Premier Tire & Auto Care

Dec 03, 2024

Great bunch of guys. Really caring. Helped push my car off the street which I am super grateful for. You don't expect this kind of kindness anymore.

Nov 09, 2024

Brought my truck in for a simple oil change and they broke my engine cover underneath and didn’t tell me. Didn’t notice until I got home which is a minute away and that voided my warranty so now I have to pay a couple hundred dollars because of a mistake they made. Don’t recommend bringing your vehicle here Update. Once they were informed of the issue they reached out to me to correct the issue. Great customer service and friendly staff

Nov 07, 2024

I managed to get a flat tire a few blocks away from this shop while on my lunch break. After limping my car over to their facility, Brendan quickly assessed the situation and found a tire to replace it. Given the circumstances, they could have upcharged me or turned me away, but instead were super friendly and made it an easy and affordable swap-out. I even made it back to work on time! Thank you for taking care of me and my car!!

Sep 07, 2024

Asaad and Abdul provided great service and took time to explain to me how tire patches work.

Aug 07, 2024

Friendly and very well priced for tires.

Aug 07, 2024

I brought my car in to get my window looked at as it wasn't rolling down. It was fixed in a couple hours! Assad was very helpful, explained the issue and how it was fixed!

Jul 07, 2024

Excellent customer care and service. My car is in good hands when I leave it at premier!

Jul 07, 2024

Highly recommend this place! I called with a concern about a noise in my car and they told me to swing by whenever. Within 3 hours they identified the cause of the noise, ordered the part and installed it. I was incredibly impressed with their explanation of the issue and solution as well as their communication around pricing and timing. Such a fast fix and a very fair price. I will be going here for any future car concerns!

Jul 07, 2024

Wasted 2 days time and wages. Taken car there for limp mode due to clogged catalytic converter, he wanted to replace ac compressor. That has nothing to do with that. Later got catalytic converter replaced problem solved. Stay away from these people.

Jul 07, 2024

Worst customer service ever, they also do not care if you are a returning customer. Extremely rude on the phone definetly train the staff on customer service. If you guys even believe in that. Not to mention you will be waiting in their filthy office for god knows how long while they don’t acknowledge you.

Jun 07, 2024

Have you ever encountered that IT guy at work who talks down to you like you're an idiot? Yeah, that was my experience there. If I had the space and the tools, I could've done the job I wanted done myself but I figured they were close by and convenient so I'd give them a try. But no. The guy was so incredibly condescending that I walked out before they even gave me a price for the work I wanted done. I know the guy I had that experience with was *not* Assad. I don't know the other guy's name. I'll go somewhere else where I don't have to deal with that kind of attitude.

Jun 07, 2024

Honest folks that didn't try to sell anything unnecessary. Inspected my car same day without an appointment.

May 07, 2024

Excellent communication and clarity. Premier did a great job and my car is running better than it has in years. They did the work to find the issues and I’m so thankful to them! Fair pricing was an absolute bonus to the top notch customer service!

May 07, 2024

Fabulous experience. Assad was kind, helpful and genuine-got my tire back in working order in recorded time. Will definitely be returning to this location for future needs!

May 07, 2024

I can’t sing Premier Tire & Auto care praises enough!!! My boyfriend and I came went in with our 2008 Mercury grand Marquis due to it swaying back-and-forth. And everytime we would go over a bump there would be a loud crashing noise as if the car was bottoming out. They were able to get us seen within 10mins, and provide us with a diagnosed( the suspension track bar was broken). They order the part, came within 2days. On the 3rd day they would working on the car. We brought the car in to be worked on at 10AM, they were done working on it by 1:30 PM. When we got our car back it felt like it did when we first purchased it. The whole process was just SO EAZY and smooth. Abdullah was VERY knowledgeable, honest and personable. The price was fair and service was great. We will definitely be using them for all our car repairs moving forward. 10/10 HIGHLY RECOMMEND!!!

May 07, 2024

These guys are the best! Extremely knowledgeable, fast, helpful and charge fair prices/don't try to upsell anything.

Apr 07, 2024

Abdullah and asaad are the best. Honest advice and excellent service.

Feb 07, 2024

Best in town! Highly recommended

Feb 07, 2024

Fellas were able to get my tire repaired at a great price,despite nasty weather, and no appt. Thanks!

Feb 07, 2024

helped us out by squeezing in a battery change that very cold weekend. we really appreciated the flexibility!

Jan 07, 2024

Excellent service! Entirety of staff was kind, friendly, and helpful. I will be using them for any future repairs.

Jan 07, 2024

Great place to get a car fixed ! I enjoyed the service and honesty of what was needed fixed !

Dec 07, 2023

Abdul & team are honest & dependable. We take all our cars there & wont go anywhere else. Highly recommend them!

Dec 07, 2023

Excellent customer service, fast work done well, and amazing prices. Pop the tire on my way into Columbus, call don, they ordered the tires got everything taken care of and 2 hours and I was on the road again. The advised me on future issues I need to look out for. If I have anything more than garage work I'm going to them.

Dec 07, 2023

Fair price and a nice and helpful staff. Was very pleased with how quick my tire patch service was.

Dec 07, 2023

I am so grateful that I was able to have my car fixed. Asad& Abdullah were so kind to my husband & I. We needed some work done. The completed everything in a timely manner. They were honest and professional. They also offered alternative financing to get the work done. I trust them 100%. Strongly recommend them💯

Dec 07, 2023

I own a Porsche Cayenne pop the tire there in Columbus no other Major Tire Company including Porsche could help me that day these guys found the tire put it on and got me back on the road within 3 hours they are the best if I lived in Columbus they would get all my business every time five star service

Dec 07, 2023

Stellar customer service, reasonable prices, over all great place

Dec 07, 2023

The best auto repair service I ever had. I went in because I had a nail in one of more tires. I called a few hours before, and asked when is the best time to come in. They only needed about 20 - 30 minutes to fix the problem and I was out. The also told me they do a lot of other car services that in include basic maintenance at a competitive price.

Dec 07, 2023

They provide great service and a quick turnaround. I will continue to visit for any tire needs!

Dec 07, 2023

This business is great . They are honest and fair and the repairs are very economical. The staff is very helpful and friendly. They always have many cars on the lot but are willing to help or offer an appointment.

Dec 07, 2023

Took over an hour and a half to get an oil change after calling days prior to confirm which caused me to be late to work. Nice people though.

Dec 07, 2023

absolutely wonderful service every time. They are very nice and helpful and go out of their way, and are very honest. I usually do all of my own repairs, but there are some things I just don’t have the machinery for. I would highly recommend that anybody take their vehicles here.