Prima Automotive

Sep 07, 2024

AVOID THIS SHOP. Had my Toyota 4runner towed to this shop after breaking down in NYC. They changed my alternator out but when I got my car back the next day the drivers door master switch did not work and my rear window would not roll down. After returning home to PA, my car broke down again so I had it towed to a Toyota dealership where I received a full video of the diagnostic revealing all the problems from Prima Automotive. They told me the alternator was not installed properly, the battery terminals were not attached properly, and not only were there fuses in the wrong spot but there were MISSING fuses. After calling the shop to inform them of this and see what can be done, I was aggressively told that I'm "telling stories" and that it's my fault for not having it towed back to their shop... in NYC... After informing him that I do in fact have video proof of their malpractice, he said "do what you gotta do then" and hung up on me. Did they change my alternator within 24 hours? Yes Did they give my car back to me with more problems? Yes Unprofessional, rude, and an obvious display of disregard for their customers safety. Avoid this spot at all costs.

May 07, 2024

Love this place! I always go here and send all my friends and family. Really honest mechanics and always have a great time while waiting for work!

Apr 07, 2024

Amazing service, one of the few honest places left around these parts. Sometimes it's tough to communicate with Nick when he's busy working, so I recommend texting him. But that aside, he's the best there is around here and doesn't finish until the problem is sorted to your satisfaction.

Apr 07, 2024

Best auto mechanic shop in this area! Very friendly personnel and fair prices! This guys are good with ford powerstrokes! Awesome people and place 🤩 🙌

Apr 07, 2024

Fast friendly service

Apr 07, 2024

Very good.

Feb 07, 2024

A very disrespectful owner who clearly does not care about his customers.

Feb 07, 2024

Rude and unprofessional. Avoid if you care about customer service.

Dec 07, 2023

Called for a preferred time to bring in my car for an inspection. Guy who happened to pick up the phone was rude but did manage to arrange for a time the next day. Brought in the car at the agreed time, and one of the mechanics (sounded like the guy on the phone from the day before) is just incredibly miserable and ill-mannered. Not sure what his issue is but was just overall awful since the moment I showed up. After waiting a few minutes, whoever actually did the inspection was fine. The process was speedy and I got out of there within a few minutes. I can't imagine I would ever go back and have to deal with that particular employee again, especially with the number of options available in the area.

Dec 07, 2023

J’ai appelé le matin pour une urgence de frein sur mon campeur de 24 pieds. Ils ont fait de la place pour nous accueillir et régler le problème directement quel plaisir de les avoir rencontré!

Dec 07, 2023

Things have changed so much over there one of the biggest thing is the price I know that everything went up but to charge $10 to change an air filter I think it's ridiculous Sammy I've known him for over 20 years but I won't be going back unless I really really have to great guy knows what they're doing but he ain't for the little people anymore

Dec 07, 2023

Best Service in Brooklyn..

Dec 07, 2022

Great service!

Dec 07, 2022

Horrible the owner was very disrespectful i hope he chokes on the cigarette he was smoking period

Dec 07, 2022

Nick the owner is honest and excellent mechanic. Bringing our cars to him over 20 years!

Dec 07, 2022

Very affordable, friendly, honest, and fast. I would definitely go back here.

Dec 07, 2022

Very reliable, only repair what is needed. Highly recommended. Would definitely go back there for other repairs. Nick and Shakir are great

Dec 07, 2022

Working

Dec 07, 2021

Family has been going here for years!

Dec 07, 2021

Good repair shop

Dec 07, 2021

Great customer service

Dec 07, 2021

Great job great price

Dec 07, 2021

I bought a used car during the pandemic so I could get out of the city. I was really concerned about finding a honest and reliable mechanic when an issue arose. However, I received a recommendation to Prima Automotive and I could not be more grateful! I highly recommend Prima--they are honest, do good work and are genuine people that actually care about their customers. Since purchasing my car, I have had to replace the radiator and the alternator, both times I received a generous price and fast service. I HIGHLY recommend using Prima for anyone's auto repair needs!

Dec 07, 2021

Simply the best place to go with your car.

Dec 07, 2021

Truly appreciate this shop. Quick and efficient, no nonsense. My go to.

Dec 07, 2021

good work on my sprinter vans

Dec 07, 2021

Called for inspection. Same day service. Would go back for.

Dec 07, 2021

Fast, so fast, and the most helpful mechanics I’ve met!

Dec 07, 2020

Great work! All of your automotive needs taken care of.

Dec 07, 2020

Excellent mechanic once again excellent mechanic very reliable very trustful speaks two languages Spanish and American he does not lie if you can't fix your car he'll tell you but there's no car that he can fix no job is too big no job is too small he can fix the car just have to give him some time anywhere from a day to two days but he will fix your car new or old a friend of mine took him I thought he was lying but he was not lying he was very truthful he can fix any car just a matter of time and what's most of all he tells the truth he does not lie he's a man of his word 3rd Avenue and 11th Street right on the corner bring your car down and check them out

Dec 07, 2020

I had a problem with my car a friend recorded this place and I was very happy with the repair the manager was very knowledgeable and the price was good I'm so happy I found someone i can trust in Brooklyn