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Pitts Stop Auto

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4.8
(114 reviews)
Review highlights

"Has helped me multiple times. Given more than fair pricing and even went above and beyond what he said he’d do. My first choice when I need service."

"Kal and his body shop partner delivered excellent service and superb prices!"

"Following this, we discussed repair options and I went home to my beer."


Overview

Categories

Auto repair shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

Closed


Description

Full service auto state inspection & repair. minor & major for any makes or model. Specialty in European (M. Benz, BMW, VW, Audi, Volvo, SAAB, Mini, Fiat ) & Asian (Lexus, Infiniti, Acura, Toyota, Honda, Nissan, Mazda, Kia, Hyundai) cars, SUV and small trucks.


Reviews

Nov 30, 2024

Decent and honest owner and staff.


Oct 07, 2024

Mr. Kal is honest and pleasant to talk to. He is not greedy and he values customer satisfaction over anything else. He has a reasonable price for all his services, and above everything, you can trust him with his diagnostics and recommendations. It has been a pleasure knowing him and doing business with him. Recommend going to him for all your needs! New Edit: The timeliness of service has deteriorated a bit. Despite calling ahead of time for appointment and asked to come next day, he didn’t take my car in for service.


Oct 07, 2024

The best car repair shop in shadyside and oakland. What makes him the best? Honesty and flexibility. I have old mercs that I am trying to keep in the road as long as possible. My wife is forcing me to play cost of repair vs replacement game with the vehicles. He will do what is necessary to keep your car on the road and not try replace every part on your car. Had to take my car to a different shop for inspection. They tried to rip me off with a whole bunch of repairs, I know the car did not need because parts were already replaced. They tried to say my vehicle was unsafe. I said forget it. Pack it up I'll take it to Pitt Stop. Took it in and passed. No issues with vehicle so far. Look at all shop around him. Pep boy which most of those guys can't fix anything. Stealerships all around him. The rest of the shops around will try to replace every part that looks like has a scratch on it. I have old mercs so I like to get parts from FCP euro. Most places around refuse to put in parts or fluids brought in by customer. Pitt Stop will at least look at it and put it in part that is correct and good quality. He will tell you his limitations. If he thinks he cannot repair it, he will let you know. Had a subframe that needed to be replaced, saw the bolts were too rusty and had probability of breaking while replacing it he called me and told me. Had SAM module that needed to be replace told me I had go the specialty shop. Had repair that needed welding, he told me where to go to get that done. Plus I work 8 to 5 6 days a weeks, dude is always there working late so I can pickup my car. He seems a little grumpy lately dealing with the public and the all the government crap businesses have to deal with in PA, but still has not lost his integrity.


Aug 07, 2024

Honest, quick and knowledgeable! I came in after driving a lot and they took the time to throughly checkout the car at a low cost. I will be coning here in the future for all my car's needs.


Aug 07, 2024

My first time here was today, to fix my air conditioning in my suv, and already this is my go-to mechanic now. He was incredibly transparent about costs, willing to let you research to confirm, and even listed options like refurbished parts (including pros and cons) so I could make a more informed decision. I've never been so happy with having to repair my vehicle.


May 07, 2024

Has helped me multiple times. Given more than fair pricing and even went above and beyond what he said he’d do. My first choice when I need service.


May 07, 2024

I had serviced my car for 2 years here and unfortunately cannot leave good opinion…. Even though the repairs were always on time and you could schedule them immediately… I replaced lower control arms here and after a year they were to be replaced again (as I was told at Baum next door). I confronted Kal for warranty, but he checked them manually and said they are fine. The tires were also unevenly worn out (also replaced when lower control arms were replaced), which shouldn’t be an issue after the suspension fix. Kal claims that he did wheel alignment after the replacement, but again… then there should be no problems… he claimed he did “mechanical” wheel alignment, after which he directed me to his buddy who did it properly “electronically” (btw it was also not 100% corrected, because the car was pulling to the right after the alignment… they say of course it wasn’t, but guess what. I did the repairs somewhere else and everything is fixed now). I see this place has many good reviews, but from my perspective it’s not so good. I would rather go somewhere slightly more expensive to have the job properly done, especially for so expensive repairs. When I got my car repaired, there was an extra noise (problem with sway bars)… so how come they didn’t even drive it to check??!! That’s really unacceptable…


May 07, 2024

I luv hal


Apr 07, 2024

Best mechanic in the ‘burgh! Kal is kind, friendly and very informative. He wanted me to understand every step and every part of the repair/tune-up I was getting which gave me confidence in the work. Great pricing, fast work and fantastic results. My (used) car runs better than it ever has before! Highly recommend.


Apr 07, 2024

Kalven and his team are so awesome!! Im often weary about going to mechanics because my knowledge when it comes to cars is very little, so it would be easy to pull a fast one on me. Kalven was honest and great at explaining what was needed. He was also extremely friendly and pleasant to work with. I came in for an oil change but will definitely be back for my inspection!


Mar 07, 2024

My granddaughter had some problems with her car l called them and they found the problem and took care of it right away and the price was very reasonable . She said the GUY was very polite and respectful.


Dec 07, 2023

I been going here for years. I am a big proponent for supporting small business. I originally came in to get my brakes fixed and an inspection. He saw my front bumper was disfigured and said he would fix it. I told him not to fix it (I already scheduled to take my car to auto body shop to fix my car). When I came in the next day he put tape on my bumper and charged me almost $200 for "fixing it". I am no longer supporting and doing business with this shop after this rip off.


Dec 07, 2023

Kelvin is the man!!!


Dec 07, 2023

Pitt Stop Auto has experienced mechanics that are very reasonably priced. I have been taking my car to this shop since 2018


Dec 07, 2023

Pitts Stop Auto has the best management and the best team. They are professionals, cooperative, fair, and accommodating. I cannot say enough for this place. I have been a customer since they opened and I have referred them to my family and friends and all have appreciated me. Having them as my mechanic gives me peace of mind. Thank you Kal.


Dec 07, 2023

The man thoroughly explained everything. Very helpful service.


Dec 07, 2023

Very professional and reasonably priced


Dec 07, 2023

Best mechanic I’ve encountered in Pittsburgh. Very competitive prices and honest.


Dec 07, 2023

Excellent service! Kalven and his team did a fantastic job fixing my car. I am definitely coming back here for my car needs.


Dec 07, 2023

Good service, reliable, and looks like cheaper than other places.


Dec 07, 2023

Great price, fast service and friendly owner


Dec 07, 2023

He is a wonderful mechanic. I have been coming here for a long time. He takes care of my car very well. Any time he is ready to help me. Thanks for your best service.


Dec 07, 2023

Hi I went to this Pitts auto at the last minute. I’m from outta town and my strut had busted and all other places were either busy and couldn’t fit me in until the next day and Mr Kal here took care and got me in. I’ll say this that’s a good man I’ve delt with a lot of people and he’s a solid person he likes to joke but real funny guy. He can get my business any day of the week thanks 🙏🏾 Kal stay funny


Dec 07, 2023

I really didn't want to leave this place a bad review because the guy working here always seemed nice and trustworthy, but my latest experience here has proven quite the opposite. Problem: My car wasn't starting, it would crank but not turn over. I researched a bit and what I found corroborated with what a different mechanic had told me in the past, that it sounded like my timing chain was failing and it could end up killing my engine. I made the mistake of giving this information to the mechanic at Pitts Stop Auto instead of letting him figure out what the problem was, because I'm not even convinced that he actually looked at it. Why do I think that? Because he never called me back after I dropped off my car with him. I called the shop three times over the course of the week, left messages, and finally got in touch the third time and he claimed that he was waiting for me to pick up my car, and that he had already called and talked to me about it being unfixable. I was surprised to hear this, because he never called me despite his claim, and I have the phone logs to prove it. This was the first red flag. So, despite doubting that he even checked out the car and just based his conclusion on what I had talked to him about when I brought it in, I still decided to "do the right thing" and pay him for his diagnosis (which was basically just repeating back to me what I told him) When I arrived to pay him and meet the tow truck, I noticed that my window was halfway down after what was probably the heaviest rainfall of the entire year. Of course, the interior on the driver's side was completely soaked. Red flag #2. I noticed the key was still in the ignition, so I assumed my battery was dead, and it was. The tow guy tried to jump me to no avail; he wasn't even getting sparks on my terminal. The terminal is under the front hood but the battery is in the back, hard to access when the car doesn't have power because the rear hatch is on power locks only. When my car got towed back home, the tow guy was nice enough to stick around and try and jump me again, and this time we got to the rear battery and connected the jump cables directly and were able to get power this way... So what happened at the shop that severed the connection between my rear battery and front terminals?? Was this intentional? Either way, red flag #3. Lastly, when I tried to start the car's engine, it wouldn't even try to start. At least before I brought it in, you could hear the engine trying to start when you hit the ignition. Not anymore. Whatever they did to my car put it in even worse shape than when I brought it in, which would be red flag #4 but it's actually #5 because if it was a timing chain failure that a mechanic from another shop was able to spot before it completely went, then why wasn't the mechanics at Pitts Stop Auto able to catch it during their inspection of my vehicle two months ago? These guys are incompetent at best and malicious at worst. Great place if you want to pass an inspection without hassle because they probably just put the stickers on without even looking at your vehicle.


Dec 07, 2023

Most trustworthy auto repair. Very honest and helpful. They don't try to sell services you don't need. And they don't treat older women like idoits. Been there 4 times for oil changes, emissions test. Will be bring my 2010 Beetle here for other work as needed. 5 star treatment.


Dec 07, 2023

Pittsburgh's most reliable and trustworthy mechanic shop.


Dec 07, 2023

Went in to get the brakes checked. Was told the rotors also needed to be done and I trusted them. We noticed after that the gas mileage tanked from 20mpg to 12. It had been fine before the service so we took it back in. They completely replaced the brakes and rotors again, but told us we needed BOTH front calipers replaced. Now that started to seem pretty suspicious that they'd both suddenly fail at the same time so we took it to a Subaru dealership to get a second opinion. Turns out they didn't use any lubricant when replacing the brakes. Cost us a lot of unnecessary money and time. To think that I could have spent all that money when the brakes just needed a little bit of lubricant. No calipers needed, starting to suspect there was never anything wrong with the rotors either


Dec 07, 2022

Good place to go, good people.


Dec 07, 2022

Good, professional, and fast service


Dec 07, 2022

Honest and courteous service that handle any of your auto issues


Dec 07, 2022

Mr Kal is the best mechanic I have encountered in Pittsburgh , he really knows what he is doing and has such a good personality. The prices are also very good. Highly recommend this place for your car needs.


Dec 07, 2022

Very nice experience. I called around to a few auto repair shops & no one was willing to try or could fix my problem. I had my car towed to the shop on Monday. Tuesday my car was fixed. The owner was very friendly & funny. This was my first experience with this shop but won't be my last.