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Pima Automotive

5

4

3

2

1

4.0
(579 reviews)
Review highlights

"… and intelligent. As a whole, they focus on educating the customer and putting safety first. What they charge has always been reasonable, and they have credit options."

"Thanks for the great service from the front desk to the mechanics work.."

"I had no idea the staff would be so kind and personable."


Overview

Categories

Auto repair shop, Auto air conditioning service, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Closed


Reviews

Dec 03, 2024

Very great work. Would recommend them to anyone


Nov 28, 2024

I cannot say enough good things about Dan at Pima Automotive. I called for a broken window switch and a window that was stuck in the down position (thus exposing my car and stuff to the elements and making it easy to steal since I don’t have a garage!). On Thanksgiving Eve well after hours, Dan was willing to come in and troubleshoot the problem, got my window back up, and advised that the window regulator may also be a future issue to deal with as it was pretty sluggish to respond. But now I have plenty of time to solve that because the window is back up and I’m off to my Thanksgiving plans without much delay at all. Thank you so much and have a happy Thanksgiving!!


Nov 28, 2024

Pima Automotive is earning my approval. Prices are fair and the mechanics are very informative and honest. 2001 BMW. Various work on suspension to cooling system. James works on my car and does a very good job communicating and takes his time when necessary to get it done right. No complaints so far! Will be returning for sure! Love the indie shops with skilled mechanics. Thank you Pima!


Nov 28, 2024

Quick and efficient and I was kept well informed of the progress, Very nice employees


Nov 28, 2024

Vinny and the whole staff were wonderful really friendly and helpful, got my car in right away for an oil change (amazing price!) and front brake pads and rotors. He also gave me an option for fixing an ongoing issue that would cost WAY less. I spent a little more than i expected(Filters were pricier than i thought), but the staff is really great! Hopefully my car will be too!


Nov 21, 2024

A tire patch is $35 but randomly they have 8.99 oil changes lol silly marketing strategy. Just the tire patch makes up for all the product you’re giving away with your 899 oil change


Nov 21, 2024

Easy, nice, good experience, helpful staff, much less expensive than the dumb dealership. Were communicative and fast with the oil change. Will give my business to them again!


Nov 21, 2024

I had an accident with my car during the night and Daniel was the only one who was willing to help me. The next day, very early, he got to work so that I could continue my roadtrip. In addition to his help, I want to thank him for his patience, explaining to me everything that was needed to be done to the car, and explaining carefully the problem. All this with a very friendly and kind attitude. I really appreciate it, my experience was 10/10 with Daniel


Nov 21, 2024

It is hard to find a good neighborhood mechanic these days and Pima Auto is a gem. They treat their customers like they live next door and deliver professional, courteous service at a fair price. I've driven by the shop on the corner of Pima and Swan for many years but only recently became a customer. Very pleased.


Nov 14, 2024

5 Stars all day long! These guys are FREAKING awesome! As a single mom, most places try to take advantage of you, these guys did the absolute opposite, told me and showed me what needed to be fixed for safety and what could wait(as I was too broke to afford it)!! They are really amazing team here, I will forever be a customer now! Would recommend to ANYONE! Thank you Pima Automotive! SEE YA SOON!


Nov 14, 2024

Both Vinny and James were knowledgeable and efficient. I felt very comfortable with the work they did Thanks to everyone who worked in my car. Excellent care


Nov 14, 2024

Everyone that I have dealt with at Pima Automotive has been professional, courteous, and friendly. They have done the necessary work within the original quote and have done it in a timely fashion. Particular thanks to Vinny, the manager, for his kind assistance.


Nov 14, 2024

Great crew. Friendly, I felt comfortable doing business here. I will come back.


Nov 14, 2024

Great customer service, cool atmosphere. Will definitely return for our vehicle maintenance.


Nov 14, 2024

I experience with Pima. Automotive was very professional i appreciated vinny's daily updates on the plan with my vehicle. It. 's hard to find good dependable repair shops these days. And I would give pima automotive five plus stars and their staff very, very friendly and professional


Nov 05, 2024

Amazing Service! So Fast! And I still can’t believe I got a $9 oil change!


Nov 05, 2024

Came to get my car looked at and on the way got a flat. Pulled in and they ushered me into parking spot, listened to my story, got my car on the rack for inspection. Vinny took me into shop showed me everything they found. Put a used tire on and I was done in about an hour. Vinny, James and Charles really appreciate your professionalism!


Nov 05, 2024

Courteous, efficient and very friendly. Financials were discussed ahead of each thing as it was found. I brought it in for air-conditioning and an oil change, but upon inspection they found a lot more. It’s an eight year old car that has never had any service done on it. I was surprised by how expensive the repairs were, but I trust that everything that was done, needed to be done. They shuttled me home, and picked me up to bring me back in the next day. Ben, in particular was very informative and helped me secure short- term financing. They were great!


Nov 05, 2024

Good: - Staff are professional/friendly - They honored their appointment time to the minute which is important if you’re a busy person Bad: - Lied about pricing: Verbally told me that oil change would be ~$69 and then later charged me ~$100. I was in quite a rush and the guy probably accidentally said the price per 5qts (my engine holds more) so eh… whatever…but im not coming back here.


Nov 05, 2024

Great service. Great people .


Nov 05, 2024

Great service... great people


Nov 05, 2024

Pima Automotive saved my day. The engine light went on in my car and they took me in and fixed it right away. They really are personable and all the techs are very knowledgeable. They know their stuff! A little more pricey but definitely worth it. They are my go to guys from now on.


Nov 05, 2024

Quick and painless oil change


Nov 05, 2024

The customer service here is great minus the continued support with services such as free flat repair. That said, I found myself in a bind due to the shoddy condition of Grant Rd and ended up popping a fairly new tire. It happened close enough to Pima Automotive that I carefully pulled my car in and left it overnight for the tire to be replaced the next day. I figured they would overcharge me but I never expected to pay $170 to install a tire that could be done for $67 (including free flat repair) at Walmart. This is the push I needed to sign up for AAA again! Thanks, Pima Automotive.


Nov 05, 2024

The other garage wanted to replace a major component. Pima Automotive put the extra elbow grease in and saved me hundreds of Dollars. I have been going to Pima Auto for many years.


Nov 05, 2024

They were great! Got my oil changed super quick. They explained everything that needed to be done and gave me options. They were kind and I will definitely be getting my services done here in the future.


Nov 05, 2024

Went in for an oil change and pre-trip inspection and they let me know what needs done on the car, the actual severity, and were honest and not pushy. They showed me on the car so I could see for myself. I appreciated that.


Oct 05, 2024

Great customer service. Fair pricing. The staff kept communication clear and frequent. Will definitely go back and highly recommend.


Oct 05, 2024

Great detail job on my CRV


Oct 05, 2024

Great service, I appreciated the updates on my car. I highly recommend Pima Automotive


Oct 05, 2024

Great service, everything is explained, informed of future repairs needed,


Oct 05, 2024

I can't say enough good things about these guys. Vinny was absolutely wonderful in communicating every detail of both the financing process & the labor that my car desperately needed. No question I will be returning for any future car needs ✌️


Oct 05, 2024

I knew my car was going to need more than what I brought it there for but they handled it with professionalism and called me before doing any extra repairs, also updating me on the new invoice total. I was able to drop it off when I had just stopped in to see when they'd have time to install the new parts I'd bought and I had it back after 3 days due to all the additional issues discovered while they were disassembling the front end. I'd definitely return there for more repairs.


Oct 05, 2024

Needed to get my car repaired. Called pima automotive about the issue They had the car towed to their shop quite quickly. Had her up and running within 2 days. The shop goes out of the way to get you taken care of Extremely professional


Oct 05, 2024

Super inexpensive. Excellent service and professionalism!


Oct 05, 2024

Very professional and they got me on the road as soon as they could. Explained everything that was needed and all the staff was very courteous and friendly.


Oct 05, 2024

Vinny was so amazingly kind, professional, and thorough. He made sure I knew exactly what was being done and the price he quoted was the price I paid! I am so glad I stopped in.


Sep 05, 2024

I was there for an offer in oil change for “$12.99” and ended up paying more then $50…