Pro-Tek Automotive

Nov 16, 2024

I needed DEQ testing in order to renew my car registration and they had me in and out in just a few minutes!! I really appreciated the kind service they provided and I will consider bringing my car here for its service needs in the future!

Nov 09, 2024

Good honest people.

Oct 07, 2024

Run don't walk run away from these guys! There was so much wrong with both cars i Mistakenly Took to these jokers, I Feel sick just trying to type it out. do yourself a favor Use any other shop Other than these guys what a joke and waste of time and money. You know what I'm talking about don't you!

Oct 07, 2024

Mike and the team at ProTek Automotive provided exceptional service during my recent oil change. From start to finish, they were professional, efficient, and thorough, ensuring that everything was in top shape before I left. It's clear that Mike takes great pride in his business, and I trust Protek completely with my vehicle. I’m planning to return for all of my regular maintenance for both personal vehicles and my company vehicle because it’s hard to find someone with his level of expertise and care. If you’re looking for a reliable, knowledgeable mechanic who genuinely looks out for his customers, ProTek is the to go to. Highly recommend ProTek Automotive!

Aug 07, 2024

Great people great service at a fair price. Kevin W

Aug 07, 2024

Had a great experience today getting my deq done. Everyone was super friendly

Aug 07, 2024

Honest. Reliable. Trustworthy. Fair. 20+ of mechanic history on my belt and having any trust in a shop is rare. Thank you ProTek

Aug 07, 2024

I have been going to Pro Tek Automotive for approximately 20 years. They have always been great to work with. Recently I was in and worked with Colten Andreotti. This was an exceptional visit. Colt accomplished everything we had discussed, and went out of his way to assist me with the head light cleaning on my Lexus. I stay with Pro Tek for a reason.

Jul 07, 2024

I was in a serious jam. U joints and drive shaft. To say the least the guys were calm and cool and professional. They did quality work as quick as they could get the parts. I was surprised it was ready. They also looked past my tantrums. Adulting has been rough lately. It drives like new. Thank you to PRO TEK!! Joey O’.- D.

Jul 07, 2024

Shocked at the number of mishaps in one visit: Called ahead to get quote on oil and filter change plus fuel filter. Gave VIN because I wanted a real quote. Was given $6OO-$700. Went to pay, over $900. Nothing unforeseen. Nothing extra needed. Either they are incompetent at quoting or unethical. That was strike one. Strike two: when they were writing up work order I stated I wanted light housing checked. They forgot to check it. Said they’d call with a quote. Still waiting 10 days later. Unprofessional? Strike three: so during this visit I waited at shop for this oil change. Almost 2 hours later check ETA, they say they misplaced paperwork which delayed time and said it would be 15 more minutes. Then when I’m checking out, a different guy gave me a different excuse for the long wait, not sure who was lying - but 40 minutes later (not 15 minutes that they said ) which equated to almost 3 hours of waiting for the oil change. There were other mishaps during this visit by not worth more of my time typing - so annoyed at the lack of service, lack of a fair quote and absolutely no follow up with pending quote (obv I would not be going back again anyway). Avoid. There are better places with better service and better values as well as pride in workmanship. The bar for competency is so low these days.

Jun 07, 2024

Mike and his team were able to get me in for an oil change in a timely manner. They also did an awesome job on my wife’s van, which needed some repairs. Overall super professional, the staff communicate well, and they even have a sweet lounge in the back for hanging out while you wait! I recommend this shop to everyone I know who needs a trustworthy, quality mechanic.

May 07, 2024

Great service. Will be back.

May 07, 2024

Just had my new downpipe installed, they got me taken care of right away, very very satisfied with their work and timely delivery. They’ve got a new customer 🙌🏻

May 07, 2024

Update 4/25/24 Needed an oil change and had a check engine light. Set my appt for less than a week out, diagnosed the car within a few hours and had it back in my hands by 2 pm the next day. Great quality of work and very communicative. 12/10 for these folks, take your car there if you care about getting the best work around. I can't speak highly enough about these guys. They got me in right away with no notice, diagnosed my car, and gave me options for the repair, all within an hour. They even recommended a reputable shop for some aftermarket goodies. I'll be back and will send my friends. 10/10 Thanks guys!

Mar 07, 2024

Best shop I have ever worked with. I have had my truck in with them twice for emergency repairs after attempted theft, and they have been an absolute life saver. Colten is very responsive and understanding, always keeping me in the loop and is constantly coming up with solutions that suit my budget. I also worked with Lex who was very knowledgeable, and generous with her time. The whole team there is great, I would not recommend any other place for anyone. The team at Pro-Tek is professional, thorough, and expeditious, I am so thankful I found them.

Feb 07, 2024

Can’t say enough good things about my experiences here. Incredible blend of high quality work and the best customer service I’ve ever seen.

Feb 07, 2024

I had a great experience at Pro-Tek Automotive! Usually I change the engine oil in my vehicle myself because I hate how shops or oil change places typically just leave a big oily mess when the oil they are draining inadvertently runs onto the underside of a your car as it’s coming out of the oil pan. I’d heard great things about Pro-Tek so I thought I’d give them a try because at 56 years of age I’ve finally figured out I don’t really like the hassle of changing oil all that much lol. From the moment I arrived at the shop I was impressed - there were really nice classic cars here and there (as well as other normal cars) and the folks at the service counter were super friendly. They introduced me to the tech that would be working on my vehicle and when I explained to him my concerns for a big oily mess he told me “No problem, we always clean up the underside after an oil change”. The tech did a great job from start to finish, there’s no oily mess and he even checked and filled some other fluid levels as well. I highly recommend Pro-Tek Automotive and am so happy to have found a shop that takes the extra time to do things right.

Feb 07, 2024

Mike and his team are fantastic to work with. I recently took my car in for a full service and left with only positive things to say. The shop itself is very impressive as well!

Feb 07, 2024

Mike and his team worked on my Dodge 1500. Exhaust manifold was making noise. He knew exactly what the issue was and gave me a quote that was right on the money. I was able to work out of his back room which had some great beverage options. The team check in on me enough to keep me in the loop but also not interrupt my work. The back shop had some very impressive classic cars that where fun to check out and take pics of.

Jan 07, 2024

This place is simply amazing! Was passing through Portland on a Friday. When my car started sounding horrible from an exhaust leak. They said bring it on in and instantly found the problem and fixed the issue! I would recommend this list to anybody and everybody!

Jan 07, 2024

Very knowledgeable and professional. Make and his team do all my service for my family cars. Trust them with my kids Honda all the way to my Porsche 911.

Jan 07, 2024

We recently used PRO TEK Automotive to install Side Step Rails and Tow Package on our Jeep Grand Cherokee They did an excellent job from start to finish. They were timely, professional, and excellent quality of work. Colton and Mike at the front desk were great to work with. They were always available to speak with, and kept me informed on the status along the way. The shop is always clean, and the team seems to enjoy working together and interacting with clients. I truly appreciate them, and their upfront quotes as this relieves the stress and pressure when taking your car to an Automotive shop. We will be using them again with our future automotive repair and maintenance needs.

Dec 07, 2023

Absolutely fantastic customer service! I originally came in for DEQ Testing (it’s free there) and mentioned to Colten I was hearing some odd noises when backing up. Colten got me in just a few days later which was impressive (I had to wait months to get into Gerber previously from having my window smashed). Pro Tek was able to diagnose and fix a super serious issue at a very reasonable price. Everyone I encountered there was good vibes and I’m very happy with the quality of service. I will be back!

Dec 07, 2023

It seems like they do everything.

Dec 07, 2023

No negatives at this shop. Quality work, exceptional customer service and fair pricing. Best of the best for gear heads and those not into cars. Try them out. You'll be a customer for life.

Dec 07, 2023

Very professional full service garage. They really took the time to do things right. Colten at the front desk was very communicative with me, and the techs clearly take the quality of work personal. I think this speaks well about how the overall operation is run. Being a mechanic is not easy, but I am grateful for their service while my baby was on the operating table.

Dec 07, 2023

As a first time car owner, I had so much anxiety going into my first appointment but all the kind folks at Pro-Tek provided a truly easy and stress-free experience! Colton and the crew at Pro-Tek are true gems and I highly recommend them for all of your future car servicing needs. Thank you so much!!!

Dec 07, 2023

Before I even took my car to Protek, I already knew it was an issue with the old battery, and it could also be a problem with the fuel pump. After their diagnosis, they indeed confirmed my suspicion that it was a battery problem. They quoted me $1300, but later when I called Les Schwab for advice, they only needed $270 including installation. So, I decided not to replace the battery at Protek. They charge $165 for labor fee??? It's simply a dishonest business. They provide inaccurate quotes and charge unfairly. If you're naive and have a lot of money, then you should go there.

Dec 07, 2023

Great service by quality technicians

Dec 07, 2023

I recently took in my 1988 bmw M5 to Pro tek where I worked with Mike and Collin . I was very nervous when choosing what shop I wanted to work on this car as there are only a handful made and I wanted the confidence that the job would be done right . The team at pro tek nailed it , got my car out in less than a week , and the pricing was fair . Very satisfied , highly recommend.

Dec 07, 2023

I went to protek this morning to change my key battery. What a wonderful service. Mr. Colten Andreotti took care of me and changed my battery free of cost. Very nice and kind service.

Dec 07, 2023

Solid team! Fair and honest. Work on several of my vehicles, very well versatile crew

Dec 07, 2023

These folks know their stuff and are great to work with!

Dec 07, 2023

Used them for DEQ Too and they were a pleasure to work with.

Dec 07, 2023

We were driving home from Newport Or and our truck started making a weird noise. We called this place and they were able to get us right in. They diagnosed the issue, quoted us a price and a time they would be done and were 100% accurate. We appreciated you guys!!!