos de la mitad Cuidado con estos estafadores!!!!

Nov 20, 2024

Mr. Martinez immediately took my information and started process of repairing truck tire. Pepboys went above and beyond and were very professional. I will definitely be returning back to pepboys.

Nov 13, 2024

Fantastic service. Appointment accepted and delivered in a timely manner

Nov 13, 2024

Mi veiculo tenía unos problemas y lo llevé aúna inspeccion,y el señor gerardo fue muy amable y se tomó el tiempo para explicarme todo el procedimiento y que partes del veiculo cubría mi aseguranza saly muy satisfecha ,con el trabajo que hicieron ,grasias por hacer su trabajo.

Nov 13, 2024

Pep Boys saved me a ton of money, they did an excellent job. I would highly recommend them. Very nice staff

Nov 13, 2024

After a second visit, Mark and Jacob resolved the issue

Nov 13, 2024

All of the staff was professional and they were very knowledgeable. The manager Gary explained everything to me before the job being done and his team did a great job and my car

Nov 13, 2024

Great service Benjamin Fast Worth the price

Nov 06, 2024

Fast, knowledgeable and excellent customer service

Nov 06, 2024

Great service! Was able to schedule an oil change for next day with no problems. The service was fast and efficient. Thanks Gary!

Nov 06, 2024

I went to get my inspection, super quick, and highly recommend it👍

Nov 06, 2024

Really fast job for my oil change and tire rotation, mark did a good job Gary Martinez at the counter was professional and courteous. Good job pep boys

Nov 06, 2024

The staff were friendly enough. My only gripe is that i feel like I wasn't fully kept in the loop with everything with what my car did/ didn't need. It could've just been how the message was delivered or how I interpreted it, though.

Nov 06, 2024

The workers were all great and Mark out guy did an awesome job

Oct 27, 2024

Pep Boys got the job done in a reasonable time and were willing to work with the insurance company. They did good work.

Oct 27, 2024

So I had a flat tire this morning. I looked online and the best deal was pep boys at Marbach and 410. There prices are just way cheaper then discount tires and all of the other one. The service was top tier and so were the mechanics that replaced the tires. I didn’t need an appointment and I was in and out extremely fast. This was my first time going to pep boys ever. I will definitely be going back there. I was a one place tire guy for discount tires. But I called them a couple months back and they wanted to charge me over $1000 dollars to get 4 new tires. That’s just plain crazy. Just because I own a business. Dosnt mean I’m rich. In today’s economy there’s no way I’d spend that much on anything. So the next tire your online looking for tires. Check out pep boys at Marbach and 410 next to the 2 story pawn shop. You’ll be in great hands.

Oct 27, 2024

Very nice staff attention service Mr Gerard Martinez good deals on tires, aligntment,oíl chances etc.etc.

Oct 27, 2024

Were able to diagnose my tire slow leak and get me back on the road. Thanks.

Sep 27, 2024

Good customer service thank u for everything .

Sep 27, 2024

Had a wheel hub go out in our truck while on vacation from South Carolina. Called the local Pep Boys and they didn't have any available appointments but said to drop the truck off and they would work it in the schedule. Dropped the truck off Saturday afternoon and they had it ready Sunday afternoon. Thomas worked to make sure we were taken care of and the mechanic Jacob worked so we could head back home in the next few days. If you need work done I will definitely recommend you come see the folks at the Marbach #0737 store!

Sep 27, 2024

Made an appointment, walked in for my appointment and was told they didn’t know when they would get to my car. Said that they had one guy doing breaks and he was backed up with other appointments already. If you knew this already then why didn’t you call your customers and have them reschedule? You are letting them come in knowing they are gonna be without their car all day, if they even get serviced. Just a ridiculous waste of real estate.

Sep 27, 2024

The job was done the right way. ..I'm satisfied with it...

Aug 27, 2024

Always excellent work with attention to detail. I come here regularly with my family's two vehicles for service.

Aug 27, 2024

As always, outstanding customer service at the Marbach Pep Boys thank you so much

Aug 27, 2024

GREAT service, takes some time, but overall good people.

Aug 27, 2024

Gary Martinez the manager at the pep boys on marbach and loop 410 in San Antonio Texas was very helpful and professional, I had no issues or problems exchanging a warranty covered battery , again Thanks Gary

Aug 27, 2024

How are you going to have slots open for 530 on a Sunday, I get the confirmation that my appointment is set then I get there and I’m told the workers left early so no one can do the tire rotation.

Aug 27, 2024

Took my vehicle in for tire rotations and from what I can tell, the tech messed up lug nuts or didn't mention there was an issue when removing the tire. Next time tires were removed for strut replacement, the stud broke off. My vehicle had less than 200 miles driven, then after struts were put on, I took it to them for the wheel alignment. They said my vehicle was ready and all good, everything was back in OEM specs/parameters. I drove the vehicle home but never got on the highway (live 5-7 min away from store). When I finally tried to drive it, the vehicle now pulls to the right & car starts to shake around 50mph. I took it back and now they find all sorts of issues with my suspension. I'm told by other shops & mechanics, there is no way they could've done the alignment with all the suspension issues they now claim. Interesting, all the end of my previous visits, after they completed my alignment, my vehicle inspection mentions nothing of suspension concerns or issues.