Portland Motor Works Inc

Dec 06, 2024

I’d rate 6 stars if I could! Emily and Abby were beyond helpful with my VW Golf! They let me know what everything that needed to be done, either that day or what could be saved for later repairs. When my car was taking longer than expected, a loaner car was immediately offered to me (even though I didn’t need it.) The kindness and service here is unmatched, I cannot recommend the team at Portland Motor Works enough!! Thank you for helping me get back on the road!

Dec 06, 2024

My experience with PMW was beyond phenomenal . I went in to check out the shop and the place is immaculate ! Niles the owner then spent quite a bit of time just taking with me about the issues we were having with our X5 . He took the time to make sure we understood what the process would be and how they went about things there at PMW . This was All prior to making an appointment . That type of service there’s days is rare . So I scheduled the appointment . Emily and Abby at the front desk were so friendly and beyond accommodating ! I was constantly kept up to date on what was going on and was told of everything that would incur price wise . They held true to there quote . Also during the work a couple issues arose in which I was informed of immediately , and they took care of them . PMW is an absolute 1st class outfit and buisness , and I 100% trust them . That absolutely know there job and execute it with precision , class , and kindness . They have gained a client for life . PMW … there beautiful people !

Nov 30, 2024

Great service and super knowledgable employees. Definitely not a money grab and you can tell they have your best interest at heart.

Nov 30, 2024

To keep it brief, PMW has turned an out-of-town BMW owner into a loyal customer who will undoubtedly return every year for routine maintenance and oil service. If I could, I’d rate them with 6 stars for everything—from the seamless appointment scheduling to the excellent service completion. I only wish PMW had a location in California; I’d bring all my cars there without hesitation. I wholeheartedly and highly recommend anyone in need of service to do the same! PMW is the place

Nov 23, 2024

A little pricey but repairs on European cars tend to always be. Fast, friendly, informative, quality work.

Nov 23, 2024

Great customer service!

Nov 23, 2024

Honest, fair, willing to take the time to clearly explain the issues and not push on extra services. Good people in my experiences.

Nov 16, 2024

Long overdue review. First time customer that is now a lifetime customer. Appreciated the welcome, attention to care of my car and making sure I understood all the issues and needed service. Genuinely really good people who make you feel at home. Thank you for the exceptional care and service.

Nov 16, 2024

Professional and courteous.Excellent communication. Needed work and findings are documented, photographed and reviewed in detail with an approach that is extremely informative and professional. Options are reviewed and owner concerns/preferences addressed without the drama and urgency that many consumers experience with auto repair shops. First rate operation.

Nov 07, 2024

Great people always friendly and wanting to help love there work and staff would recommend

Nov 07, 2024

Great people. Quick service. Highly recommend!!!

Nov 07, 2024

Honest service, fair prices, reliable results. Thanks.

Nov 07, 2024

Needed emergency repair on mom’s car, got in quickly & done for a good price! Very satisfied!

Nov 07, 2024

The people at Portland Motor Works do a great job

Oct 07, 2024

My first visit. I thought I needed brakes, but they told me not yet! Very welcoming and friendly and described things so I could understand. Whaaat? They even vacuumed my car. I’m glad I was referred there. I’ll be back

Oct 07, 2024

Outstanding workmanship, fast service, fair prices, and friendly staff. If you need your BMW serviced, this is the place to take it to.

Oct 07, 2024

Very professional!

Oct 07, 2024

Was disappointed that my car engine was in such bad shape due to known BMW timing chain issue with my model year (2015 X3), but am deeply grateful to the service team keeping me well informed of pros and cons and their sincere honesty. I trust them. They also spent a lot of time with me discussing my concerns and I never felt rushed. Would recommended them to anyone!

Oct 07, 2024

We have used PMW since moving here...when their operation was getting started. I have trusted Niles and his crew for many items, from mechanical to advice and repair after an accident. He always explains the issues and I know his pricing is fair when compared to the dealerships.

Sep 07, 2024

Above and beyond what u would call a great shop

Sep 07, 2024

Great service. Timely updates. Clear communication. Transparency.

Sep 07, 2024

As always fantastic service and team. These folks are tremendous. Treat you like family. And never an up-sell. I woulnd't go anywhere else.

Aug 07, 2024

Best ever. 80 year old ex mechanic. Complete brake job on 2014 Audi Q5 TDI. Did exactly what they promised, on time, unlike the local Audi dealership, for $800 less than dealership quote. Now that my warranty has expired I can finally take my Audi to a shop that has experienced, well trained mechanics and a super friendly front office. Will do all future Audi service at PMW.

Aug 07, 2024

Best service in town. Great team, always a blast stopping in at top notch care!

Aug 07, 2024

Extremely professional and excellent customer service! Fair prices and quality work. Highly recommend.

Aug 07, 2024

Great shop. A bit pricy, but they provide a great service, take great care of your vehicle, and clean it when they’re done. Best of all? No upsells. I can trust that the work being done is actually what needs to be done and I can be on my way when it is! Don’t change folks, you’ve got a phenomenal customer experience. I’ll be coming here for all work on my BMW going forward.

Aug 07, 2024

This is the best place ever! I was literally treated like a queen. The staff and service was immeasurable. My car runs like a dream and at a very reasonable rate. I can't say enough good things about PMW. They really know what they're doing and they go above and beyond. I highly recommend them. Amazing all around!!!!!

Aug 07, 2024

This was simply the best experience I’ve ever had at a shop. I have had cars for over 40 years and most of them needed to go in a shop for something. Not only was I treated exceptionally well from the first minute I walked in but it lasted all the way to the very end. I went in with what I thought was a gas leak and turned out to be a much more easy fix - they didn’t try to overcharge or tell me that I needed some expensive part-they just fixed it. Not only did they fix the “gas leak”that I came in with but they fixed numerous little issues and didn’t charge anything extra. This is a very special business, and I won’t be going anywhere else!

Jul 07, 2024

Fue mi primera experiencia con Portland Motor Works Inc. y quede gratamente impresionado con lo amable que son, exelente communication y exelente presio por el servicio!!!

Jul 07, 2024

Great experience at PMW - entire staff was friendly, knowledgeable and honest about repairs needed on my aging Audi Q7.

Jul 07, 2024

I brought my car in because the check engine light was on.They broke my radiator and head light,refused to admit it and charged me to fix it.Do not take your car here for repair.You will regreti it.

Jul 07, 2024

I have been going to Portland Motor Works for many years now and always had a great experience.

Jul 07, 2024

Super nice and friendly, very professional

Jul 07, 2024

Well I will say that the visit was pleasant and encouraging. The people here are quite knowledgeable... I drop my car off next week...

Jul 07, 2024

Work is done fast, they stand behind their work, and they have loaners.