Preston's Automotive Service
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Review highlights
"… repairs. We really liked the consistency, customer care and trust that we get at the Preston. They have always done a great job and their price was fair. When my …"
"Always happy with the years of service inspections, prices and employees."
"They do not know how to fix high end cars and don't stand by their work."
Overview
Categories
Auto repair shop
Directions
8930 Patterson Ave
Richmond, VA, 23229
Phone number
Call: (804) 740-0840Website
N/A
Hours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 5:00 PM
Saturday
Closed
Description
Preston's has been in business since 1966, providing honest car repair and creating life long customers. I plan on keeping the tradition alive by continuing to be a trustworthy service and repair shop. Give us a call if we can help with anything for your vehicle and tell a friend about us. Thank you and hope to see you soon!
Reviews
Nov 23, 2024
Quick fast and efficient. Polite people, highly recommend.
Nov 16, 2024
Got an inspection here. It was quick and had great service.
Nov 16, 2024
The very best
Nov 07, 2024
They are super quick and courteous. Have only had positive experiences.
Sep 07, 2024
Absolutely fantastic! Never going anywhere else for my inspections :) all kind and helpful people with a fair pricetag. Can't ask for more!
Sep 07, 2024
Really good service, and friendly staff!
Apr 07, 2024
This place is my jam
Apr 07, 2024
Took car here and they call me up saying the car is ready and they replaced the wiper blades for $70.. fine, I show up and look at the wiper blades thinking they are oem and they got the cheapest ones that cost about $20 per blade. They essentially helped themselves to $30 of labor for the cheapest wiper blades that would’ve taken me 5 minutes or any auto parts store 5 FREE minutes. FINE. I let it go because they’re very close to my house and I walk back after drop off for state inspection. Month later they give me a price of brakes and when I show up they charge me $70 more than quoted over the phone. They blame it on a pricing mixup and refuse to budge about it. They’re not “honest” and “fair” like they claim. They’re using their location that’s in a relatively wealthy Tuckahoe to come up with any price on the fly assuming the people around here won’t notice or want to dispute it. Well, WRONG! They get offended and rude when anyone dares to speak on it or address them directly. Never getting my business again.
Mar 07, 2024
First time there. Had to leave the car, but was done by end of day. Nice folks.
Feb 07, 2024
Great place to Go!! Good Honest work!!
Feb 07, 2024
Great service and reasonable prices
Jan 07, 2024
Excellent service with knowledgeable mechanics
Dec 07, 2023
Always hospitable. Great team work.
Dec 07, 2023
Five star shop.
Dec 07, 2023
I have only visited for state inspections, but service is already great and customer service too! Coworkers of mine use this place regularly which is how I heard about it. It’s kind of a “mom and pop” type of business which I actually appreciate and love! Do yourself a favor and Come here for your auto service needs!
Dec 07, 2023
Such a great team and experience! I struck out with two other auto repair locations in the area, but Justin at Preston's Auto rescued me. They were packed and he still checked and fixed my tire on the spot today. Everyone was kind, professional, and went out of their way for me. Thank you, newest loyal customer here!
Dec 07, 2023
The best customer service! After a series of unfortunate situations with other shops, I took my car to Preston’s desperate for answers. While they do not repair mufflers, the gentleman referred me to an incredible shop right down the road. Their honesty and willingness to help is greatly appreciated, and I look forward to having my car service there from now on!
Dec 07, 2023
Always great and reliable!! BIG thank you to Jimmy for getting my car all fixed!! You're the best! Thank you Preston's for ALWAYS squeezing me in.
Dec 07, 2023
As a person that does all repairs to our vehicles, from small to major, this is the only establishment in all of Richmond where if I am told the car needs “XYZ” to pass the State Inspection, not only do I trust them and not question it, I have them do the work. Honestly, one has to wonder how much longer such a reputable establishment will last because every year you leave with the impression that it is just “too good to be true”.
Dec 07, 2022
Amazingly fast and fair. If you have had a bad experience with crooked mechanics drop them now and go here! They are HONEST! Had to have something very serious and they got it done in ONE DAY and and fair price. Highly recommended. William Moore
Dec 07, 2022
Awesome
Dec 07, 2022
Easy dropoff and pickup for car inspection, good communication.
Dec 07, 2022
Great service and great customer service as well. That's why I always go there.
Dec 07, 2022
Great!
Dec 07, 2022
Preston’s is always on top of their game when it comes to caring for cars. Highly recommend their services.
Dec 07, 2022
The whole staff were excellent! They took care of my car perfectly.
Dec 07, 2022
Very professional! Have has inspections done 2 years in a row. Honest and flexible!
Dec 07, 2022
After being taken advantage of by countless mechanic shops over the years, we have been thrilled with the honesty of the crew at Preston’s. We recommend them all the time to people looking for a good and honest repair shop.
Dec 07, 2022
Always have great service and are very honest great mechanics
Dec 07, 2022
So pleased with everything about Prestons! Communication is superb, and they are not pushy. It’s good ole customer service and auto care. Thanks!
Dec 07, 2022
Thank you, Preston's Auto Service. My A/C was on the fritz and every repair shop I called was booked for 2-3 weeks. A friend recommended I reach out to Preston's and I'm sure glad I did! They were booked as well, but said if I could get my car there quickly and leave it for the day (a Friday, no less), they would do their best to get it repaired that day. They called me a few hours later to say it was repaired, AND the repair cost was lower than I expected! They were friendly and professional, and I plan to use them in the future, as I am new to Richmond. Thank you for your excellent service, Preston's!
Dec 07, 2022
The worst place to take your vehicle if you care about your car go else where. They do not know how to fix high end cars and don't stand by their work.
Dec 07, 2021
Justin & Scotty are incredible! Saved me in a bind today w/ a nail in the tire. Plus fixed my son’s headlights this week and fixing my wife’s brakes ! Great guys and incredibly friendly.
Dec 07, 2021
Service was beyond pathetic. Go to a pro . Over 30 hrs for 2 tires & state insp. Said car wascready until I got it, then had done NOTHING. Had to bring back & wait for tires.
Dec 07, 2021
We needed our car to be serviced and Justin & the team were able to help us out at the last minute. I was really impressed with their promptness, pricing & very happy with the services I was provided. I will absolutely be servicing my vehicles here, going forward.