Porsche Birmingham Service Center
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Review highlights
"Had car towed due to blown out tire. Tire was ordered promptly and I had me back on the road in no time."
"All round a great group of professionals who put the customer first."
"Frankie was great to work with in the service dept."
Overview
Categories
Auto repair shop, Auto air conditioning service, Brake shop
Phone number
Call: (205) 847-2582Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
8:00 AM - 4:00 PM
Description
At the Porsche Birmingham Service Center, our Gold Certified Porsche Master Technicians deliver top-notch quality care for your Porsche car or SUV. Our technicians are trained on everything from air-cooled 911s, to the legendary 944, to the latest Taycan EVs and everything in between - we’re your Alabama source for expert Porsche Service. Plus, we keep you up to date with videos and texts as we work, have a full catalog of Porsche parts and accessories, and a premium facility that will make you feel right at home. If you are looking for the highest level of Porsche service in the state, then be sure to stop by to see our service team here in Irondale.
Reviews
Dec 04, 2024
Joel Anderson & his team are good folks; it's not a put on ... it's real. I always feel like I'm a welcomed old friend when I show up. One Truth. 🙏 🔥
Nov 30, 2024
Great service. Amazing experience!
Nov 28, 2024
Frankie in the service department always goes above and beyond and is so professional and courteous!
Nov 21, 2024
Frankie and the Porsche Birmingham team were tremendous. They thoughtfully attended to our family’s needs and did an excellent job addressing our vehicle’s service requirements. We have found our dealership, and I look forward to a long relationship with Porsche Birmingham.
Nov 21, 2024
Helpful reminder of schedule, great courtesy, work finished ahead of schedule, great service overall.
Nov 21, 2024
Overall the service performed was timely and well done… however, after I left the dealership I noticed my air pressures were all messed up. I called my service advisor - no answer, no returned call or email. I called service the next day and was told to just put 37 psi in all 4 tires. Apparently he did not know the tires are staggered and require different psi. Finally, I just went to the Firestone dealer in my neighborhood and fixed it. No idea why my pressures were so low (car has 3K miles and no previous changes) but more surprised the service department could not help me!
Nov 07, 2024
Frankie and Daniel were great help. Best Porsche service in the state !
Nov 05, 2024
Always EXCELLENT. Joel Anderson is the best! Rodney runs a great shop.
Nov 05, 2024
As always, great service with a personal touch. Thankful for this team!
Nov 05, 2024
As usual great friendly service . My 3rd purchase from Porsche Birmingham. I’ll buy another from them
Nov 05, 2024
Great service with a smile. Very pleased with repair and entire experience.
Nov 05, 2024
Great work guys ! Thank you. car went through the oil change and a couple of outstanding recalls. Quickest turnaround service. In 6h my car was ready. Thank you for great service.
Nov 05, 2024
I have visited dealerships in Pennsylvania, Georgia, and Texas but Birmingham’s Frankie is the very best customer service representative! He is communicative, personal, and goes the extra mile. I cannot say enough good things. Last week I was driving from Atlanta and saw my oil being low. I called Birmingham and Sara was incredible.She gave me guidance and even followed up making sure I was comfortable and able to get the oil taken care of. I now live in North Carolina and will drive back to Bham just because I know I will get excellent service and care.
Nov 05, 2024
Joel took care of my issue and provided great service.
Nov 05, 2024
Poor communication.
Nov 05, 2024
Real good experience. Joel made sure I knew every step of the way what was going on with my vehicle highly recommend
Nov 05, 2024
The service department and service advisor did an excellent job with scheduling and taking care of a recall on my car. Highly recommend
Oct 05, 2024
Always the best! Had a repair done to my lower quarter panel and far exceeded my expectations! How great is that? Well, let me tell you…they are always accommodating, helpful, courteous and most importantly, just simply the best!!! My service advisor, Frankie Vance always looks out for my best interests and I’m very thankful for his friendship in always providing me with the perfect advice! Thank you, Preston Goldfarb
Oct 05, 2024
Everything was fine but prices were not but ill go again
Oct 05, 2024
Excellent customer service by Rodney McFarland and Tracy Hebert. These guys bend over backwards to make sure our service needs are addressed in a timely manner.
Oct 05, 2024
Excellent experience with the service department. Frank was a huge help!
Oct 05, 2024
Frankie is amazing! Customer Service is always amazing. He is very thorough and very personable!
Oct 05, 2024
Great team! Always excellent service
Oct 05, 2024
My experience with Porche of Birmingham was excellent. Sarah handle our tire repairs like a professional!
Oct 05, 2024
Things worked out fine, although the glass replacement company was not timely and hence delayed the Porsche service techs.
Oct 05, 2024
Efficient in scheduling service. Friendly and knowledgeable service writer, Joel. Turn-key service. Very trustworthy.
Oct 05, 2024
Frankie is the best
Oct 05, 2024
On time and car looks and runs as it should.
Oct 05, 2024
Superb! Waiting area & Service area immaculate! Service Representative courteous and highly professional throughout service! Everyone congenial and helpful ALL cheerful smiling faces!!! Delicious snack bar!!! Service Rep gave timely intermittent service updates! Courtesy car wash excellent! Minimal wait time!!! Most happy customer-:)