Precision Tune Auto Care
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Review highlights
"Short wait, reasonable pricing, honest and thorough."
"Excellent and honest service, reasonable prices, friendly staff!"
"The mechanic stood at the front desk eating donuts standing around useless."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Directions
5715 Kingston Pike
Knoxville, TN, 37919
Phone number
Call: (865) 640-8863Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 4:00 PM
Description
At Precision Tune Auto Care of Knoxville, we work hard to keep your car on the road. Our certified technicians will help you maintain your vehicle and fix it when it needs repair. Our stores do it all from oil changes, flushes and alignments to replacing your brakes and analyzing why that “Check Engine Light” is on. Our expert technicians are also known for repairing your vehicle’s shocks and struts and if necessary, they can repair/replace engines and transmissions. We are a full service facility with a nationwide 24-month/24,000-mile warranty on services performed. For a complete list of all the services we provide, please visit our website.
Reviews
Dec 04, 2024
If you need any work done, these guys are the best! After I hit something on my way to work and it was determined that I needed a new radiator, they worked hard and diligent to get my car fixed in a timely manner! Thank you guys for being so kind to me even though I cried on you! I will definitely be back!
Nov 30, 2024
Great service, friendly and knowledgeable staff & easy to schedule
Nov 30, 2024
Professional, kind, and knowledgeable. Thank you! I always like to come to Precision Tune Auto Care when I need to get something done right and quickly.
Nov 07, 2024
I could go on and on about nothing but good things about this place!! The nicest, most helpful people. And most importantly, they are SO honest!! They will give you the best options & deals possible. Absolutely recommended this place!!
Nov 07, 2024
I was at Food City and my car wouldn’t start. I think his name is Brian pulled up beside me and I asked if he could help. He jumped me off he had me follow him to the shop, he check my battery and my Alternator and everything thing was good. They helped me out, Thank you guys!!!!
Nov 07, 2024
I've been bringing my cars to this location for years for oil changes. These folks have treated me with grace, patience, and, most importantly, honesty. They have never tried to sell me on services that don't benefit me or my vehicle and they have never spoken down to me. This is one of the few places I will take my car because I know whatever they have to do to my car it will be done right the first time.
Nov 07, 2024
Very good service 👍🏽
Oct 07, 2024
Very poor service went for oil change in New car and the dude left oil stain on the front seat which is cloth. But we have had it there before for same thing different car when they were done we later found a piece broken of the oil pan. Needless to say never again
Aug 07, 2024
Went in for a transmission issue, and the staff was very friendly and kept me updated every step of the way. I recommend giving this shop a try for any car problems
Jul 07, 2024
Brian was incredible to work with. He really went above and beyond to assist me in every way possible when another issue arose with my vehicle. His dedication to work with Veteran programs to ensure quality work is done on our vehicles is outstanding. My vehicle running even better. Definitely will be making this one my regular shops.
Jul 07, 2024
Great service at a fair price!!!
Jun 07, 2024
The guys at 5715 Kingston Pike are the BEST! They are very professional and treat me fairly. I won't trust my Jeep to anyone but them. Jack is awesome!!!
May 07, 2024
Best auto service ever very honest and best customer service from all the staff recommend for all service needs
May 07, 2024
The service was very friendly and personable.
May 07, 2024
This location has had yet another new owner within the last year and things have totally changed. Random charges are now added to the bill and every single thing is now 30-50% more expensive than it was 10 months ago. Unneeded and expensive services are now recommended and they will ignore problems with items covered by their useless warranty. Avoid this place. It's incredibly expensive and has become very shady.
Apr 07, 2024
Honest and reasonable. Good customer service!
Apr 07, 2024
I went back and forth about leaving this review because I wanted to believe they didn't try to overcharge me for their services. I went for a car running and smelling hot, which I already had the codes that told what was wrong, a leak. They told me they had to run their own machine which was fine, but they came back and told me everything else was wrong with the car. At the end mentioned a leak but it would be fine. They said I needed a new battery, belt, gas cap, and coolant. Even told me the labor was so high cause my battery was in the trunk (which is false), so my bill was almost $1000. Asked what would need to get done and they told me I absolutely needed a new battery and belt. So I let them do that and was charged $715. My car still runs hot and runs like crap, got a second opinion and low and behold it was a leak like the codes I gave them prior had said. So now I have to pay another $500 to fix my original problem and I feel like I got robbed. They used to be so trustworthy and honest and now they seem money driven and that's sad, because you'll lose a lot of business this way. I won't even go back for an oil change because I don't trust they actually change the oil like they say, the last time my oil light stayed on weeks after the alleged oil change. Also disconnected my antifreeze hose so all my coolant spilled out and I was riding around bone dry for two days, thank God for my male friends for peeping the game I just wish I wasn't out 700 dollars because of it.
Apr 07, 2024
Short wait, reasonable pricing, honest and thorough.
Apr 07, 2024
They did a very good job dealing with some things that were not just tuning up the car. They can do almost anything for a car.
Feb 07, 2024
All these guys are very good at what they do. And as nice as any place you'll ever meet. I recommend them to anybody for anything with wheels on it.
Feb 07, 2024
Excellent service & very kind people. Highly recommend & will be my first choice!
Dec 07, 2023
Always appreciate the great work these guys do. They are reasonably priced, always courteous, and typically don't take to long to get a job done. I come for regular oil changes and some of the more intense jobs like internal engine work. They never disappoint!
Dec 07, 2023
Thorough, quick, affordable.
Dec 07, 2023
Used to love this garage, now they just scam women and older people apparently. Took our car in because the ac wasn't blowing cold air and paid about $700 to replace the blower. Got home to a car with zero antifreeze in it so they either never bothered to check or did something to drain it before giving it back. Now I come in with a car overheating and they have the gall to tell me that it's going to be another $800 to fix the radiator fan. Asked for manager to work on the pricing for something they potentially caused with their oversight or error(whichever there's no logical reason for no antifreeze after just picking up from a professional). Would not suggest anyone go here. Based on other comments it looks like they now tend to charge about $700 for whatever issue you have and will cause another problem in the process.
Dec 07, 2023
Very friendly, knowledgeable and expedient. Also not too hard on the wallet either. We have taken 2 of our vehicles there for both minor and major work and we had one back while we waited, and the other within a day or 2.
Dec 07, 2023
Ask for Top. He's honest and will take care of your needs. Great place to service your vehicle.
Dec 07, 2023
Everyone there was super professional and kind. They were able to get me in the next day exactly when I wanted which was awesome. I went ahead and waited there while they did repairs and did some work from my laptop and they set up a little desk area for me which I thought was so sweet! Overall had a great experience.