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Pep Boys

5

4

3

2

1

4.0
(591 reviews)
Review highlights

"Steven was excellent! Extremely fast service & detailed knowledge. Thanks! I'll be back again"

"Hands down to me this is a good place to shop for auto parts ans service"

"They matched a low price from another vendor as well as gave us a $10 discount!"


Overview

Categories

Tire shop, Auto repair shop, Oil change service


Hours

Sunday

9:00 AM - 5:00 PM

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 7:00 PM


Description

Pep Boys Tucson on N Oracle Rd has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online.


Reviews

Nov 14, 2024

Look like it was closed only one person the shop didn't get an acknowledge by guy doing trash was on his phone I came in. WOULD NEVER COME BACK


Nov 05, 2024

Aida is an amazing professional. She is patient and kind in a business that is extremely high pressure. Kept me informed every step of the way. Superb follow up.


Nov 05, 2024

Found myself in a car emergency and needing to get back to Phoenix. The manager, Toni, was so helpful and easy to communicate with and our problem was resolved in a very timely manner.


Nov 05, 2024

I always have great service at the Prince/Oracle location. They started right at my appointment time and the front brakes/rotors that I had replaced are working well. Toni was professional and engaging. Great service all around.


Nov 05, 2024

I’ve never best mechanics in the business


Nov 05, 2024

Like always, great service, friendly, knowledgeable staff.


Oct 05, 2024

Excellent service. Very prompt... person in charge, Toni, was very professional, and very friendly, a rarity in this day and age!


Oct 05, 2024

Great work done on tires


Oct 05, 2024

Never again.


Sep 05, 2024

Great service with oil change and vehicle inspection less than 60 minutes.


Sep 05, 2024

I call with a question and the lady was rude


Aug 05, 2024

I originally had my tires mounted and recently had them rotated at this location. Aida is prompt, professional, and knowledgeable with questions, etc. I will continue to use Pep Boys for my automotive needs. Update July 1, 2024: Still amazing!


Aug 05, 2024

I went in for an Oil Change ONLY. It was the WORST experience. My car can bearly drive. They destroyed a perfectly running vehicle for a handicap person RETURN and the Manager was very receptive to the problem. Which was cleared up, immediately. Follow thru in today's environment is always appreciated in business.


Aug 05, 2024

Oil change and tire rotation were performed in a tomely manner!


Aug 05, 2024

Really skillful guys. They easily detect the noise issue in my car. Thank you


Jul 05, 2024

Had an emergency need to replace my Kia Soul battery on a Sunday... and I just cold called Pep Boys on Oracle because it wasn't far from where I live ... Had never done business with Pep Boys before.... Aida was very efficient with information I made an appointment. .. Patrick was very very helpful with the diagnosis installing the battery and answering a couple of other questions I had about a warning light ....A note to make sure when quoting a price, either over the phone and or in store you are absolutely certain you are quoting the correct price for the correct battery style and size..that was not the case. It made closing of sale abit uncomfortable as it was quite abit more expensive.....Patrick really was very knowledgeable... It was a pleasant and satisfying experience especially for a senior.... Thank you very much to both of them.


Jul 05, 2024

Manager was very helpful and knowledgeable. Corrected my purchase problem from another store very quickly.


Jun 05, 2024

great service and fast


May 05, 2024

Excellent service and customer service as well


May 05, 2024

Great people Great service


May 05, 2024

Great service , very timely ..


May 05, 2024

The place looked abandoned and I waited for almost 10 mins before someone noticed I was there.


Apr 05, 2024

Amazing help!! Gave me a discount when I was in jam. Great service!


Apr 05, 2024

Awesome service - knew what they were doing and was very quick


Apr 05, 2024

Daniel is awesome. Don't loose him, give him a raise.


Apr 05, 2024

Excellent customer service


Apr 05, 2024

Wonderful and caring staff. Daniel is a great mechanic!


Apr 05, 2024

thank you Ariel for explaining things and being patient with my questions and also for suggesting what to keep an eye out for next, so i won’t break down…. i really appreciate the information… thank you for the stress free appointment 🙂


Mar 05, 2024

Great place to have your rideshare inspection done


Mar 05, 2024

I went to have my car inspected at a place and they could not do it. So I went to pep boys and not only could they do it but did my inspection within 10 minutes and he was really nice and professional. I will definitely go there again. Thank you for your service. Michele.


Mar 05, 2024

I went to pepboys today and Ariel was amazing he replaced my spark plugs and did a fuel injection. Ariel is amazing such a great employee and their prices are very good.