Polar Bear Auto Care

Oct 29, 2024

Outstanding workmanship has been my experience at Polar Bear. Firestone recommend Polar Bear after the job was too much for them to handle. Both times I needed A/C work done I’ve been pleased with the work Polar Bear done and I would recommend them for all your automotive A/C needs. Richard Moitoso

Oct 29, 2024

Polar bear auto care is The best air conditioning repair facility.I can think of the people.They are the most customer oriented and we'll treat you like family And they stand behind their work.I've had them repair the air conditioning on several vehicles and have never had a problem

Oct 12, 2024

After having gone all summer in a heat wave without AC, this was quite a welcome repair! I dealt primarily with the lady in the office and she was great, however one of the gentlemen (who appeared to be in some priority role at this business) couldn't keep himself from making a political comment that was ignorant and racially offensive. People, especially those in business, should learn to keep their political and religious opinions to themselves. You're not doing yourself any favors when you leak on your customers. Aside from that my experience here was pretty good. The work was done when they said it would be, communication worked well in both directions, and I now have cool air in my vehicle.

Oct 12, 2024

Polar Bear Auto Care is the best in the business. They have highly skilled professional and they are always very curtious and friendly. I trust them to take care of all of my automotive needs. Jon Garcia

Oct 12, 2024

Service was honest and repairs where done on time, when I had an issue they took care of me.

Oct 12, 2024

Thanks to Kevin and the techs at Polar Bear. After putting up with an A/C issue in my F-150 since I purchased it 8 years ago they nailed it. The dealer and my mechanic had been telling me it was an inadequate design for that year and to just accept it. We have been on a 3 week road trip through all types of hot weather and have never been this comfortable.

Oct 12, 2024

The A/C quit working. They found an uncommon reason it quit. And fixed it perfectly. They have high integrity and I appreciate them very much.

Oct 12, 2024

These guys are amazing. Will come back when I need to.

Sep 12, 2024

100% sure, you cannot find a place to fix your car, better than here. So friendly, and the price is reasonable. The staff are so polite.

Sep 12, 2024

B S place

Sep 12, 2024

Great Service!!! Will take all my cars there for service!!!

Sep 12, 2024

Great repair shop. Got right in & they assessed the issue and got it repaired. Very good phone communication with updates. Been calling Darla to handle my car repairs since my Mustang in college…

Sep 12, 2024

I've been going to this shop for the last 10 years and I've never had any issues. The service staff is knowledgeable, informative and has gone out of their way on more than one occasion to make sure I was completely satisfied with their work. It's very hard nowadays to find an honest and trustworthy repair shop that's why I recommend this one.

Sep 12, 2024

My auto ac started blowing hot air- 22 year old SUV, last ac service from Polar Bear was 10 years ago…. I believe it was definitely due..Their staff is knowledgeable, professional and the work was done in a timely manner- the price was reasonable. I do enjoy the upbeat tone of doing business and efficient business nature of the company and the quality of the work keeps us coming back - for years- They stand by their work and they take care of their customers as well. Thank you Polar Bear.

Sep 12, 2024

Polar Bear did a great job restoring my a/c to the way it worked many years ago. My compressor went bad, as well as the dryer, and all the freon had leaked out. They replaced all the worn-out parts and charged it back up, and now I'm cool again in the blistering heat. Thanks, Polar Bear!

Sep 12, 2024

Polar Bear has been servicing my vehicles for the past few years. Highly recommend them!

Sep 12, 2024

Polar Bear was amazing as I brought them a 31 yr old vehicle that held special memories for our family. They were happy to take on the challenge of replacing the AC system. They took great care of vehicle and communicated during the repairs. I will definitely return with any future automotive repair needs.

Sep 12, 2024

They turned our old 1999 Toyota Tacoma into an icebox! We love it. Especially when the temperatures reach that 110/116 F degrees! I highly recommend you check them out for all your automotive A/C needs!

Sep 12, 2024

This was the best experience that we have had in a very long time. They are professional and polite. Called with an update as to the progress. Just a nice group of people to do the job right. I would highly recommend this business.

Aug 12, 2024

Excellent service. Kevin and crew got us in and out in 24 hours for a minor repair and they had to wait for parts to come. We had a disagreement on the parts, but that was minor and did not hold up repairs.

Aug 12, 2024

I truly truly wants to thank POLAR BEAR for fixing my AIR CONDITION. I took my car to the dealership twice under warranty to have the AIR CONDITION fixed they put cooling in it and send it out but they never did a complete check On the CONDENSER and COMPRESSOR it cost me a bunch of MONEY to get it FIXED but it's worth it whatever you do do not BUY EXTENDED warranties FROM THE DEALERSHIPS THANK YOU AND THANK YOU POLAR BEAR TAKE YOUR CAR 🚗 TO THEM THEY WILL GET YOU RIGHT BABY 😁😁😁 I mean truly truly thank you and thank you My BLESS 🙏🏼 YOUR COMPANY. GOOD PEOPLE GOOD JOB DONE THANK YOU TOO THE OWNER AND ALL OF THE EMPLOYEES.. JOB WELL DONE.. SO SORRY IT TOOK ME SO LONG TO GIVE YOU A REVIEW BUT I PUT IT TOO THE TEST AND IT PASSED ...🌝🌝 I RECOMMEND THAT YOU TAKE YOUR CAR TO POLAR BEAR TOO GET YOUR AIR CONDITION FIX IT HAS BEEN A 111° OUTSIDE IN MY CAR IS LIKE THE NORTH POLE ❄❄❄ YA'LL..COLD

Aug 12, 2024

My TPMS light was on and I had somewhere 15 miles away I needed to be so I pulled in here and asked if they might be able to take a really quick look. Jessica came right out, checked my tires, and figured out which one was leaking, then put enough air in for me to get where I was going (and then the tire store - Jessica, if you see this, there was a screw in my tire!) without charging me. I can’t speak to the more substantive services offered here but I just had to express my appreciation to Jessica and the rest of the crew here. Thanks!

Jul 12, 2024

Improved the quality of my air for sure

Jul 12, 2024

Polar Bear saved me over $1000! Got a quote at another shop after they recharged the AC and they told me I had a leak that would cost $1,500 to fix. I took it to Polar Bear who did an accurate diagnostic and there was no leak. They fixed it the same day and the staff were so very friendly - just like family. Highly highly recommend this shop!

Jul 12, 2024

Staff were extremely friendly. They examined the AC and explained what needed to be done.

Jul 12, 2024

We attempted to get an appointment for the dealership to fix our A/C. They were booking out almost 2 months. Got a referral from a mechanic we had used for many years and he sent us to Polar Bear. GREAT REFERRAL!!! Got us in the next week and had the work done right away. Super nice staff and a job well done. Will definitely refer them and use them in the future.

Jun 12, 2024

This is a severe issue with auto repair shops and shows why we are not trusted as repair Techs or shops.... TRUST IS KEY TO BUSINESS AND REPEATED CUSTOMERS.

May 12, 2024

Bit hard to find. (Arden Way is easiest) (Take Harvard north) Straight ahead on your left. Going west on El Camino, turn rt. on Van Ness. (Travel 100 yards) Turn on your 2nd left (tricky) (Travel 500 yards) Go under crossing. Polar bear is on your left. Just in case El Camino Ave is better for you.

May 12, 2024

Great experience with them!! Definitely would recommend!

May 12, 2024

I have been happy with the service at Polar Bear. They have been keeping our 1992 Ford Aerostar on the road for many years. Thanks Polar Bear

May 12, 2024

Super nice people. Good service. The price hurt, but it is what it is.

May 12, 2024

Work was timely and looked clean under the hood. AC is blowing cold again.

Feb 12, 2024

Either bad mechanics that cant do an effective diagnostic or ripoffs that will nickel and dime you. Everyone is trying to maximize profit I guess. Take your choice, but I'd take my business elsewhere. and be prepared to get an earful about the pandemic. I just want my car fixed, not an dissertation about your feelings toward the Democrats, Gavin Newsom, Joe Biden, or their pandemic hoax. Great you have feeling about politics, if I wanted an honest opinion, I'd go elsewhere.

Feb 12, 2024

Service is absolutely awesome!!

Dec 12, 2023

These guys are great! Prompt, thorough and honest. Also good detectives. This time, the hood wouldn't latch closed. They solved it in minutes. Lubricated the latch, handed me my keys, and told me to go home! I love these guys!

Dec 12, 2023

Went over my concerns, and all went perfectly. gave me updates which is great. Thank you

Nov 12, 2023

Awesome People Awesome Service