Pep Boys

Nov 20, 2024

Quick service nice employees

Nov 06, 2024

Excellent

Oct 27, 2024

Excelente servicio , atención al cliente y amabilidad. Gracias a Pep Boys

Oct 27, 2024

Well taken care of. super quick and easy assistance.

Sep 27, 2024

Awesome greetings, quick services, clean environment, and reasonable prices

Sep 27, 2024

First visit to this Pep Boys location on San Pedro Avenue for synthetic oil change. Got $20 off instant coupon and filed reward for $25. Gift card from Pennzoil. Thank you Julio E.

Sep 27, 2024

Great service. Great employees. Informative and competent. I always chose this place for important services.

Sep 27, 2024

Thank you Nick C. for your excellent service!! I will definitely return and request your service on my next visit to Pep Boys!! The tires you recommended are ideal!! Randy the general manager was very informative as well!

Sep 27, 2024

This Pep Boys shop has been exceedingly understanding and supportive of what we have our car in the shop for. There were a few hiccups with communication initially (text vs email) but Randy, Joshua, and Christian all did a great job or making it right and keeping us informed. If I’m in need again for service for my vehicle, I’d definitely come back to this shop.

Sep 27, 2024

We got a flat tire the Sunday before Labor Day, and almost every other shop was closed. Fortunately, they were open and able to get us in and out quickly with a patch. Excellent service and friendly staff!

Aug 27, 2024

As usual, the crew at San Pedro and Recoleta took care of my suburban. The guys are nice, patient and caring. I appreciate their knowledge all the time and I am grateful they are close to my home. Thank you

Aug 27, 2024

By the grace of God, I arrived at Pep Boys 20 minutes before closing time in desperate need of a new tire because I had a flat. Julio didn’t hesitate to help me out. He didn’t say it was too late. Instead, He took his time explaining the difference in tires that were available and when I made my decision, Julio’s assistant went right to work and my car was ready 2 minutes before 8 pm. Thanks for being my angels.

Aug 27, 2024

First time customer but not a last time one. I will conduct all my future car business with this Pep Boy's at 6200 San Pedro, 78216. Joshua and Christian were just amazing from the time I walked in to my leaving. Service, attitude and professionalism out standing, thank you gentlemen.

Aug 27, 2024

Paid $500 for an A/C recharge person thought there might be a leak but didn't see anything so he said to come back in a few weeks because it might be a slow leak. So, went back after three weeks still nothing so they said to come back in a few months to check it again it might be a component under the dash. So the time comes went back except the AC Tech quit so they tell me that I need to go to a different pep boys so two weeks later I make an appointment. So, I show up for that appointment but now the job is out of the evaluation period and now they want to charge $120 to evaluate the ac system for leaks the one that I just paid them $500 for just 102 days ago which 90 days was the evaluation period for the job is what they said to me. The time period was April 5 - August 15. The thing that pissed me off is that the last appointment was within the 90 days and these idiots didn't let me know that I only had a few days before I would have to pay $120 also it does not say anything about a time period for the re-evaluation the receipt just says " We accept most returns within 90 days" That is not the same thing. So they never stated when i paid for the service or at any of the other appointments that it had to be within 90 days. I really hate these places sometimes

Aug 27, 2024

The staff are knowledgeable and helpful. We have trusted them with our vehicle repairs for many years. They really do price match and work to provide the most affordable repairs.

Jul 27, 2024

I can’t say enough good things about this place. Even speaking with everyone here it was a pleasant quick and honest experience. We came in with a flat tire rolling on the donut. Came out of there with four new tires and everything after able to apply for credit and get it done less than an hour. Everything came in absolutely “clutch”.

Jul 27, 2024

I went in for oil change and found out that but I had an oil leak. After talking to the gentleman I was able to make an appointment by canceling my oil change and scheduling a oil leak check the next available appointment I was able to avoid paying for an oil change twice. That is this time they would check for the leak and then fill the car with oil and I only had to pay for one oil change. Thank you for being so helpful.

Jun 27, 2024

Got my tire rotation done in less than 20 minutes and everyone was very cool and professional. Definitely recommend this location. I had a 2019 Ford explorer.

Jun 27, 2024

I had the best experience with the staff at Pep Boys. They were very professional & very knowledgable on the different brands of tires they sold and very helpful in helping me make a decision on my purchase. Thank you Christian & Randy

Jun 27, 2024

Last night, my wife’s car ended up with a flat. Unfortunately, she did not have a spare and needed to have her car towed somewhere. It was just a few minutes before your store closed, and she reached your assistant manager, Christian he not only said he would wait for her car to be towed in, but he offered to stay and replace her tire when she got there. it was way past closing time, but he went above and beyond to take care of my wife and he did it with a great attitude. I can’t thank him enough for his service. In fact, my wife was so pleased she’s having the remaining tires replaced today at your shop. Please thank Christian for us. You have a special manager that represented your company very well.

May 27, 2024

I have all of my CarShield repairs done here. Friendly and knowledgeable staff make the process enjoyable.

May 27, 2024

I set up an appointment. The gentlemen at the register was very nice and at ease. No rudeness or rush. Made sure of the parts I needed was correct, even helped with getting qoutes for other repairs. First time service with pep boys and probably future customer with great service.

May 27, 2024

Quick, friendly, good job.

May 27, 2024

The team with Randy at this Pep Boys is really something else. I showed up with an emergency and they took care of me with the best customer service anyone could ask for. This is now my “go to” location and is highly recommended.

Apr 27, 2024

I had the best experience with Randy, Julio and Sebastian. The customer service was great, communication was amazing and the price was right on time! I’ll definitely come back and recommend.

Apr 27, 2024

Muy buen taller de servicio

Apr 27, 2024

Took my car for new brakes and an oil change on Sunday . Not only I was there for 4+ hours they ended up breaking my drain plug, which they ended up replacing…informed them that I will be driving to Houston the following morning so I want to make sure it’s done right because I can’t come back to them. Well, I just got off work and there’s a huge puddle of oil underneath my car in the parking lot. Took it to a take 5 next to my office and they took the videos I attached… they over tightened it to the point that this one is broken too. Called them and spoke to Josh, they were absolutely not helpful and basically told me tough luck because in their shop it was not leaking. I never had issues with oil leaks in this car! Went to another pep boys location in Houston and they confirmed that they over tightened the drain plug again - which is why I have to keep my car in the shop for the next day and have to figure out a way to get to work and back. Absolutely outrageous, can’t even perform an oil change!

Apr 27, 2024

most helpful place and great customer service will go back for tires with you guys