Professional Automotive
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Review highlights
"Took my car to 4 other shops in the area & no one could diagnose/fix the problem. Called Professional Automotive and they assured me they could help me. Not only did …"
"Great service, freindly mechanics, outstanding mechanic work."
"I would highly recommend to anyone looking for great work at a great price."
Overview
Categories
Auto body shop, Auto repair shop
Directions
5427 S Congress Ave
Austin, TX, 78745
Phone number
Call: (512) 774-6379Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Description
Professional Automotive is a family based business established in Austin, TX in the year 1991. The business was initially a mechanic shop specializing in foreign cars such as SAAB, Mercedes-Benz, BMW, VW and Volvo. Being in business for over 30 years, Professional Automotive expanded its mechanical services to a larger variety of imported vehicles as well as domestic vehicles. In 1994, the business adopted automotive body work installing a ventilated paint booth and frame machines providing new services such as paint jobs, collision repairs and framework. Throughout the years, our staff members have acquired the experience needed to deal and work with almost any vehicle and all insurance companies. 30 years and still standing strong.
Reviews
Nov 06, 2024
Had an amazing experience here! I dropped my car off around 9:30am and was back on the road by 2pm. Miguel was very communicative and and the fix was reasonably priced. I'll definitely be coming back here for future car stuff.
Nov 06, 2024
Miguel, and his team are awesome . 2nd time he has helped me with wear and tear issues. Overall great professional man. Informative to.
Aug 27, 2024
Recently had my AC kit replaced. They have the best price and great customer service. They worked really quickly so I wouldn’t be without a car for too long. I would highly recommend to anyone looking for great work at a great price. Thank you Professional Automotive!
Aug 27, 2024
This is the third time Miguel has worked on my car over the last two years and I’m so grateful for how patient and informative he has been with me. I trust him and the quality of his service. He explains what work is needed and why, is transparent about the cost of parts vs labor & repairs, and keeps you updated throughout the process. Works quickly and is just genuinely a kind individual. Deserves your business!
Jun 27, 2024
I Brought in a 20 year old BMW that should have been taken to the junkyard after a accident left the drivers side significantly damaged. These guys honestly worked miracles. Sourced old parts, had creative cost saving solutions and great attention to detail all for a very fair price.
Jun 27, 2024
I fixed my AC (I had to replace my actuator), replaced my cabin filter, added freon, and fixed a Freon leak! All in a day! Super kind, sweet, and understanding! Updated me frequently on discovered issues and what a new quote would be if I confirmed repairs. I will come here for all my repairs.
Apr 27, 2024
Took my car to 4 other shops in the area & no one could diagnose/fix the problem. Called Professional Automotive and they assured me they could help me. Not only did they find and fix the problem (electical/wiring issues affecting my blinkers) but they also replaced corroded parts and screws that were missing and did additional work all free of charge AND they had my car back to me in 2 days just as promised. They are really kind, trustworthy and will get your car back to you fast. 10/10 recommend
Mar 27, 2024
Great body shop, awesome communication. We will definitely be using them again for future needs.
Mar 27, 2024
Miguel installed brake pads on my car and did a great job. He is professional and communicative. So happy we found Professional Automotive!
Mar 27, 2024
Very professional very courteous great work
Feb 27, 2024
I called and asked for a quote to put an oil Pan on a 2009 Honda Odyssey make year model. Just because I did not have the Vin number. He was hostile after that. Hung up on me.
Nov 27, 2023
First time going through Professional Automotive, and I am very pleased with my experience. Miguel was quick and effective when handling things on the back end with my insurance company (State Farm), and the work done on my car was really well done. I was rear-ended back in March, and Miguel and his team ensured my car went back to looking new! All OEM parts and correct color matching. Some parts are taking a bit longer to come in, so I’d account to give them extra time for those deliveries. Overall two thumbs up!
Nov 27, 2023
Great service, freindly mechanics, outstanding mechanic work.
Nov 27, 2023
I had a high quality experience working with Professional Automotive. Miguel is a stand up guy who stated, "I try to work on every car like it's my own." The quality of their work & way they do business backs his statement. My car was towed into the shop with $17,000 worth the damage & was returned to me as if the manufacturer made a brand new front end. In addition to the quality of their craft, they were also patient and thorough with me & my questions, as well as working with Allstate Insurance Co. There were numerous back & fourth communications with insurance & they worked thorough it with patience & always a very pleasant attitude. I highly recommend Professional Automotive!
Nov 27, 2023
Miguel helped me get my vehicle back in working condition quickly and at a fair price! Sooo appreciative.
Nov 27, 2023
Very nice guy but did me pretty dirty and was quite dishonest. Came in for a simple A/C Recharge and A/C diagnosis, prior to coming in I confirm with Chevrolet that my car takes 14oz of freon, Miguel tells me he puts in 18oz if freon. Miguel’s negligence over pressurized the system with freon and destroys my A/C compressor. Then when I tell him that they overcharged the freon he says I have to pay $1800 to replace the entire A/C system. He and I both know what happened is unfair to me, but it’s just not worth my time to take him to court over it. I would appreciate a refund and he take the loss and not make his customers pay for his mistakes. But i’ll just leave this review up here instead, do not take your car to these guys for any reaI diagnostic work, Miguel I knew you destroyed my compressor and you still charged me to pay for your mistake. Even after replacing everything A/C related the vehicle was still malfunctioning with the original problem I came in for, he tells me it needs to be taken to Chevrolet for programming and turns out all I needed was a body control module replaced. Turns out my A/C was fine all along and instead of properly diagnosing the car he took my wallet for a joy ride with this shops costly inaccurate diagnostics. Miguel you can make this right or I can leave up this review, you have my contact information.
Nov 27, 2022
From body work and paint to mechanic work,a/c,brakes ect.this is the place to go .good work and honesty
Nov 27, 2021
Excellent service!
Nov 27, 2021
I stopped in because the latch on my trunk was stuck. Even though Miguel was clearly in the middle of something and I didn’t call ahead, he took a moment to take a look and even had it fixed in no time!
Nov 27, 2021
Miguel (owner and certified master automotive technician at Professional Automotive) has taken such capable, reliable, and affordable care of our 3 cars for 5 years. He does repairs, maintenance and did a fantastic job when my husband's truck needed major bodywork after an accident. I recommend him to any friend or acquaintance. With this review, I recommend him and his shop to Austin car owners generally.
Nov 27, 2021
Miguel took care of a suspension upgrade on my BMW 328i. I supplied the suspension & he and the team took care of the install. Great price, good communication, and I’m very happy with the results. The car looks awesome.
Nov 27, 2020
Great service! Fast, reliable, fair and friendly.
Nov 27, 2020
Miguel is a true professional. Had him do a few repairs over the last year and he's always been straightforward and helpful. I don't see any reason to ever go to anyone else as long as I'm here in Austin.
Nov 27, 2020
Miguel is absolutely wonderful! He fixed my bumper in a day and a half and gave me a better price than I received anywhere else! His team is very professional and he is very kind and respectful and I’ll never be going anywhere else! Highly recommending him to my friends in the area as well.
Nov 27, 2020
My experience with Professional Automotive was nothing short of great. They did a great job replacing our door panel and even got it done a day earlier than quoted. I highly recommend them!
Nov 27, 2020
Spoke to miguel about our mercedes, he's a really nice gentleman, he helped us out and got our car running with no issues he was very clear and up front about the proses when it was time to cash out the warranty was very clear, we wil definitely use them in the future for any reapirs.
Nov 27, 2019
Great service and customer service
Nov 27, 2019
Miguel is the best mechanic I’ve ever known. He has been fixing my cars and fleet vans for over 15 years. He is a master mechanic that is always fair with his pricing but the main reason I keep going back is that he is a really good guy and he cares about his customers. Well done Miguel! Jeff K / Maxwell Ford Sales
Nov 27, 2019
SO incredibly helpful!!! A few months ago I was leaving a nearby business when the steering wheel of my parked car locked up and my car would no longer start. I tried everything I could think of and didn’t know what to do and it was getting late, so I called them for a tow to their shop. On the phone a very helpful guy (I wish I knew his name!) was very transparent about the cost of the tow so that I wouldn’t be surprised. After asking for information about my car he then talked me through a few more things I could try to fix by myself, like wiggling the key and the steering wheel at the same time, and like magic my car started! I was able to cancel the tow and they didn’t charge me a cent for the help. I know that when my car DOES have an issue that needs more help, there is no doubt that I will bring my business here. Thank y’all so much for your kindness, integrity, and assistance to a stranger on the phone!!
Nov 27, 2019
Was in town for a quick business trip and my car broke down. I was hundreds of miles from home and had my car towed to Professional Automotive so I could not move it anywhere. At this point they could have taken complete advantage of me and quoted whatever price and I would have been forced to pay it or sell my car. They were completely honest, fixed (and did a little more) my car at the quoted price and did an amazing job. Could not be happier with my experience. They fixed the problem quickly, acted with complete integrity and were very professional. If you ever have any problems go to them. Will recommend them for the rest of my life.
Nov 27, 2019
Hands down great work. Had to get a bunch of suspension work done for me and my wifes Jeeps. Gave me real expectations and pricing that I couldn't beat any where. Highly recommend giving these guys a shot on fixing your vehicle.
Nov 27, 2018
I have been taking my vehicles to Professional Auto since 1985, including my personal cars/trucks and my business trucks. They have provided mechanical and body work on over 25 vehicles during this period. They also perform with competence, skill, honesty, courtesy and at a fair price. I've referred many friends, family and business associates and have always received a thank you.
Nov 27, 2018
Ive recently had my brakes changed at professional automotive. Miguel and George were very helpful and easy to work with. Their prices were awesome and so was their service! Thanks guys! I highly recommend this place!
Nov 27, 2018
Sooooo.... The wife came home with a nice Camry dent on the rear bumper of her Audi... I wasn't happy but I took it to professional automotive and George was awesome. They fixed the dent and paint without needing a new bumper!!!! I can't even tell the dent was there and I've been a car guy all my life!!! Great work I highly recommend them!!!!
Nov 27, 2018
Thank you Miguel and George for the awesome work! Ive been in austin for 11 years and i cant believe i just found this place. These guys fixed my tacoma for an unbeatable price with amazing quality. I highly recommend this place! Thanks again guys
Nov 27, 2018
They made a great repair on my door, worked with me on an additional paint repairs and even surprised me by buffing my faded headlights at no extra charge. They truly have a heart to please the customer and I'll not hesitate to recommend them to anyone as my car looks like new again! Since my original review I have continued to use them for mechanical work on my vehicles. They are extremely honest and have even recommended NOT doing repairs that were not truly needed... repairs that I would have willingly paid for. Their integrity has been awesome and my vehicles are running great. I continue to have great experiences with them.
Nov 27, 2018
Trustworthy mechanic. The owner was very nice and helpful. Great and fast service. Quality work. I had a paint job done and Miguel was on point with the match. Also I had the AC system repaired before the hot summer heat and he fixed in faster than expected and at a great price. I will definitely be going back.