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Pep Boys

5

4

3

2

1

4.3
(74 reviews)
Review highlights

"Came here for tire repair, they got it done quickly and didn't even charge. Will be coming here for other services from now on."

"In my experience, they have treated me and my vehicle with attention and care."

"They DONT STAND BEHIND THEIR WORK OR THEIR PRODUCTS."


Overview

Categories

Tire shop, Auto repair shop, Oil change service


Hours

Sunday

9:00 AM - 5:00 PM

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 7:00 PM


Description

Pep Boys Tucson on E Speedway Blvd has everything your car, truck or SUV needs. Auto repair, oil change, new tires, discount tires, brakes, battery replacement, inspection, towing and other service appointments are available same day. With 100 years in business, our ASE certified mechanics go further to help you go farther. Call or schedule your appointment online.


Reviews

Nov 05, 2024

Amazing customer provided by all staff. Charlene & James specifically went out of their way to help solve my problem. Would definitely recommend to friends and family.


Oct 05, 2024

Not Kool when we have a appointment for a certain time at 2pm just for an oil change and then we didn't get out car back till 6:40pm we had things to do today. If it was going to take that long we would have just gone somewhere else.


Oct 05, 2024

They DONT STAND BEHIND THEIR WORK OR THEIR PRODUCTS. After 20000 miles pads needed to be replaced again. They want to charge me for it. Don’t go here bad products. They don’t care about you. Go somewhere else.


Jul 05, 2024

I got top notch work done on my car and had great customer service, thanks!


Jul 05, 2024

This place has everything you need .


Jun 05, 2024

Amazing fast service


May 05, 2024

Essentially took advantage of us by performing a service that was not consented to, then billed us for the $500+ and then when it was revealed this service actually did not fix the issue on the next day, offered to do the same thing for another $500+? Even mechanics at other PepBoys locations suggested what occurred was malpractice as did other shops in town. Maybe we caught them in a bad month or year or something, but if you have options, maybe this one should be low on your list.


May 05, 2024

very nice, it couldn't be a better day, delivered $2,500, paid today and I still don't have fixed oil from my engine leak can't believe....that I need more money to pay for that. Honestly I think they overcharged me..


Apr 05, 2024

I would really like to thank everyone at this pepboys location that help me ❤️ with my vehicle 🚗


Apr 05, 2024

The guys here were very friendly, professional and knowledgeable! I would trust them with anything to do with my car! Thanks again Brandon!


Apr 05, 2024

Very happy with my service of full diagnostic. Would recommend


Mar 05, 2024

Great guys with great service!


Mar 05, 2024

Great service and honest folks! Somehow I always luck out and find great places and great people! Sometimes I'm not so lucky, but a lot of that might just be me getting real frisky over trivial matters.


Mar 05, 2024

I stopped into this location on my way to get a quick inspection and tire rotation. Brandon immediately took care of my Audi, I was in and out within 20 minutes. Very respectful, efficient and customer oriented. Thank you Brandon and Team 🙏


Mar 05, 2024

Pep Boys is the best place to get a Rideshare Inspection done! I conveniently booked my appointment online for the very next day. My inspector, G. Esparza, informed me that the inspection would take about 20 minutes and he had me out of there in 15! Friendly employees, quick services and overall wonderful and effortless customer experience. I will be using Pep Boys for my future auto maintenance! Thank you Pep Boys!


Mar 05, 2024

Price for an oil change went up $20.00 in only 6 months. AN OIL CHANGE ?? Ridiculous ! And the guy at the counter wasn't even the least bit friendly about it... I'll find another place :-(


Mar 05, 2024

These guys were very busy but they still managed to get me in and get my tire replaced staff was right on.


Mar 05, 2024

Traveling through in our rental car and had screw in our tire. They were amazing, came to our rescue and Thankyou to the big guy with the beard at the desk. 10/10. We have our faith restored in humanity!


Feb 05, 2024

After Jiffy Lube on Speedway turned me down for a lube job claiming my car is too old (it's a 1977 Ford), I drove down the road to Pep Boys to see if they could do it. Here's how it went with the guy at the counter: Me: Hi, I'm wondering if you guys can do a lube job on my car. Counter Guy: Yeah, we can do an oil change. Me: No, I need a "lube job." You know, on my chassis. CG: You mean, like ... we would lubricate your chassis? Me: Yeah exactly. CG: No, we wouldn't do that except as a specialty. Me: What do you mean? CG: Well, like if it's part of a repair of something else. Me: Um, okay, bye. I mean, this guy is working at an auto repair shop and I have to explain what a lube job is? And they only do that if they're repairing a different problem? (Which means they CAN do a lube job, but they won't) Seriously? Pep Boys has really tanked since their retail store days. I'll probably go to them for tire replacement in the future, but c'mon Manny, Moe & Jack, at least hire people who know a little something about auto repair to run your counter.


Feb 05, 2024

Brandon got my jeep up and going in a hurry. Best service I've had anywhere


Feb 05, 2024

I will not go back


Jan 05, 2024

Had a really good experience here for an oil change. Had Justus help me out! Was a great help. Recommend him to help anyone out.


Jan 05, 2024

Justus got everything I needed done quickly


Jan 05, 2024

Justus is always helpful and friendly, always take our cars here!


Jan 05, 2024

the advisor justus gave exceptional customer service. polite and friendly. he got me in and out under 30 mins and i just needed a flat repair. would come back again


Dec 05, 2023

Came in for an inspection for Lyft, quick service was done and out in 15 minutes! Great guys, next tire shop for next set on my truck.


Dec 05, 2023

Do not trust them! They lied to me about my tire being unrepairable and sold me a $150 tire I took the old tire to be repaired some where else and then would not let me return the new tire


Dec 05, 2023

Great service, good dudes!


Dec 05, 2023

Great shop-they were able to see my car right away and gave a good deal on the work-definitely be back


Dec 05, 2023

I've been coming to this particular Pep Boys for service, parts, and accessories for over 30 years! Today I went in to have a nail removed from my rear tire and the guys got right on it. I was back on the road in no time.


Dec 05, 2023

Robert has a great crew, they always make sure things are done the right way!


Dec 05, 2023

Robert is the best and very honest. This is the only pep boys we go for our fleet.


Dec 05, 2023

These guys are fast and thorough. They went through and inspected everything my car needed (it's 14 yrs old). All I came in for was brakes. They gave me an itemized quote so I can break down the repairs to fit my budget. Thanks guys I'll be back.


Dec 05, 2023

Very Friendly, helpful. AMAZING SERVICE.


Dec 05, 2023

We brought our vehicle with a list of repairs. The repairs were done, the windshield was cracked when we got the vehicle back. The next day, the vehicle idled rough when at lights. The next day the check engine light is on and I smell exhaust. What the actual ..... I am just so annoyed, I just can't. After dropping thousands of dollars to have it fixed.


Dec 05, 2023

Went in for rideshare inspection. It was fast, they were friendly, and it was free. Yay me! I paid an amount last year so I was happy. Guy I talked to said it depends on who I talked with. Pep Boys for the win!


Dec 05, 2023

great guys