Prius Kings Hybrid Battery Repair Austin

Oct 30, 2024

The whole experience was great! My 2015 Toyota Avalon had to get its hybrid battery replaced. My wife & I called a few different service locations and decided on Prius Kings due to the value. We put in an online inquiry and they were quick to respond. The day of, Matt was very professional, friendly, and quick! We appreciate Matt & his team and highly recommend them to anybody needing a hybrid battery replaced!

Sep 27, 2024

We thought our old Prius needed an expensive hybrid battery replacement but luckily the technician Matt from Priuskings found a short in the wiring harness and only charged us 150$ plus a small travel fee for a repair. The technician was honest and good to know they're an honest company!

Aug 27, 2024

Prius King *** 02/26/2024 Reached out to Prius King about getting the battery installed, and was advised that they would install battery, they requested to know what codes were visible with the diagnostic code. Advised them that mechanic diagnosed car and the code that was visible was a code stating hybrid battery is bad. Was informed that I needed to choose a battery plan. I chose a battery plan purchase for a battery with a 3-year warranty at the purchase price *******. A invoice was sent over for a the plan which also included a s diagnostic charge of ****** for them also diagnosing the vehicle and that balance was due 03/12/2024. 02/28/2024 I received a call from ****, the technician of ************** stating that the vehicle was ready for pickup and that the job was complete. drove from ********** to ******* **, about an hour drive. Upon arrival we spoke with the technician and paid him in the amount ******* cash, he then handed us a written receipt for services being paid in full. I proceeded to get into vehicle and start and reverse out of driveway at that time all warning lights appeared on vehicle dash. I then placed car into drive and drove back up driveway, got **** back over to vehicle and explained to him that all lights on the dash was lighting up, even light symbols that I have never seen before, nor was visible when car was dropped off. He looked at dash light and apologized and requested that he needed to keep car to run more testing. He also stated that he was sorry for having us come all this way and the car not being completed properly. He stated that he would get the car to us once he tested the car again and completed the job. 03/01/2024 I received a call from **** who confirmed that the car was complete. However, he forgot to mention an engine code now is showing got down the road car smoking and shut down COMPANY INSTALLED MY HYBRID BATTERY INCORRECTLY BLEW HEAD GASKET COMPANY VIOID MY WARRANTY DUE TO THIS WILL NOT REFUND CAR NOT RUNNING

Jun 27, 2024

Excellent service!! Our Prius is running great & my wife is happy. The tech was right on time & worked right in our driveway.

Jan 27, 2024

Great to have an honest technician that is familiar with hybrid vehicles. Priuskings could have easily sold me a hybrid battery however, after their diagnostic their technician told me I only needed to change my small 12 V battery. I had already purchased a 12v battery and the technician Matt was kind enough to install it at no extra cost for me. Priuskings only charged me a small fee for the diagnostic. Thank you for the great help!

Nov 27, 2023

I was dreading replacing the hybrid battery but Prius Kings made the process pretty pleasant. The repair took a little over an hour and now my prius is running great again. Thanks Prius Kings!

Nov 27, 2023

Local technician/install = 5 stars. Customer service/parent company = 0 stars. Website = 1 star. Avg = 2. Why? A) Nowhere on website does it specifically say batteries are reconditioned. Would have been good to know when I was comparing services/companies. B) Home page displays a pop-up box offering $1295 HV battery with 3 yr warranty & free install at “select” locations for 04-09 Prius. CS rep told me install wasn’t free at my location but said nothing about battery costing $1395. Brought this to CS rep’s attention after installation and payment and asked for $100 refund. Nope! $1295 price is also apparently only at “select” locations - not mine. Check the photo/home page for yourself and I think you will agree it is confusing at best and intentionally misleading at worst. Should have used a local outfit that charged a little more.

Nov 27, 2023

Matt came out and got me fixed up ship shape in no time. Can’t recommend enough, they made a huge expensive repair cost half the price and did it in my driveway in about an hour. Setting up and appointment was easy peasy. 10/10 wild hire again

Nov 27, 2023

They were super helpful and had great communication through the whole process

Nov 27, 2023

Went to the dealership and they wanted to charge me 6k for a new hybrid battery OR give me 1k to trade in my hybrid. Went online and found Prius Kings—called and got it set up for the very next day. Great technician came out and had everything done way faster than I expected. If you can skip the, “stealerships,” I would highly recommend this company. Accordingly, it comes with a 3 year warranty if you run into any issues.

Nov 27, 2022

2009 Camry hybrid had not been driven for two years. Batteries were dead. I ordered a new hybrid batter from Prius Kings. Their technician instructed me to first buy a new 12v from Toyota ($400+) so that they could test the hybrid battery. A new 12v did the trick. Hybrid tested 100% on every cell. PK adjusted the invoice as a matter of course. Very professional and helpful.

Nov 27, 2022

Great experience. Matt came out and was extremely nice and patient. He installed the battery quickly and put everything back better than it was before. I definitely recommend Prius Kings. Also, the price was far below dealer price.

Nov 27, 2022

I got a replacement Hybrid Battery installed with Prius Kings. They explained the process clearly. The appointment was on time. The car is now running good and no issues as of yet. Professional and courteous. Would happily recommend them!

Nov 27, 2022

I had Matt come over and he was very reassuring. Had the battery replaced for $1600 and given a three year warranty. No issues on his diagnostic system, but mine still received a P0A80 error code. He said that if the dashboard “check hybrid system” came back, that they would fix the situation by replacing a weak cell. I’m a little suspicious by that since the cells are unique to each individual hybrid battery. Currently working with them to get to the bottom of this issue.

Nov 27, 2022

I needed a new battery for my car and found Prius kings. It was super easy to get it scheduled and the technician showed up on time and was very friendly, he replaced my battery and I gotta say it was the easiest car maintenance I've ever dealt with.

Nov 27, 2022

My daughter recommended Priusking to me for a new battery. Best decision ever-fast and super friendly, knowledgeable technician and the price was excellent!

Nov 27, 2022

The service is outstanding, they came to me when promised, no games and no hassles. I would not hesitate to use them again. Thanks for helping me get my car up and running again, oh and the 3 year warranty is a bonus.

Nov 27, 2022

The service is really excellent. I would use the service all the time . showed up on time and he did very good work. Very satisfied

Nov 27, 2021

I let the 2007 Prius sit for to long after years of getting 45 mpg and came up with error codes p08a80 battery pack, p3015, p3016. Luckily found Prius Kings online. Working through scheduling was a snap and quicker than i knew it Matt arrived at my house with a battery to install. Can't say how much fun i had talking to him during the install. Even better he did not charge me more to watch. Excellent service throughout. Thanks again you guys!