PFM Auto & Fleet – South
5
4
3
2
1
Review highlights
"Used by business I work with, Basement Systems. Minimal wait and rapid turnaround, that's great in my book."
"Polite sells staff and great service"
"I never seen mechanic shop who charge by hour for car diagnostic !!!"
Overview
Categories
Auto repair shop, Tire shop
Directions
1402 W Hanna Ave
Indianapolis, IN, 46217
Phone number
Call: (317) 784-7777Website
View websiteHours
Sunday
Closed
Monday
6:00 AM - 11:00 PM
Tuesday
6:00 AM - 11:00 PM
Wednesday
6:00 AM - 11:00 PM
Thursday
6:00 AM - 11:00 PM
Friday
6:00 AM - 11:00 PM
Saturday
Closed
Reviews
Nov 23, 2024
PM on truck.
Nov 16, 2024
Deliver parts to them nice people
Oct 07, 2024
Thank you Kevin Robbins from PFM AUTO & FLEET. (Indianapolis) Because of you, we were able to meet up with our friends later that night (although they were already in bed) and made it home to Ontario in time. They got our RV towed and fixed in no time! Highly recommend them!!!!!!!
Sep 07, 2024
The PFM team is an awesome group. They went above and beyond to help fix our RV and get us back on the in record time on a holiday weekend. Thx Kevin and Anthony!!!
Sep 07, 2024
Would highly recommend them! I broke down in Indiana and just wanted to get home to Michigan. I called these guys at 7:30 and was able to take my car in to get fixed and was headed back home by 2 PM. Price may have been a little high, but the professionalism and the quality of work and how fast they were able to get me in and out of there made it worth it. I would highly recommend them. Kevin was extremely Knowledgeable and kept me informed throughout the whole process. Thanks Kevin!!
Sep 07, 2024
Zero stars really needs to be an option for reviews especially for PFM South. Do not bring a vehicle here. I've tried them once and had to go right back as soon as I got my truck back after 3 or 4 weeks that they had it. I have other issues, but even with warranty coverage, these half wits will never work on my truck again. These guys aren't qualified to install training wheels on a bicycle. Unless you like paying too much and being disappointed and being without your vehicle for longer than promised to end up with a poor quality work. Don't go to PFM. You're better off to pick anywhere else to take your vehicle.
Jul 07, 2024
Bus repair place off of Hannah and Harding
Jul 07, 2024
This is 100% true lol I hope they say it’s not because I can show proof with recordings. I pay for my warranty (silver rock ) and they cover EVERYTHING as long as something is wrong. I give them my car on a Thursday and tell them “clinking noise around in my control arm area” they see me car and they say “we couldnt match the complaint noise so nothing is wrong” so I go to pick it up but before I leave the lot, I tell a tech to drive with me just around the car lot and he told me “it’s a sway bar issue”. Still I had to pay 120$ because my insurance won’t cover the lie/BAD diagnosis they did because they didn’t want to do work and figure it out. I’m ok with sending my car somewhere that actually wants to do some work but I’d like my money back because it was obviously a clanking noise they couldn’t figure out how to fix it or was too Lazy, so what did I pay for?
Jun 07, 2024
Great Customer Service. Fast, Reliable Service.
Jun 07, 2024
Had taken both of my work trucks to pfm numerous times over last several years for different work and services with no issues whatsoever. Great and timely service and pricing. However a few months ago they botched everything so badly( inspection by an uncertified technician who barely could speak or write English, didn't address all issues initially which required multiple times of picking up and dropping back off, incorrect diagnosis and a lack of communication in which the truck sat there completed for almost 2 weeks before I myself called and found this out) that I vowed to never use them again. Well a situation arose where Pfm was the best option under the circumstances at that time so I decided to give them one more opportunity. Figured that this could be a good opportunity for them to earn back trust and regain our business. What happened instead is the opportunity was used to try and rake us through the coles. After receiving their initial estimate I right away had questions about legitimacy. After having it for almost a week before starting (initial inspections done) I decided to get the truck and take it elsewhere thinking and hoping I made the correct decision. Trust your gut folks. When to another shop based on an employees referral, only paid $880 for all necessary work, parts and labor. Pfm had us on the hook for just shy of $4000 for mostly unnecessary work and parts. Never again pfm. You have lost us for good. I would give zero stars but I have to give them at least one to post this...
Apr 07, 2024
Great team at pfm south. They are always busy but also make sure you stay informed.
Apr 07, 2024
They did a lot on my f250 6.0. I dropped it off for a coolant leak that was on the drivers side front between the tire and frame. I asked them to find the leak, change the thermostat, drain and replace the coolant and get the old fuel separator drain plug loose and replace if needed! 3 weeks later I picked the truck up and left. I noticed I still had a coolant leak in the same spot and they charged me 75.00 for doing a 30 minute pressure test and found nothing? I called back that and told them I still had a coolant leak in the same area and I'm going to put that on their review! Agent on the phone said at least let us make it right! I dropped it back off! I told them for the third time where or what area the leak was coming from and that the thermostat that they replaced is probably bad because the Degas bottle was full of coolant and the truck didn't warm up inside like it should! Now, today, my egr was full of carbon, there's a fuel leak on the truck, and a few other things that need replacement! I told him the egr has nothing to do with the coolant on the drivers side frame rail. Plus, I told him that if the egr was too bad it would have pushed past the egr cooler and out of The tailpipe! I told him that my truck didn't have a fuel leak because I would have seen that! Plus, I told him that they had the truck for 3 weeks and how did they miss it? Some how, minus the fuel leak and the cost to fix. My bill is 905.00! I paid them 1258.00 dollars to fix it two weeks ago this Tuesday 3/5/24! I will never go back there! Js! Update! I picked my truck up 3/7/24 and it had a severe diesel leak! I found another shop to correctly fix everything pfm was paid to do and also fix the mysterious fuel leak that I didn't have when I dropped it off to them! There's a shop in Lebanon that I dropped my truck off to an hour after I picked it up from pfm! I wouldn't take a tricycle to pfm ! You we warned!
Apr 07, 2024
Very happy with everything. Came in around 8:00pm with a flat tire. They were able to patch it and have me on my way within an hour. Great customer service.
Mar 07, 2024
Frank is always a great guy and the service department always communicates effectively.
Mar 07, 2024
Very polite and helped so much. Thank to all who helped us.
Feb 07, 2024
Awesome service!!!
Feb 07, 2024
Great place.
Feb 07, 2024
This is a good place to have semi work done they did exactly what I wanted done and explained the work to me as well with no negative feedback I will get more work done here in the future...thanks alot guys!!!👍🏾🙏🏽
Jan 07, 2024
Real good customer service, very professional and pretty precise on timing when they tell you they're going to be done
Jan 07, 2024
These guys were great. Got me in and out for an oil change. Frank was awesome, very friendly and amazing customer service. I won’t go anywhere else but here for any of my box truck needs. Thanks PFM!
Jan 07, 2024
Frank is the best! Thank you so much :)
Jan 07, 2024
Friendly and fast!
Jan 07, 2024
This place is awesome there was a lot of confusion between our insurance coverage providers and being able to get things taken care of but silverrock came through saw the problem out fixed it for us and overall it's just an a+ experience thanks
Jan 07, 2024
Very knowledgeable and professional with all
Jan 07, 2024
Very nice people was my first time working with them. For the work that was done on my big Motorcoach bus it was expensive but was able to negotiate the price that was affordable. I look forward to a continued working relationship with PFM.
Dec 07, 2023
Amazing guys Thanks for getting our guys back on the road
Dec 07, 2023
Frank is great
Dec 07, 2023
Frank provide good energy and made a good experience -Preffered Asphalt
Dec 07, 2023
Friendly and professional
Dec 07, 2023
Great staff very knowledgeable
Dec 07, 2023
My experience was cool.. but if you require a transmission to be changed you would think they would top off the fluids my fluids were very low and and you would think that it should be included with the service especially if you spending money..But overall good experience
Dec 07, 2023
Quick and done right