Phillips Auto Body
5
4
3
2
1
Review highlights
"Great service, exceeded expectations and was done in a timely manner. Office staff and shop manager were always courteous and friendly. Will go back again if needed."
"The best body shop in the Memphis area hands down always satisfied with work."
"Absolutely love this place and the wonderful people there."
Overview
Categories
Auto body shop
Directions
7684 US-70
Memphis, TN, 38133
Phone number
Call: (901) 371-9359Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews
Nov 07, 2024
Friendly. Knowledgeable & trustworthy. Communicates well and answers questions in a clear way. Trusted by friends and by my car insurance company.
Jun 06, 2024
Very Professional and they did an awesome job with my auto body repairs❤️
May 06, 2024
Great service, exceeded expectations and was done in a timely manner. Office staff and shop manager were always courteous and friendly. Will go back again if needed.
Apr 06, 2024
Phillips Auto Body were awesome to work with! Everyone I dealt with was super nice & professional. Had to repair a damaged rear bumper and trunk hood. They did my estimate right away that day (I had to wait days-weeks for other places to get an estimate). Had to do this repair out of pocket (no insurance), and they came in under the estimate and exactly in the time frame they quoted me. Would definitely use them again!
Mar 07, 2024
Excellent service! They did a great job on my car! I am so happy!!
Feb 07, 2024
Excellent staff and owners! Took car into shop and repaired correctly the first time. Very organized staff. The front desk lady is awesome. Thurmond is awesome as well. After car was dropped off. They communicated with the insurance on adjustments needed. Top notch job completed by all. Thank you. This is not our first time to work with this group. I’m sure I’ll be back.
Jan 07, 2024
They did great work on our truck.
Dec 07, 2023
These guys are amazing! They have repaired a couple of cars for our family. The last repair job was the best. Thurman and the crew repaired my 2008 Honda Civic Si that still had lots of fun drives left in it. This was a restoration project for me. Thurman and the crew did an amazing job! They even repaired the subpar work that was done by another collision repair company referred to me by my insurance company. This is the place you will want to take your vehicle if you find yourself needing to repair it from a fender bender or major collision. They are honest and do top-quality work.
Dec 07, 2023
Was a great experience. The only issue was they had forgotten that I had given permission to the totaled out company to pick up the car.
Dec 07, 2023
Awesome staff. Excellent work, and done before they said they would be completed! Not only did they communicate with me, but I had parts in my vehicle that had nothing to do with the work they were responsible for, and they completed that work for me at NO EXTRA CHARGE. There are not many shops like this left in this world.! 10 stars from US.
Dec 07, 2023
During the storm a tree fell on my sisters car. I called couple of places that wanted more than what the insurance company would pay. Phillips was booked, so got scheduled for 6 weeks later and the car came out perfect and accepted the amount the insurance estimated. The staff was amazing. Highest recommends to Phillips Auto Body!!!
Dec 07, 2023
Great and honest service
Dec 07, 2023
Great job on my truck! Looked like new.
Dec 07, 2023
Great local body shop thats always produce top notch repairs and customer service
Dec 07, 2023
Have used them twice now and been impressed both times. Very professional both in terms of what they did and how they treated me.
Dec 07, 2023
I got a quick estimate to cover the damages to my car however 🗽 Liberty Mutual denied my clas stating they couldn't prove I was hit and the photos I sent in of the damages looked like normal whear and tear over time. I'm hoping to work some thing out with the staff at Phillips so I can pay for the repairs needed. Meanwhile I'm still paying $200.00 a month insurance for a 2015 Nissan Versa stick shift. Hope to get back to everyone with a favorable update for this post!
Dec 07, 2023
They do great work. Very friendly and professional.
Dec 07, 2023
They painted a couple of pieces of our 96 mustang. They blended the color great. They were easy to work with and impressed me with an interior clean up. They made it cleaner than it was before I took it.
Dec 07, 2022
Incredible service and very accommodating. I would highly recommend using this company for your painting needs.
Dec 07, 2022
Backed my car into a tree. These folks were recommended to me and I am extremely happy with the result, the price, and the time it took. They told me 1 week and they were finished in 1 week. They also cleaned my car inside and out. The owner and the front desk person are friendly, responsive, and professional.
Dec 07, 2022
Been using these folks for over 20 years. Some of the best in the business.
Dec 07, 2022
Excellent, and trustworthy. Brought car in at 8am. At 9am, they called back to say the car was ready! We thought car may have been hit, but they said once they loosened the bumper a little, everything popped back into place. I was told there would be no charge! In this day and age, it is refreshing to find a business that practices customer service like they treated me. UPDATE: After 2 years, I needed this business again today. Same great service as before. Owner personally helped me with a piece of trim that I could not secure myself due to a medical issue. It was quick and simple, but I still offered to pay. The owner refused any payment. I will continue to recommend this business to all of my friends and neighbors. Quality work by quality people! I hope I never have a wreck, but if I do, you can be assured that Phillips Auto Body will handle my repair. UPDATE: Well, I did have a "fender bender" and Phillips Auto Body made the repairs. I was extremely please...no evidence that anything happened. Repair is flawless. I am not sure on price because I did not have any other estimates made because I wanted them to do the work and the price, while not cheap (what is these days?) seemed very fair.
Dec 07, 2022
Have had two cars repaired here recently and they have done an amazing job on both at a fair price. Customer service and follow through is second to none. Highly recommend!
Dec 07, 2022
I stopped to get an estimate about replacing a clip on the chrome piece around the windshield of my Pilot. They replaced it then and there for free! Wow. Everyone was friendly and helpful.
Dec 07, 2022
Phillips Auto Body is the most reliable, dependable, and honest body shop in the Memphis area.
Dec 07, 2022
They are the best body shop in this town. They are all reliable and trustworthy! I highly recommend them!!
Dec 07, 2022
Used Phillips through my insurance. They were amazing. They called me several times to give me updates of the progress and my car looks brand new. They even fixed a scratch that insurance was not going to cover. I did notice the steering wheel was a tiny bit crooked and they instantly got me set up for an alignment. Will be using them for any future body work. Exceptional work and service!
Dec 07, 2022
Very friendly staff very helpful and understanding.
Dec 07, 2022
Wonderful group of people. Very helpful and transparent about the reality of level of work that would be involved. Truly appreciate their honesty and I will certainly be back with all of my other auto body needs.
Dec 07, 2021
Fast great service!
Dec 07, 2021
Service was so great they quoted me 700 less than Maco and they actually did 1 more service than Maco was going to do. No surprise prices in the end. It wasn’t done when they predicted, but I kind of already knew that would be the case when parts had to be ordered. My daughter said my fixed Honda Civic looked like a Lamborghini now! 😂 great work guys!!!