Prudence Car Care

Nov 28, 2024

Tony and Mike went above and beyond to make I was safety back on the road

Nov 05, 2024

I have taken used cars here to be inspected. They helped me out when I didn’t even make an appointment and gave me some really solid advice for being a first time buyer. Saved me a lot of hassle and stress. Thanks!

Nov 05, 2024

The guy was so helpful and I was able to get an appt for the next day. The service was quick.

Oct 05, 2024

** AVOID *** Rip-Off Artists who will prey on you ! ALAS.. Prudence Car Care was sold a year ago and it is NOT the Same TRUSTWORTHY, HONEST SERVICE it was for so many years. Such a shame ! For THREE YEARS, my college student took their car to Prudence Car Care. We TRUSTED THEM and were not notified that Prudence had been sold to someone that rip you off! For the final time before my WC drives the car across the country, Ryan tells us that apparently $2,000 worth of work needs to be done.... "OK.. let's have a conversation" --> When I called and questioned it, I was told by Ryan that "this work should have been done at 60,000 miles and never was" and "he wouldn't trust the car to drive across the country without it". --> Um?? The car has been at Prudence Care Car for numerous times over the past THREE YEARS and NO ONE but Ryan noticed all this work needed to be done??? --> This work included replacing tires that had 18,000 miles on them --> We didn't have a choice as the car has to make it to the east coast. --> Ryan also said he would call to have a further conversation with us... guess what he went home. When I called and spoke to Tony, Tony didn't know anything about the repairs or the $2,000 bill. --> I took the receipt to MY REPUTABLE Car Center and they reviewed the history on CarFax.. hmmm... --> several repairs were done AT PRUDENCE CAR CARE, when I told Ryan this, his next excuse was "I just bought this place a year ago and have no records from work done on cars prior to that"... um?? Why didn't he say that, I would have brought in the paper copies --> Ryan tried to sell my child a new starter, but Prudence Car Care put a new starter in 13 months ago. ** GO SOMEWHERE ELSE !!! PRUDENCE CAR CARE WILL RIP YOU OFF ** UPDATE - I did not appreciate the rebuttal by the NEW OWNER, Ryan. Prudence Car Care WAS (past tense) a trustworthy business under THE FORMER OWNER. My Advice from someone who has been ripped off - DO NOT accept a VERBAL QUOTE for work proposed on your car. Get it in writing. What I was charged for, WAS NOT what was told to me verbally.

Oct 05, 2024

Always good people work here. Only have good things to say about them. Manager is friendly and honest too. Thank you.

Oct 05, 2024

My wife and I trust Prudence Car Care with both our cars. They always do an amazing job, they are trust worthy, and explain things really well. Customer for life, thank you!

Sep 05, 2024

THANK YOU PRUDENCE CARE CENTER ,TO THE NEW OWNERS FOR CARRYING ON THE POSSITIVE LEGACY THE PREVIOUS OWNERS ESTABLISHED. We appreciate your fair, reasonable prices and quality workmanship.

Jun 05, 2024

We have always brought our car to Prudence and have been very happy each time. They are courteous and professional. Thank you Ryan!!

Feb 05, 2024

My mom’s car wouldn’t start and we were able to get it to Prudence. They took care of our problem without charging a diagnostic fee. Other dealers were going to charge $175. Tony was a complete professional and went above and beyond the call of duty to help my 87 year old mother. I strongly recommend them.

Feb 05, 2024

Took my car in for an unknown issue. They were able to diagnose correctly and fix it in one day. It was greatly appreciated not to have to keep coming back multiple times to get an issue fixed. I can't comment on the affordability as I did not have time to go from place to place for price comparisons. The price I paid was worth having no more issues afterward. It's been about a month now and running like new.

Jan 05, 2024

Fast, friendly, honest service! Very helpful and upfront. Definitely recommend!

Jan 05, 2024

Ron and his crew were the best and most honest but Ron retired and I think half his crew is gone. Changed ownership few months ago. Changed service manager about 2 months ago. Changed rates too - I was quoted higher than dealer for timing belt and water pump last month. Going back to the dealer. At the very minimum I know I will get genuine Honda parts. Worst case I'll pay for Honda parts I may not really need right now. Giving 5 stars because I did get full brake service done perfect under new ownership but original crew and decent service manager about 3 months ago.

Dec 05, 2023

Excwllent service and communication!

Dec 05, 2023

Good place to help keep your Honda healthy. Nice folks who do a solid job for a fair price. Definitely no qualms about going back.

Dec 05, 2023

Rod and his crew are very professional. They check everything.

Dec 05, 2023

The new owner is great! Same level of excellent, prompt service as before. They know Hondas and Acuras. That's all they do. I wouldn't go anywhere else.

Dec 05, 2023

Took my car for an estimate to repair my brakes. I did get an estimate, didn't have work done. I was charged $100.00 to have the car looked at with no prior communication of the charge,they had me mixed up with another customer they thought I was there for a oil change. So my receipt had my estimate with his oil change and his name on the paperwork I'm still confused. I won't be back.

Dec 05, 2023

Used this shop several times for several vehicles throughout the years and every single time they've been incredibly honest and helpful. I've trusted them to do heavy maintenance on my vehicles and it's always been a good experience. The last time I dropped my vehicle off there to get an oil leak inspected I wasn't even charged for it.

Dec 05, 2023

Very helpful and makes maintainence convienient.

Dec 05, 2022

Awesome. They are simply the best!

Dec 05, 2022

Gud

Dec 05, 2022

Have been going here for well over 20 years. Honest and reliable!

Dec 05, 2022

They always do a great job!

Dec 05, 2022

This place is rhe best!!

Dec 05, 2022

Five Stars!!❤️

Dec 05, 2022

I have used their services a couple of times for my 2015 Pilot: oil change, wheel alignment. I bought new tires from Discount Tire & heard it's good to get a wheel alignment after installing new tires (even though my Pilot was driving straight & was not having any issues). After I took it to Prudence C.C. for the alignment, my Pilot was pulling right as soon as I drove off their lot. I was busy for several weeks, & I eventually called them & told them what happened. The owner assured me there was something else causing the pull. I was skeptical, so I decided to take it to Big O tires since I received a good coupon in the mail. They gave it a try, but afterwards my Pilot now pulled left. I couldn't understand how two auto shops weren't able to fix my alignment. Finally, I received an oil & service coupon in the mail from Chapman Honda. I took it to them & they were able to fix my alignment. Conclusion, if u have a 2015 Pilot that needs alignment, don't take it to Prudence, nor Big O. Those places work fine for my other auto repair needs.

Dec 05, 2022

Rod & staff are absolutely fantastic. They always go the extra mile for me, and are as honest as the day is long. Luckily they’re right on the other side of the wall from my apartment!

Dec 05, 2022

Very friendly, competent, knowledgeable, professional, fair, honest, kind. I will not take my business elsewhere. I can trust that my car is well cared for and I am treated fairly and with the utmost respect at Prudence Car Care. I highly recommend this business to anyone who owns a Honda or Acura.

Dec 05, 2021

Been going there for years and years.

Dec 05, 2021

Been taking care of my family's cars for a long time, always does a good job and really nice.

Dec 05, 2021

Car repair for my grandson and oil change for my car.They are fast ,honest and dependable

Dec 05, 2021

Great diagnosis, service, and people. I brought in my 2006 Acura TL and they diagnosed my issue the same day with an estimate. The bushings and shocks they had replaced were genuine OEM Acura parts. The car was ready when they said it would be and drives a lot better thanks to them. Very knowledgeable Honda/Acura specialists.

Dec 05, 2021

Have been here twice, great service each time. They quoted me $150 for a series of tests and only charged me $70 when they didn't need to do the whole series. Honest people, good work.

Dec 05, 2021

Honest. Friendly. Clean shoppe. My 2012. Honds. With 125k on it. This is a very good co.

Dec 05, 2021

This is the only place I take all my Hondas. They treat me like family. Always honest and complete work in a timely manner. Thank you Prudence Car Care.