Prudent Auto Repair llc

Nov 16, 2024

This has been the worst experience I ever went to at a dealership! I went there to for them to look at my, and this shop has caused me more problems with my car! They're rude and liars!!! The shop caused a issue that broke my car down and they wouldn't even reimburse for a problem they caused! I had a warranty through them for my transmission, and this guy name DJ is a horrible person! He's the manager at the service department! The guy is very rude and disrespectful to customers! Something was definitely wrong with my transmission and he kept ignoring the issue and lying! I had to forced them to tow my car for them to reprogram my car, they caused ! Mitsubishi even said they notice something wrong that has to deal with transmission failure! EVEN MITSUBISHI SERVICE STATED HE WAS A PAIN TO DEAL WITH! Now I'm out of warranty because of this evil guy! YOU CAN'T EVEN CONTACT THE OWNERS TO ADDRESS THE ISSUE! THE WORST PART ABOUT THIS GUY DJ, HE'S VERY CONFRONTATIONAL!! HE LIES AND SAID I THREATENED HIM AND HE SAID I'M BANNED FROM THE SHOP, EVEN THOUGH HE'S THE MAN ISSUE OF THE SITUATION! HE EVEN SAID HE DOESN'T EVEN CARE THAT HE WOULD GET FIRED. NON OF HIS COWORKERS OR MECHANICS LIKE THIS GUYS! I SEE WHY!!! PLEASE STAY AWAY FROM THIS SHOP!!! I SEE WHY BRANDON AND OTHER MECHANICS LEFT!!!! NOW I'M STUCK WITH AN ISSUE THEY CAUSED TO MY VEHICLE! I WILL HANDLE THIS ISSUE LAWFULLY! IF YOU'RE NOT A PEOPLE PERSON THEN WHY ARE YOU WORKING IN A SERVICE THAT DEALS WITH TALKING TO CUSTOMERS!

Jan 07, 2024

Been my mechanic for 2 years now and i recommend him to everyone !

Dec 07, 2023

Got me in and out the same day! My car is still running great! Thank you!

Dec 07, 2023

Solid mechanic and very fair pricing!

Dec 07, 2022

I've never been here to have fun just to grab a bite to eat nd to ask about my apps I put in...3 so far

Dec 07, 2022

My experience was so bad I'm telling everyone I went there just to get my struts fixed and this guy has caused probably thousands of dollars of problems kept my car for a week no response showed up and guy still wanted me to pay for my car that was not fixed. My car was not over heating and now I have to put water in constantly just to watch it pour all over the ground his excuse is that when he checked out my car it froze and busted the water pump did there was no such issue before. Please if need it is better to go to an expensive place then to him. If I didn't bring my husband this dude would try to take advantage. Dirty if I ever seen one

Dec 07, 2022

Quick and quality service at a reasonable price. As long as Joe stays in business, I'll probably never take my car anywhere else.

Dec 07, 2021

Always great/fast service, I wouldn't take my car anywhere else now!

Dec 07, 2021

Very Reliable,Honest and Very Affordable..the Best so far In Ohio..I can recommend this Auto repair to anyone..

Dec 07, 2020

Best mechanic ever. He's helped me in multiple times of distress. He's the only mechanic I go to and trust. No b.s. just a true professional. Don't take your car anywhere else.

Dec 07, 2020

Best place for repairs very honest and reliable owner Only place I take my Mercedes

Dec 07, 2020

He dont suggest work that dont need done. Labor Rates are great! Really good and honest guy

Dec 07, 2020

The mechanic is a very honest guy and very knowledgeable on cars. He will actually go out of his way to look for other issues and will let you know which needs fixed and which can wait. Very affordable and reasonable mechanic. I would highly recommend him for your auto needs.

Dec 07, 2020

Very reasonable prices. I was on a very tight timeline and needed some work done on my car before making a trip. He took me in late afternoon and finished same day quicker than I expected. Got full brakes and rotors swapped. Definitely my go to guy from now on. Work and timing was 👌🏾

Dec 07, 2019

Free Diagnosis! Quality for less service, excellent customer service.

Dec 07, 2019

Good auto repair shop uses quality parts from advance auto parts!!

Dec 07, 2019

Great work Joe

Dec 07, 2018

Very understanding and fair in pricing.

Dec 07, 2018

Awesome service for reasonable prices.

Dec 07, 2018

Excellent repair shop and very reasonable pricing. Highly recommend Joe

Dec 07, 2018

Goid work and really fast

Dec 07, 2018

Joe,is very professional mechanic he can fix your car trouble for a fair price and availability is always a must ,come in and see Joe for your car trouble ,I had a bad caliper and I get it fix and the wait is worth it for sure ,no joke.

Dec 07, 2018

They do a great job and great prices!

Dec 07, 2017

Joe is very professional, honest and fair in pricing. He has fixed things in my VW that everyone else could not fix. He will go beyond to find the problem and uses genuine parts. Just make sure you ask for Joe.

Dec 07, 2017

Most reliable, proffesional and fair priced auto shop I've been to.

Dec 07, 2017

They don't know any thing about car...I visited this place for front wheel brake replacement , he charged me $40 for labor.I bought new quality brake . After I left I knew that he only installed one brake pad.