Precision Autowerks

Nov 07, 2024

Took my 2021 Audi Q5 for a likely bad water pump. Was still under powertrain warranty from Enterprise where I had bought it a year ago; not only was the car fixed very quickly, but they successfully convinced the warranty company to cover 90+% of the work after they only wanted to pay 70%. These guys are superb, went the extra mile with a smile and got me out the door fast. All communication 100% transparent. I am elated I have found such a reliable, competent, honest repair shop and will never take my car anywhere else.

Sep 07, 2024

The staff servicing German autos at Precision Autowerks are second to none. I have been driving Mercedes for over 20 years in multiple states, and finding Precision Autowerks was a Blessing! We have all been through the process of finding an ethical, knowledgeable, professional, etc. service team. The staff is professional and the service is exceptional. This is the type of place where the car owner can sleep at night knowing full-well his car is in the best of hands in all aspects. Thank you for being in business, and I am grateful I found you. Patrick L.

Jul 07, 2024

I took my 2005 BMW 325i in for an engine replacement and Joe did a great job. When I picked up the car it ran great with no issues. In fact it was due for inspection and I took it in for state inspection on the way home and it passed. When you do a full engine replacement there may be some small issues to work out, but not this time thanks to the good work done by Precision Auto Werks. I also have 2011 328 that needed a transmission service that Joe took care of. The car ran so much better when I got it back and they even arranged for a recall to be done while they had the car and took it to the dealership and picked it up when it was done. That was above and beyond what I was expecting. I don't like having to spend a bunch of money maintaining my cars but if you don't it ends up costing you more. I know that if I take my car to Precision Auto Werks it will be taken care of the correct way.

Jun 07, 2024

After taking my 2015 X5 to 2 different mechanic shops (they claimed they service only european cars in Cary), for the same issue, both of which ripped me off without fixing the problem, I was left with not only a bank account broken, but also my heart, the cliché "a single middle-aged woman is easy prey" just hit home. I decided to tow my car to this shop, (they had done an excellent job over a yr ago, unclogging the drains of it, but were too far from my apt when my car broke this time) I don't know where to begin. Their honesty, their efficiency, their experience, their absolute transparency regarding everything with their service. I will say this: Precision Autowerks are by far THE BEST GUYS to trust your car service to. To those with european cars in need of service, especially older eauropean cars, my case, go to these guys, you will never regret it. They truly stand by what they define their business. I would give 20 stars if it was possible. 100% recommend them.

Apr 07, 2024

Great group of guys here, very honest and knowledgeable. My girl takes her car here for whatever work I can’t personally do myself. They are experts in german engineering. My girl loves coming here because she knows that they are very trustworthy and they never over sell her any work that is not needed. They explain the issue in detail and always explain if it is needed or not and why. It gives me great peace and confidence knowing that she can come here without needing to bring me and that they always take care of her and her Volkswagen Jetta. Love supporting a small business that truly deserves it and whom cares about their customers and take pride in their work. We will always choose and recommend Precision Autowerks Automotive!! A shop like this is hard to find and come across.

Mar 07, 2024

Outstanding service and excellent pricing for the work completed.

Feb 07, 2024

After reading the reviews on this place, I decided to give them a try. So pleased I did! Chris and Joe are very good at communication and explaining what needed to be done to address the issue with my 2014 Mercedes E350. Joe is superb at diagnostics and price for parts and labor very reasonable. My new go to!

Jan 07, 2024

Joe is da bomb

Jan 07, 2024

kindest souls. i hydroplaned my BMW and was worried about the damage, these guys checked it out and gave me immense sound of mind. they genuinely care about customers. would recommend them to anyone

Dec 07, 2023

Great mechanics. Honest & trustworthy.

Dec 07, 2023

Great service and communication for recent car repair. I’m glad I found this place!

Dec 07, 2023

Great service at a reasonable price. Really know what they are doing.

Dec 07, 2023

I took my 2011 BMW to Precision Autowerks for maintenance on 2.20.2023 and my car was ready on 2.23.2023. Chris & Stan were very professional and thorough with the repairs that my vehicle needed. They walked me through the process step by step on which repairs were urgent and which repairs can be delayed to a later date. I love the fact that they were honest, trustworthy, efficient, and they cared about me and my vehicle. I highly recommend Precision Autowerks to anyone because when I received my vehicle back; it ran like a new car again. No one will service my BMW, but Precision Autowerks. Thanks Stan, for working on my vehicle. You all the are the Best!

Dec 07, 2023

Super service, great people.

Dec 07, 2023

These folks r awesome!

Dec 07, 2022

Relatively new to the Raleigh area. We have a Mercedes-Benz and a Porsche. We’re particular for sure. Found Precision AutoWerks by their website. Checked around with other shops and decided to use PrecisionAutowerks. Why? They’re problem solvers, they use high quality parts, they respect your car, they cater to the customer( including questions), and they are very knowledgeable about European automobiles. Highly recommended .

Dec 07, 2022

They work fast and have reasonable prices

Dec 07, 2022

I dropped my BMW 535I to have the cooling system checked because of a overheating issue. It was determined that my water pump was defective. Chris called me, explained what the problem was, installed a new water pump, thermostat and also inspect my entire vehicle. The service and professionalism was supered and I would recommend Precision Autowerks to anyone.

Dec 07, 2022

Our AC stopped working in our Mercedes just before making the trek back to New England. Stan and Chris were able to fit us in last minute, diagnosed the problem, and fixed it pretty quickly and for a very fair price. Highly recommend precision autowerks for any service, juat dont hold it against Chris for being a Yankees fan! Go Sox!

Dec 07, 2022

Precision Weeks did a great job with my Mercedes SL 550 earlier this week. While not knowing what to expect, I was just praying that the end result would be under 2 thousand dollars. It turned out to be less than 2 hundred dollars. Need I say more? I'm still smiling. Frederick

Dec 07, 2022

So happy we found Stan’s place for repairs on our BMW. We’ve traditionally gone to the Leith dealership where we constantly felt just drained of money and suspicious of paying for unnecessary services. It just never felt like an honest experience. With the first phone call to Chris and Stan at this shop we knew they were good people, and after our experience it’s obvious how skilled and dedicated to customer service they are. We will definitely continue to bring our business here! Very nice guys as well!

Dec 07, 2022

We have been taking our vehicles to Precision Autowerks for more than 20 years. They have always had our trust, and continue to earn it.

Dec 07, 2022

Don't let the unassuming look from the outside fool you into passing by, the guys in the garage are very knowledgeable about what your car needs, or as I called it "hey what's that sounds? Do you know?"

Dec 07, 2021

Everything you want from an auto service; honest, fast, honest, fairly priced, and honest. They seem to care about my Mini as much as I do. They are so good I was willing to buy another German vehicle because I know they'll be there to service it!

Dec 07, 2021

Great guys here that do great work. They stand behind what they do.

Dec 07, 2020

Didnt care for the attitude I got from a staff member. I felt like they didnt want my business mid way through our conversation. Sad, because I heard the knowledge base was strong in the european cars.

Dec 07, 2020

Great personal service for all imports these guys are as professional as they get.

Dec 07, 2020

Great staff and service

Dec 07, 2020

Recently brought in my Mercedes SLS AMG Coupe that I just got, to replace the struts on the gullwing doors which were dangerously low on pressure. One day, the driver's door unexpectedly came crashing down on its own, scaring the heck out of me. So I had a nice chat with Joe, and a couple hours later the doors were operating perfectly, with a slight spring-back action. It was a good experience and I highly recommend them.

Dec 07, 2020

They do great work, at a good price

Dec 07, 2019

I DID NOT WRITE THIS REVIEW! I have been going to Precision Autowerks for almost two years now. After buying a Mini Cooper, I needed someone that had knowledge of foreign cars, but also someone I could trust. I did my research and found great reviews for Precision Autowerks. They have not disappointed me. They are honest, fair and aim to please! What a great place to call my new auto home!