Power Tires Shop SD New & Used Tires shop

Oct 20, 2024

Seriously it was so bad. I Really regretted been there. The installer attitude terrible . The tires were installed wrong. I came back because tires were out of balance. Very unprofessional.. Bottom line If you want to spend a real bad Day .then this is the place.

Apr 20, 2024

It was absolutely a nightmare dealing with this business. I have never seen business employees acting in this manner before. A few weeks ago, I went for an alignment. After they were done, one of their employees took my card to charge me for the service. The employee ran my card once and then gave it back to me. After a few seconds, he asked for my credit card again, claiming the transaction didn’t go through, so I handed it over. A few days later, I noticed that they had charged my card twice. I called the business and spoke with a man who identified himself as the manager. I explained my situation to him, and he responded by saying, “Well, we don’t know.” I explained again, and he told me to bring my bank statements to him and then abruptly hung up on me. Today, I went back and asked for the manager. A short guy with a tattoo on his arm claimed to be the manager. I explained the situation, but he immediately cut me off, blaming my bank for the double charge. He said this had happened at his business before, and customers had disputed it with their banks. This explanation didn’t make sense to me, so I asked how it was my bank’s fault. I asked if I could speak to someone else above him. He became verbally aggressive, started swearing for no reason, and even talked about wanting to fight me. Clearly, he has some issues. Since he was escalating the situation, I called the non-emergency number. When the authorities arrived, they suggested I take him to small claims court. It was absolutely crazy.

Apr 20, 2024

Rude and unprofessional!

Nov 21, 2023

Be careful when buying used tires here They installed a tire that was trash the wall was repaired it exploded on me the next day they will sell you bad tires very dangerous watch out they don't care anything to make a buck

Nov 21, 2023

Changed my tires, rotors, and sensors, and aligned my car. Professional, friendly, and great prices. Definitely recommend it if you're in the area.

Nov 21, 2023

I came in for air on tire service request. On 11/13/23 at 12pm I was very disappointed with the customer service. I was received by a young man with arm tattoos, both employees had no name tags to get the names. I got my tires checked. As I drove off I checked my tires and they were missing the special valve caps I originally had bought for my car. As I drive back to the shop I asked the tattoo guy about my valve caps, he got very aggressive and disrespectful raised his voice and at that moment I felt threatened and I raised my voice at him and I told him I wasn't going to allow him to speak to me in that way. Other customers were frightened by his behavior. Then he directed the other employee to replace my caps, I asked why he didn't do it himself when he was the one who did my tire work. I understood that he might be a type of supervisor, I stated that it wasn't professional the way he was acting and a way to treat a customer. If he was a supervisor in no way was he trained or the right person for the job he had no leadership for any employer to receive his training or supervision. I'm truly disappointed with the treatment I received and I have been a faithful customer for years. I have supported this shop for a long time. I will never come visit any of this shops. I will let my family and friends to not visit as well. This is my experience and it was horrible. I drive about 45 min thinking it's a family shop and it took this event for me to never return. We must do better in training, customer service is a must for any shop to succeed. You loss one customer you loss many more with references. Hire equivalent, educated and employees that care for your company understanding and wanting it to grow. Treat customers like family. People need paychecks but customers need quality service. I'm living my review to warn you about this place in hopes things change and they get better training educated staff.

Nov 21, 2023

Salvador and his dad were great!, looked busy but it didn’t take more than 10 minutes for my tired to get fixed, felt welcome and comfortable, very professional as well, thank you!

Nov 21, 2023

Super fast and affordable, plus the staff is friendly and honest.

Nov 21, 2023

This place is awesome, I had a flat tire on my Outlander. He got me in right away and got me taken care of. Top notch service.

Nov 21, 2022

30 mins and I now have 4 new tires. Nice!

Nov 21, 2022

Amazing service! These guys are so nice and welcoming! Being a girl who doesn’t know a whole lot about cars I always get nervous with any auto body shop experience but I truly felt safe and well taken care of for an amazing price! Don’t look any further this is the place!

Nov 21, 2022

Decided to come to this shop for an alignment since A4A tire shop down the street was super busy. They charge an average price of $60 for an alignment. Not the $45 as pictured.... Figured this shop would meet expectations... What a mistake. My alignment is worse off after this shop touched my car then before. My car is aggressively steering to the right now, much worse. Buyer beware... Stay away. Never coming back here again.

Nov 21, 2022

Great service

Nov 21, 2022

Not worth it I bought a tire here lasted me one day had to replace don’t waste your money!

Nov 21, 2022

Good service, long wait.

Nov 21, 2022

They do their job

Nov 21, 2021

Excellent fast service.

Nov 21, 2021

Good spot for emergency stops.

Nov 21, 2021

I always go here for my tire needs..Freindly and reasonably priced. Oh and wheel alignments $45.00...two thumbs up !!

Nov 21, 2021

I definitely recommend this shop! The price is right and the customer service is excellent.

Nov 21, 2021

Professional and quick!

Nov 21, 2021

Quick and great customer service. Best in the west😉😊

Nov 21, 2021

These guys are the best.

Nov 21, 2021

These guys were so cool, professional, honest, trustworthy, friendly, quick, fair priced ! Perfect, I even returned for more work and was stunned with their mad mechanical skills ! I'm impressed. My favorite new mechanics