Performance Complete Auto Care

Dec 03, 2024

I recently had the pleasure of visiting Performance Complete Auto Care for my car repair needs. From the moment I walked in, I was greeted with a friendly smile and a warm welcome. The staff was knowledgeable and eager to help, and they quickly diagnosed and fixed my car’s issues. I was especially impressed by the lead technician, Scott, who was incredibly helpful and knowledgeable. He took his time to explain the process and answer any questions I had. The shop offers a variety of services, from oil changes to engine repairs. I was impressed by the level of expertise and attention to detail that the mechanics had. They took their time to explain the process and answer any questions I had. The prices were reasonable and the quality of the work was top-notch. I was especially impressed by the customer service I received. The staff was friendly and accommodating, and they went out of their way to make sure I was satisfied with the repair. They even offered me a discount on my next visit. Overall, I had a great experience at Performance Complete Auto Care. The staff was knowledgeable and helpful, the prices were reasonable, and the quality of the work was top-notch. I would highly recommend Performance Complete Auto Care to anyone looking for quality car repair services.

Nov 05, 2024

I had another great experience having my car serviced with the guys at Performance Complete Auto Care. Scott is incredible, extremely knowledgeable about cars, and reliable. He explained and answered any questions I had about anything to do with my car.

Nov 05, 2024

I'm not entirely sure these guys did the job i paid for. If they did, they didn't do it right. I needed a new alternator. They installed it, and it seemed good for about a day, but i tested it at O'Reilly, and they said the alternator was still bad. The battery dropped to 12.5 while I was driving. I called Scott, who told me to bring the car back on Monday, so i did. When I arrived, Scott told me he didn't know i had an appointment, and i overheard him telling someone else he thought he was already done with my car... even though he was the one who told me to bring it back. He started googling things and watching videos and calling people because he couldn't figure it out. Eventually, he determined that if he just disconnected and reconnected the battery, it would reset the computer system. After that, the same thing happened. A day later, the voltage dropped to 12.3. The next day, I called and didn't leave a voicemail, so the shop called me back. When I returned their call, this time, I left a voicemail ,identifying myself and explaining the situation. After they realized who I was, they didn't return the call...

Oct 05, 2024

I have a 2013 Cadillac XTS and not everyone is knowledgeable about how to fix it as I've brought it to several shops that couldn't help me. Performance Complete Auto Care fixed the issues with my car and has helped me maintain it. I've finally found a shop to replace the dealership and their terribly high prices. I'm a happy customer.

Oct 05, 2024

Quality work, fair prices and legit repair list.

Sep 05, 2024

Employees are very helpful & they don't scam you with any issues. They get the job done! Highly recommend!

Sep 05, 2024

This is probably the best shop in town. Glad they moved closer than Rita Ranch. Was referred here by an Uber Driver about 6 months ago who couldn't believe I was taking my car to be repaired across town. I mesh with the 'Beekeeper' attitude of you choose what you work for "the law or justice" especially since the law is broken. I appreciate Scott takes time to talk to me about the process if he has time. I am sure he and his 'easy on the eyes' family have been friends from other lifetimes together. I say very little, life's been hard, but I pay what he asks and I do not complain because he and his group ALWAYS go the extra mile in some way before repairs are completed. This shop has the knowledge of every kind of repair issue. I am deeply grateful and appreciative of the excellent work they do. I beyond highly recommend this shop.

Sep 05, 2024

good guys, good work and great price. 2nd time there, ill be back

Aug 05, 2024

Took my car there to get my car's AC checked. They are very professional and I got an excellent service. I am going to visit them again next time if I have problems with my car

Jun 05, 2024

These guys are the best, I came in to get me AC fixed, didnt need an appointment and took me in right away. They troubleshot the problem, fixed the bad o-ring and save me some money!!!!! Definitely recommend 100%....5 stars

Jun 05, 2024

Very busy mechanics doing honest work.

Jun 05, 2024

Very very helpful, efficient, knowledgeable. My car broke down, I had it towed as soon as they opened and they took care of it the same day. Found me a replacement part from a local junkyard when a new part would’ve taken 3 days, checked my AC system and replaced parts, checked my tires. Explained everything very thoroughly to us. Fixed the parts that the dealership messed up. Much better service than I’ve ever received at a dealer shop

Apr 05, 2024

Great repair work, reasonable price and excellent customer service.

Apr 05, 2024

They are the best in Tucson without a doubt maybe even the best in the state they take care of their customers and they’re straight up no smoking mirrors.

Mar 05, 2024

..HELLO CITIZENS.. WE ARE PLEASED WITH THE SERVICES PROVIDED.. MY NEIGHBORS INVOICE LOOKS LIKE ONE I WOULD HAVE GENERATED.!. and I AM AN HONEST MECHANIC.. MUCH MORE TO FOLLOW.. BIG SHOUT OUT TO THE STAFF AND BOSS.. THANKS SO VERY MUCH.!. mikey likes them.. 👍 😎 I PLAN TO REFER ALL MY FRIENDS & NEIGHBORS.. OUR TOWN & COUNTRY GOT HER TENDER LOVING CARE.. and CUSTOMERS APPROVAL.. also HOW ABOUT MENTIONING THEIR ASSISTANCE GETTING BLACK BEAUTY TO THEIR SHOP..AGAIN..OUTSTANDING JOB LADIES & GENTLEMEN..!..

Mar 05, 2024

Second time we've used them, communication and service is always great. Reasonably priced. Friendly. Fast

Jan 05, 2024

Dropped off my Dodge Truck, 1st time using them. However, very friendly on phone & at sevive adviser

Jan 05, 2024

Exceptional work and service. Honest quotes and assessments. They go above and beyond.

Jan 05, 2024

Looking for that perfect shop to service your vehicle or perform repairs? This is it! Scott Sanders & his team don't cut corners, use oem fluids & parts, and will always tell you the truth on what you do & don't need. Great about offering discounts too so the work you have done won't break the bank. I highly recommend Performance Complete & won't take my vehicle anywhere else!

Dec 05, 2023

Always super helpful, friendly, professional without being stiff and fake. And best of all they get the jobs needing done, done well.

Dec 05, 2023

Friendly staff

Dec 05, 2023

Full service in every aspect. Engine,,transmission ,electrical and paint

Dec 05, 2023

Great friendly staff that is very knowledgeable.

Dec 05, 2023

Great work and charged about half what everyone else wanted to charge. Do yourself a favor and if you need the services they offer give them a try, you won't be sorry.

Dec 05, 2023

I had requested my vehicle be sent here after getting in an accident because of all the outstanding reviews. My truck was in really bad shape and I understood we'd be looking at a bit of time before I'd get it back. That time was over 6 months and my experience was terrible. I've never dealt with such unprofessional owners before. First, they lost the check from the insurance company and claimed they never received it. That actually happened twice. At one point I called to check on the status of the vehicle and the owner and his wife conference called with me and got into an argument while I was on the line. I called on a separate occasion and was met with "Did I call you with any updates? Then there are none." The lady called me multiple times and told me my truck would be completed that weekend or even the next day. I'd call the day she said it'd be done only to find out it wasn't and there wasn't an ETA either. After over 6 months they called me to pick up my truck. The lighting in the bed was missing, my smart rearview camera was gone, I had mismatching headlights, and the AC wasn't charged and wasn't working. I had my truck for about 2 weeks before more problems ensued. First my truck wouldn't switch into neutral. Then the ac stopped working. Then a hose blew and my truck overheated and completely went into limp mode, I had to be towed again and without my vehicle for 2 weeks. My insurance took my truck to Caliber Collision and I HIGHLY recommend them over this mom and pop shop. They were knowledgeable, transparent, informative, communicative and very pleasant to deal with - all of the pieces of the puzzle this shop was missing. Performance did do a few nice things. They recharged my AC for me and installed my license plate as well as waived a fee. I appreciated that, but it didn't begin to cover months of headache and the complete disrespect from the employees. Mismatching headlights on a brand new truck was incredibly embarrassing.

Dec 05, 2023

Just a call, helpful answers.

Dec 05, 2023

Scott and the guys got me right in very well knowledgeable awesome, awesome little shop. Well, definitely recommended this shop and the guys at work there. Brought in a couple of struts to have the springs exchange to new struts they made it happen

Dec 05, 2023

The engine blew out 2 weeks later after they did an oil change I have no proof but the mechanic and had to change out the engine noticed the oil wasn’t even the right one and I saw it I’ve never seen oil that color red but they had cars all over the place that tells you something and you could see the dust on them they been there for a while

Dec 05, 2023

They were amazing, I hydroplane on my way back from a vication in Sedona, No one can figure out what was wrong with my car, and they did and it was pretty cheap to!!

Dec 05, 2023

This is the best auto shop in Tucson! Everyone is so kind, their prices are reasonable, and they won’t take advantage of those who don’t know anything about cars. If you’re tired of being ripped off by greedy mechanics, Performance is the place to go!

Dec 05, 2023

This shop was very friendly and helpful. They got me right in and gave me a fair estimate. The owner and front of the shop employee were great.

Dec 05, 2023

Told me i could pay some of my payment now and then some later. They then called the following business day saying that they’re wanting their money or they’re going to charger a storage fee , they are not true to their word

Dec 05, 2023

Very attentive. Reasonably priced. Friendly. And most importantly good work.

Dec 05, 2023

We've been here several times now and Scott and his team are always quick and capable to get our vehicles in working order.