Porsche Downtown LA Service
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Review highlights
"Jeffrey Katz is nice, efficient, knowledgeable and quick to respond. This is all you need to feel like a true valued customer. Thanks to the Porsche team!"
"Jeff the service manager was absolutely wonderful to work with."
"Our service advisor Jeff always provides 5 star service!"
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto tune up service
Phone number
Call: +1 888-543-1982Website
View websiteHours
Sunday
Closed
Monday
7:00 AM - 5:30 PM
Tuesday
7:00 AM - 5:30 PM
Wednesday
7:00 AM - 5:30 PM
Thursday
7:00 AM - 5:30 PM
Friday
7:00 AM - 5:30 PM
Saturday
9:00 AM - 3:00 PM
Description
From routine maintenance to larger auto repairs, our expert service technicians at Porsche Downtown LA have the tools, parts, and accessories you need to take on stretches of Interstate in safety and style. Los Angeles area drivers can visit our dealership for high-quality expert maintenance from those who know your Porsche best.
Reviews (24)
Feb 07, 2025
Always top tier service. Everyone is friendly and knowledgeable. I used to go to another Porsche dealership in the area and wanted to sell my vehicle to never have to deal with them again. Coming here has renewed my trust in the Porsche name. Thanks again Chris, Tony, and everyone else who works so hard at the dealership!
Feb 07, 2025
Very professional, efficient and courteous.
Feb 06, 2025
Great communication and service. Much better than Beverly Hills Porsche :)
Feb 06, 2025
Ken was very helpful. He delivered our Cayenne S today. Explained all of the new features. It was a pleasure working with Porsche DTLA.
Feb 05, 2025
The Service person, Irwin Merida, always does an excellent job at being polite and accomodating.
Feb 05, 2025
Very much enjoyed working with Preston J., easy to communicate, very responsive and love my new car!!
Feb 04, 2025
Best customer service since 2019 when I bought my car
Feb 04, 2025
Porsche of DTLA is great! After visiting other Porsche dealerships, I was able to locate the car I was looking for here. My experience with the sales and service departments has not disappointed, from my first visit which was nearly two years ago, to my most recent visit four days ago.
Feb 02, 2025
Chris was great to work with, very clear and prompt communication. They completed the work on the car much faster than expected and I received my car in great shape and fully charged.
Feb 02, 2025
Constant communication. Jose is a great service advisor. Very knowledgeable
Feb 02, 2025
Excellent service! Super reliable! Highly recommended!
Feb 01, 2025
I had an excellent experience at Porsche DTLA and highly recommend this dealership to anyone. The staff was welcoming and attentive throughout my visit. I especially want to thank Jose for his professional and prompt service; he was always there to help me with all my questions and needs.
Feb 01, 2025
Vicki, Irwin and their team are great, supportive and provide grade A service!
Jan 31, 2025
Always very friendly and fast with repairs.
Jan 31, 2025
Awesome service. Clean and professional lobby. Chris was awesome. Texted me with updates. Sent me personalized video text of my car service. Fast, thorough, and efficient. Great experience.
Jan 31, 2025
Excellent service as always. Appreciate the consistency in the high level of customer service for over 12 years now
Jan 31, 2025
I wouldn't take my Porsches anywhere else. A+ service. Jose and Irwin always take care of their customers!
Jan 31, 2025
Staff is efficient, pleasant, helpful. Service mgr found a double charge on the bill and it removed. No loaner so they rented me a car. Expensive but worth it. Jeff Katz is great.
Jan 31, 2025
Very professional, efficient, and pleasant service department. They make the whole process seamless and easy - from scheduling to pickup to loaner car and the whole experience.
Jan 24, 2025
Jose was a great service rep, along with the broader team.
Jan 24, 2025
Very professional. Excellent service.
Jan 24, 2025
Best service, always.
Jan 24, 2025
My service provider Chris, has been amazing to work with - very pleasant, patient, respectful, and understanding. Took in my Carrera GT for service and I’m glad I chose DTLA Porsche for the job. Thank you to the staff
Jan 24, 2025
Prompt and professional