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Probilt Automotive

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4.6
(180 reviews)
Review highlights

"… light that had started flashing at me like it meant it. They fit me in on a Friday, and proceeded to save the day. They got me out of there by 3pm and my car drives …"

"They gave me great service for an honest price."

"We recently used Probuilt for the second time and the experience was unbeatable."


Overview

Categories

Auto repair shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 5:30 PM

Tuesday

8:00 AM - 5:30 PM

Wednesday

8:00 AM - 5:30 PM

Thursday

8:00 AM - 5:30 PM

Friday

8:00 AM - 5:30 PM

Saturday

Closed


Description

Probilt Automotive takes pride in providing quality car care to the people of Kentuckiana since 1999. Our ASE certified technicians employ today’s latest automotive technology and are equipped to handle most major and minor repairs on foreign and domestic vehicles.


Reviews

Dec 06, 2024

My family has used Probilt Automotive for years and I always have found them very reliable and efficient. They tell what needs to be done, and only what needs to be done.


Dec 03, 2024

Love this place, the staff are so nice and trust them with my auto!


Nov 23, 2024

Have always been happy with their service. They have taken care of all my automotive needs for over 15 years.


Nov 23, 2024

I just moved to Louisville and needed to find a new auto place. My dad has always worked on my vehicles so when I told him about my first phone call with Dan, he told me he liked him, I knew I didn’t want to call around anymore. I had originally called Probilt for an estimate on my suspension. Instead of giving me an estimate, Dan suggested I bring my truck in so he isn’t blindly giving me a price when he hasn’t seen my truck yet. Fair. He did the work he needed to to get the truck running properly again, then provided me a document with all the suggestions of the work that needed to be done. Fair prices and all around just very thorough. Being a female and going to an auto shop, you never know how you’ll get treated. The Probilt team was wonderful. My truck runs better than when I first bought it! I will definitely be back.


Nov 23, 2024

I’ve been taking my vehicles there for years now. Always have good service and nice talks with Dan & Colleen up front.


Nov 16, 2024

Daniel and the crew are great! They are always very professional and do a great job, and always charge a fair price. I am so glad I found an honest business. I will always go there for work on my Tracker.


Nov 07, 2024

Every time I take my vehicle in to have something corrected I’m always well pleased. I would recommend to anyone. Very capable and reasonable in pricing.I


Nov 07, 2024

Excellent service as always


Nov 07, 2024

Excellent service, I would recommend Probuilt for all your automotive repair needs.


Nov 07, 2024

Great service! Friendly, helpful and knowledgeable management.


Nov 07, 2024

I had a great experience with my tire repair at Probilt Automotive Services. My first visit was in 2019 and when I needed tire repair early this week I immediately thought of the timely service, the professionalism and how they put me at ease upon my arrival. I would highly recommend Probilt Automotive for repair services .


Nov 07, 2024

I was a little upset at first about the price, but that's everywhere nowadays. I needed a differential pinion seal and bearing, a called a few places before probably, all turning me down because it was differential work. I have to say, they did it right and went a little above having to order the seal because my car is 20 years old, definitely will use them again


Nov 07, 2024

Dan and the crew at Probilt were great with replacing a catalytic converter and a few other issues. Excellent communication and timely repair. Highly recommend.


Oct 07, 2024

PROBILT does great work! They never over charge. I’ve been trusting my vehicles to them for 25 years. You can trust them too!


Oct 07, 2024

Dan and company always work with me. I'm treated with respect and service is always explained as to why it needs to be done or could wait until later.


Oct 07, 2024

Dan and his team are fantastic! They have taken care of our vehicles throughout the years and we’ve never had an issue. I appreciate the photos and explanations that are sent over. Customer service is great and their work is trustworthy!!


Oct 07, 2024

Everything went perfect


Oct 07, 2024

The staff is very helpful and accommodating. I've been taking my car here for years. Colleen gives me rides when I need leave my car with them for the day. Great place for excellent service.


Oct 07, 2024

This is the only place I have went for years and the only place I trust with my vehicles I also love that they will take you home when you drop your car off if you dont have a ride if I could rate them 100 stars I would they have excellent service


Oct 07, 2024

Very good experience. Everyone was professional and I got my car fixed quickly with no issues. I would recommend.


Oct 07, 2024

We love Probilt! They have provided honest, trustworthy and stress-free service for our vehicles for almost 20 years. We won't go elsewhere, and highly recommend it!


Oct 07, 2024

What can I say that hasn't already been said. Probilt automotive hooked me up with awesome service. They repaired my 2003 Yukon with brand new break lines from front to back! I'm so happy Dan and the guys provided great service I will be using them going forward. Thanks probilt automotive.


Oct 07, 2024

Would NOT recommend! Place is a complete joke, YOU'VE BEEN WARNED. Took my vehicle in there to have them figure out what was going on with my 4x4 sticking. After 4 days of not hearing anything from them I get a text with the diagnosis...says needs new brake light, windshield wiper exc. Things that they didn't even need to be looking at, so I called them and the lady said they haven't figured it out and they would need another hour of time to fix it and asked if I wanted to pay another $150... Of course I didn't want to but I agreed. After another week and a half I finally got a phone call and they told me they THOUGHT it was a sensor. I told the lady over the phone if that didn't fix my issue I wasn't paying for it. After another week of waiting on the sensor it came in, they installed it, and it wasn't the fix. They spent another whole week of not communicating with me and then called and told me they thought it was my crankcase motor, I knew they were lying because I had just replaced it and it was brand new, I asked them to bench test it and they started getting all shady. All this place does is hook a code reader up to your vehicle and guess about what is wrong with it, the mechanics are not knowledgeable at all. After 3 weeks I was fed up and asked for my vehicle back, they tried charging me over $400 (for what) the vehicle was in the same condition it was when I took it in there and they couldn't tell me what was wrong with it? I had to raise hell just to get them to give me my keys back and not charge me anything. They try to screw you out of money anyway they can, WOULD NOT RECOMMEND AT ALL. CAN'T SEE HOW THIS PLACE IS STILL IN BUSINESS.


Sep 07, 2024

My Mazda CX-9 has been running great since we got it back. I really appreciate all the communication and quick responses. Thank you so much!


Sep 07, 2024

Quick and direct. Highly recommend


Sep 07, 2024

Quick repair and a fair price ! Communication was great


Sep 07, 2024

They gave me great service for an honest price. They did not try to upsell me on unnecessary repairs. Turn around time was reasonable.


Aug 07, 2024

Dan and the employees at Probilt did a great job with my car. Took it in a few months ago with an issue, and I had to get it back quickly. They could not identify the issue in the short time and did nothing to it. At first I was mad, but Dan told me he did not want to sell me something that he wasn’t sure would address the issue. Took it back a month later when I had more time and they fixed all of the problems with the car. I now feel like I have a mechanic I can trust, which means a lot to me. I won’t take my car anywhere else.


Aug 07, 2024

Good quality work, they did only what was required and did not do more than was required. Affordable and professional.


Aug 07, 2024

Had to tow our car there. Luckily they were able to get to it the next day. Bad fuel controller. Fixed and walked out well satisfied speed and price.


Aug 07, 2024

Have always had good, reasonable and dependable repairs/work with Probilt - no matter what vehicle I was driving that needed work. Good experience.


Aug 07, 2024

Ok


Jul 07, 2024

I highly recommend Pro Bilt. Very honest and professional auto service.


Jul 07, 2024

I would strongly suggest you do not use this place. I had a $150 diagnostics completed and was told it was the fuel pump. So of course I approved the repair only to come to pick it up and it’s actually not drivable now. It would at least run and drive before bringing it to him. I spent $750 for my van to not be able to drive and it’s been parked in my garage. I’ve had to get a different vehicle because I’m not going to put anymore into it. As a mechanic you should’ve done a fuel pressure test to determine fuel pump was faulty but then you wouldn’t be able to get as much money that way. I’ve contacted the attorney general and the company has tried to do another diagnostics test free of charge because they know they are in the wrong. I’m not taking anything to them after being conned out of that much money. I will be taking them to small claims court. Buckle up


Jul 07, 2024

Excellent service as always. Been a customer for over 35 yrs and never had a complaint about the work performed by the people at Probilt. Dan gets me in and out as quickly as possible.


Jul 07, 2024

I would like to say that Dan and the mechanic that was there were very kind and professional. The kind of auto shop that you want to go to where they are not trying to take your money but they are actually trying to help you and be fair which is very hard to find. I took a road trip from Indiana to come to the amusement park in Louisville with my young daughter and my car broke down and they were very understanding and helpful and very kind. I would definitely recommend this place to anyone!