Pronto Auto Services

Oct 27, 2024

honest shop

Jul 27, 2024

Muy buen sevicio y muy profesionales,y sobre todo muy honesto el señor oscar

Jul 27, 2024

Rare honest shop that took great care of my 99 ford f150

May 27, 2024

Muy profesional sabe su trabajo no pierde tiempo, tiene nueva maquina de alimentación.

May 27, 2024

Oscar has been taking care of my trucks (Ram 3500) for more than 12 years and he always done a great job with different issues including regular maintenance. He’s always honest and a good guy. He helped me every time I needed it.

Apr 27, 2024

I was like 2 months with a problem with my truck, and I already was expending a lot of money try to fix it with another people, when a friend of mine recommends this place and it was amazing, was fast and a good price... You need call him often for ask about your car, but basically they are good and fast and with good prices

Feb 27, 2024

This is a rare honest autoshop in our area, I recommend Pronto, even this is my first visit, they fixed my rear brakes with a reasonable price

Nov 27, 2023

Es bien mecanico pero dura meses arreglando los autos

Nov 27, 2022

He is the best.

Nov 27, 2022

Honest service. Love to use their service

Nov 27, 2022

Oscar is great, he takes good care of ALL my vehicles! Honest work which is hard to find in a mechanic. Tell him Dee sent you! 😉

Nov 27, 2021

Awesome place very good work good prices

Nov 27, 2021

Pronto is and honest and sincere Mechanic! Recommend him for everything!

Nov 27, 2021

Very Reasonable pricing

Nov 27, 2021

Very honest & quick & expert mechanics!

Nov 27, 2021

Great service

Nov 27, 2021

Installed wrong parts, then blamed me for the error and refused to make things right... Oscar has young, inexperienced mechanics working for him but still tries to charge 80$ per hour shop rate.. Brought my vehicle into Oscar on Monday, for some front suspension work - 2 idler arms, 2 upper control arms, and 4 tie rods.... Called Wednesday, Oscar told me vehicle would be ready but never called me, Called again Thursday left a VM and then Called Again and spoke to front desk person - ask what is the status? Told me Oscar would call back - never did - Called again Friday - Told me Vehicle would be ready after an alignment - Went up there Friday at 6pm Still on rack - waited til 630 to pick it up... 5 Days for a 1/2 day job - Found out at that time that the tie rods were incorrect and not installed and then was also told that he installed lower control arms - which was not part of the original deal - and something i did not want done - anyway - needed my vehicle and did not want to argue.. the invoice price also was higher - went from 300$ to 400$ - again - just needed my vehicle back and wanted to move on from bad experience...the experience had already cost me alot of money because I couldnt work without a vehicle - AFter Picking up the vehicle, I instantly noticed issues - First off the vehicle was not aligned and the front suspension was making horrible noises - Called and spoke to Oscar on Saturday to let him know that there were issues - He said to come back Monday - Went and visited him Monday - Day 7 of this experience so far - Told me that he couldnt align it and would refund me 35$ - LOL 35$ for wasting more of my time - I took the 35$ and headed to Alignment shop - 80$ later I was informed that the incorrect Lower Control Arms were installed and they needed to be changed - Called Oscar and told him that he had installed the wrong lower control arms and that I needed the job to be correct - He asked me to buy the HD ball joints and he would swap out the drivers side - Bought the ball joints that are inserted into the control arms and dropped the vehicle off on Thursday for him to fix.... Thursday goes by then its Friday - Now a total of 7 days in the shop for front suspension work - What a joke - He tells me friday that the ball joints wouldnt fit - then I told him well now its obvious you installed the wrong lower control arms and I needed it fixed correctly - told me it would be another 150$ for the HD control arm - I told him that it was his fault - the lower control arms were never supposed to be swapped out in the first place and he did anyway and installed wrong parts - Oscar was extremely dificult to work with, made mistakes only an amateur mechanic would do, and did not correct the problem - so now Ive spent 400$ on the initial repairs, 300$ on wrong control arms, 300$ on the right control arms, $200 on uber rides for the 7 days without a vehicle, 80$ on first alignment, 50$ and 200$ on second alignment and installation of passenger side HD control arm, and 7 days without a vehicle - Oscar refused to replace the bad part he had originally installed and had no interest in making things right - Just another Bad Mechanic wanting 80$ an hour for doing a horrible job - -- Also amount of calls from Oscar or Pronto during the 7 days my vehicle was there is ZERO - I had to constantly call to check on it and was never notified of any issues until I called to ask... Would not recommend - not even for an oil change - Please do not go there - Front suspension work is basic stuff and if they can't get that right - they cant do anything right...

Nov 27, 2021

Pronto (Oscar) Could not even align my vehicle after 2 days..Gave me runaround - Doesnt call - you need to call to track him down - Would not recommend.

Nov 27, 2021

TOO EXPENSIVE.

Nov 27, 2020

Ask for Oscar

Nov 27, 2020

Great service and fast

Nov 27, 2020

Great service and really nice people ang get the job done

Nov 27, 2020

Great service. Well acknowledged mechanic.

Nov 27, 2020

He is a great mechanic and person!!!

Nov 27, 2020

I dropped my truck off on Monday he said he’d get on the next day which would be Tuesday I called on Wednesday since he didn’t contact me on the day the job was to be done it wasn’t ready so I go to the shop Thursday morning he hasn’t touched my truck except somebody had been using my truck and the DEF injector still hadn’t been replaced and factory reset of the the code wasn’t done my $320 dealer part in the truck on the dashboard windows and key in the ignition

Nov 27, 2020

I like the customer service

Nov 27, 2020

This is a honest mechanic