Pro Express Automotive

Nov 16, 2024

Bill and Herman are Very Good and Professional Workers. My Family has been taking our Vehicles to them for years and always been satisfied!

Oct 07, 2024

I am SO thankful for Herman and Bill! You have a loyal customer for life! Sorry if this is long but these two awesome men have no idea how much they truly helped today, & I need to share! Backstory: We have been trying to find a 2nd gen crv for a few months now. In that time we’ve had back to back experiences with dishonest and uncaring people trying to take advantage of others to make quick cash. It’s been incredibly disheartening. Well I called and stated that we’re looking to purchase a crv from a private seller, shared our concerns of the condition, & wanted to get it looked over. From the first phone call with Herman I had FINALLY felt a little more at peace with our whole situation. When we met at the shop today they took maybe 5-10 minutes to go over the car and said it definitely wasn’t worth our money. Herman was even looking around online & calling people to find us better options in his spare time!! Not only that but after explaining our current (bad purchase) crv situation, they told me to bring it in whenever I can and they will see if it’s something they can fix! Look I have been feeling so hopeless and distressed about everything & everyone before this. So to FINALLY have someone feel like they are in my corner, not out to scam me, & goes above and beyond without any hesitation is such a refreshing feeling. I really needed this. Herman & Bill, we are so appreciative of you two!

Oct 07, 2024

These guys are great. Like, I'm worried about reviewing them because then everyone else will want to go there. They're knowledgeable and have fair prices, are down-to- earth, and willing to help. Easy five stars!

Jul 07, 2024

Very helpful today. Thank you!

Jun 07, 2024

I couldn’t be more happy with the service I received from Pro Express automotive! They fixed my serpentine belt on my 2011 Dodge ram 1 ton work truck and had it fixed and under an hour. I will be bringing any of my work trucks to them from now on. Bill did an amazing job! Thank you guys so much!

May 07, 2024

I just had the best car repair experience! It did take a couple of days to get my car in, but once there Herman was so lovely and helpful. They called me within an hour and a half of dropping off my car, explained that what was needed was my worst fear (eek!) and then proceeded to get it done in fewer than 4 hours (in previous experience with this same repair it has taken several days to get it back). AND it cost literally one third of what it cost me previously elsewhere. I was ecstatic! They also COMPLETELY steam cleaned my entire engine (after a funny conversation I had with them when dropping it off apologizing for how dirty it was under the hood according to my dad). Picked up the car - running great, no noises, no smells - and it looks completely brand new under the hood! Thanks Pro Express - Herman and team!

May 07, 2024

Pro express have always been professional and fast. I’ve used their services for almost 20 years. They are awesome.

Apr 07, 2024

Car broke down in OkC. I live 2 hours from there. Towed my car to them. They had it fixed in 24 hours. Fast and friendly. Picked my car up and drove home. Not 24 hours later the check engine light came back on. I called and he told me it wasn't possible. Told me to get carbon cleaner in my fuel and run it. Still did not work. I am too scared to drive it back to OKC to have them try to fix it again.

Mar 07, 2024

I was in OKC just for the weekend when my car suddenly needed repair. Herman and company were so quick and friendly and transparent. I highly recommend.

Jan 07, 2024

Professional mechanics

Jan 07, 2024

Top service and reasonable on price

Dec 07, 2023

A check engine light popped up on my 2008 Subaru Forester. The first auto repair shop I called could not get my car in for a month. Pro Express was booked, but squeezed my car in. The mechanic diagnosed the issue (gas cap not fully sealed) in about 10 minutes and cleared the error code. The owner was very friendly and did not charge for the diagnostic. I will definitely be back next time I need auto work. Thank you, Pro Express!

Dec 07, 2023

Honest

Dec 07, 2023

I go to Herman for everything with my car. Great guy, does fantastic work and he looks out for his customers. Couldn't recommend more!

Dec 07, 2023

I have had somewhat mixed experiences with these guys, but ultimately I can’t recommend that anyone use them. My two experiences with them were a general inspection of a newly purchased (but used) car, and an A/C replacement on another car. On the general inspection, I was told to replace spark plugs, brakes, and a couple other minor things. It’s always a toss up trusting a mechanic telling you things to replace, but I decided to trust them on the spark plugs and wait on the brakes based on their order of recommendation because I couldn’t afford both. That was almost three years ago. I’ve since checked the brakes and they’re still fine. Definitely makes me doubt the spark plugs, but I can’t say for sure there. The A/C replacement has been much worse unfortunately. They charged me in the ballpark of $1600 to do a replacement (not that bad, but a fair amount higher than another really reputable shop out near Guthrie that I’m using to fix their fix). It certainly worked *better* than before because it flat out didn’t work when we first took it in, but it never really worked well. I took it back to them 2 or 3 times over the next couple of summers, and they were somewhat rude to me about it (one of the two guys, that is) and basically said it’s because I don’t have windows tinted on the vehicle. I get that that helps, but it just didn’t seem right to me. Took it to Scheer Automotive who has done really great work for me for many years (but is just far away), and they immediately took time with it and diagnosed it properly. And I need another compressor. Which also leads me to believe the parts that Pro Express used must not have been great. One of the guys here is nice, and I’m willing to give them the benefit of the doubt on the spark plugs and brakes because I don’t know how much he thought I was using the car (though I’ve used it quite a bit), but the A/C experience is just too much for me to ever consider going back. I know parts go bad, but I’ve made every effort to get them to help me get it in better working order and the guy was just unwilling or incapable of diagnosing it properly.

Dec 07, 2023

My A/C went out a few weeks ago and I heard of these guys from a teacher that I work with who also works on her car herself, and told me she only trusts Billy and Herman to work on her car. So I go to them and not only were they able to squeeze me in but also quickly reschedule me when I had to change the day I brought my car. Picked it up same day & price was great. My A/C is finally back to blowing cold, cold air in this heat!! Billy & Herman were both so genuine, welcoming, and kind and helped relieve some of the anxiety that comes with car problems. Will be back next tragedy!!

Dec 07, 2023

The people who run this store are saints. They helped me out when I was in a really bad spot and saved me a lot of money where I couldn’t have afforded it at another place. I cannot recommend them highly enough, they are just really good people and fix things right and well.

Dec 07, 2023

These guys are amazing. I am doing a cross country trip with my wife and 11month old and they did a full diagnostic on my car and didn’t charge me a penny. Checked my check engine light, reset my engine light and were very personal. They made me feel comfortable getting back on the road. Honest shop

Dec 07, 2023

I am truly speechless at the amazing service that I received today from both the Herman and Billy!! I brought my car in for what I thought was an issue with my starter or battery and they were able to quickly diagnose the problem that my battery needed to be replaced. They got me in and out and literally I drove away feeling as if I had just left family who (genuinely) looked out for me ! I will always choose them to service anything on my vehicle! Always. As long as I live in Oklahoma. They serviced another car of mine a few years back and I never had any problems with my car starting afterwards. They are truly a blessing and I’m so so grateful that our paths crossed. I was was referred to them by a very trusted co-worker and she swore by them as being amazing !! And, they really are. Thank you !!!!

Dec 07, 2023

I’m not a car person - all I know is that something worked yesterday and today it isn’t…and I want to find THE BEST to fix whatever the problem is. After some google searching and reading reviews - I brought our Cadillac here to have the AC fixed. Within 2 minutes of being there - the issue was figured out and I was asked to come back the following morning for service (literally the lot was packed in the 5 minutes I was there!). Went back this morning - car was fixed by lunchtime today. Not just that - but these guys are salt of the earth, if we say we gotchu - then we gotchu, go above and beyond kinda guys. The shop is literally 2 blocks over and around the corner from my house - so I walked home while the car was being worked on - but not before I was asked 3-4 times If I was sure I didn’t need a ride home. Before I walked into this shop, there were only a few people I trusted not to take advantage of my lack of knowledge in the car aspect of life - my dad, my husband and my father in law - now there are a handful because I added two more gentlemen to that list - the guys at Pro Express Automotive. Oh! And my (our) Cadillacs AC is working better than ever!

Dec 07, 2023

These mechanics definitely know their vehicles and are good at explaining the difference between necessary and non-necessary repairs. I've used these guys for about 3 years and have never been up sold on products and have never had to bring my vehicle in twice for the same issue. Recently had both the a/c and the lifters start failing at the same time. This meant an a/c kit and an engine replacement, and these guys went above and beyond. I'd been wanting a larger vehicle with more towing capacity and these guys not only helped me find another vehicle with those abilities but also inspected it to insure it was roadworthy. And the kicker is that, for the same price for an a/c and engine replacement in my older vehicle, I was able to use that same money to buy the vehicle I'd been wanting. While they may be a little more pricey than other mechanics in the area, they're definitely worth every penny.

Dec 07, 2023

They repaired two wheel bearings (after another shop butchered one) and my starter. They do good work and are exceptionally helpful!

Dec 07, 2022

If I could give more stars, I WOULD!!!! Herman and Bill are the ONLY mechanics my husband trusts!!!

Dec 07, 2022

Pro Express provided great service at a great price! They even took me back home to my apartment, while my car was being worked on. These men know their stuff. I suggest you check them out for all vehicle needs. You will not be disappointed.

Dec 07, 2022

Saw the reviews about Pro Express Automotive and decided to take my 2017' Toyota Highlander to them because of damage incurred by a large company. Bill looked and gave me and exact estimate for the repair. He ordered the parts. The minute they come in he did the work the very next day! Impressed beyond belief! By the way, RepairPal said repair costs should have been much more than he charged! I don't normally ever write a review! Pro Express Automotive a 10 star rating! Would advise anyone and everyone to use them for any automotive need! Thank you so very much!

Dec 07, 2022

Been using this honest and capable auto repair since 2006

Dec 07, 2022

Fantastic. Honest & great work.

Dec 07, 2022

Great price and great service! Had a bad battery that grew into bigger issues with the battery terminal. Got everything replaced and back on the road in less than an hour. Good solid fellas! Highly recommend this place for repairs.

Dec 07, 2022

Great work, fast turn around on repairs and reasonable price. Came back after mother-in-law got work done here a couple years ago the service was so good. Good people

Dec 07, 2022

Out of all tha mechanic shop's I ever gone 2, nothing compares 2 this 1!they r very reasonable on pricing,an not only r they fast,they also kno what their doin!I recommend this place 💯

Dec 07, 2022

Usually when you see five stars at an auto repair shop you stop for a moment to read some reviews. Well the stars drew me in and it was their genuine care for me that hooked me. I’ve had much trouble with my 2013 Kia Optima during the last year and half of my ten years of ownership. The two gentlemen who helped me save $4,000 by not going to the dealership in order for me to fix my car goes beyond just a simple review. They suggested that I contact their auto parts supplier and order through them to have free shipping to their shop and I only pay for labor. I never have had any auto shop suggest this to me and I’ve traveled across 36 states of America with living in 7 of them. So I thank God I found them for helping me with my car. Take your car to Pro Express and you will be impressed with their customer service and quality of work!!!

Dec 07, 2022

We have been using Pro Express for well over 10 years now. They are amazing at what they do and affordable, I would never go anywhere else.

Dec 07, 2021

I broke down while traveling and had to be towed there after hours, so they could have really ripped me off. The mechanic figured out exactly what needed to be done and had the parts there within half an hour. I spent over $1,000 and I looked up the average labor and parts prices and they were all right in the ballpark. They're good honest hard working people it was obvious that they genuinely cared about getting me on the road again as soon as possible. I wouldn't hesitate for one second to return if I lived in the area.

Dec 07, 2021

I love these guys.They are fair and honest. I reccomend them to anyone looking for a good mechanic.