Pugh's Sales and Service

Nov 06, 2024

Very impressed with the service. There were some hiccups with rebuilding my transmission but Pugh's has gone above and beyond to make sure everything gets taken care of. Highly recommend.

Aug 06, 2024

Pugh’s has given me quality service for many years now. The work on my vehicles are always done expertly and well. The customer service that Lee and the staff provides makes it a warm welcoming environment in which to do business. It is always a pleasant experience for me when I am at Pugh’s.

Aug 06, 2024

Took care on my spark plug that blew out on my Ford minivan 🚐. Very reasonable price, will definitely be using them again. Will recommend this garage to e everyone I know. 👍

May 06, 2024

Greatest team to work on your vehicle. 100% honest. Hardest thing to find this day !

Dec 06, 2023

Been trying to get my car looked at for over a year. Every time I call or go up there I'm told a few more weeks or another month. A friend of the owners recommended the shop however if the quality of the work is anything like their word then it's probably god telling me not to use them. Hope this review helps someone else.

Dec 06, 2023

Good service

Dec 06, 2023

Great service experience with Lee at Pugh’s. Got my transmission rebuilt in a timely manner for $2k less than another shop quoted.

Dec 06, 2023

Lee went above and beyond to find the parts for my car that were on back order. Pugh's was fair, honest and extremely helpful and I will be a return customer.

Dec 06, 2023

Pughs service center is the best! They take great care of my work vehicle as well as my personal vehicle. I’ve been using them for the last seven years. Not only do they take great care of my vehicles, but I am treated with kindness and respect. It’s about relationships and not about just about money for them! Highly recommend.

Dec 06, 2023

So far talked to Lee, a very happy guy who went out of his way to help. Very pleasant experience

Dec 06, 2023

The only place i trust with my vehicle. Works on the family and friends vehicles as well. Quick and efficient, quality work

Dec 06, 2023

They are sn amazing people here plus the service is OUTSTANDING

Dec 06, 2022

Great services and prices. These guys are pros. They were able to find the annoying noise that no other mechanic could find and fixed it. Car is running great now.

Dec 06, 2022

Honest, knowledgeable

Dec 06, 2022

I needed a bearing replaced on short notice and a friend recommended that I contact Lee at Pugh’s. He was able to get the part in ASAP and accommodate my loose travel schedule to get my vehicle in, fixed and back on the road. Amazing customer service all around the shop and very friend people. Not to mention it’s full of collectable and classic cars! 5/5 stars

Dec 06, 2022

I’ve used Pugh’s services for many years now. First time was to get body work on my van after it was hit in a parking lot. They did a great job! Then they repaired my motors in both front windows. Both times I called ahead so they could order any needed parts before i brought in my van. The repair was done quickly and efficiently. The shop & waiting room are clean, as is the restroom. I have always spoken to Lee when arriving to get my van worked on. He’s a wonderful asset to this shop. Always greets you with a smile, & doesn’t talk down to you when explaining what is needed. More important he listens to you when you tell him what you believe you need. Make sure you walk through their ‘car museum’ there are some really cool things to look at in there! So whether you have a repair needing to be fixed, routine maintenance, body work or if you need help restoring an antique car or truck, Lee and everyone else there will take great care of your car/truck/ or van.

Dec 06, 2022

Pugh's Automotive performed excellent diagnostic / repairs on our 1957 Fairlane. Highly recommend their service to any old car enthusiast & owners. Their manager, Mr. Lee is so thoughtful & keeps updated progress towards completion. Rates are very affordable compared to many of today's standards. Patrick- JAX. Fl.

Dec 06, 2022

They are very fair with their prices. They do exceptional work. They go above and beyond for their customers. Keep up the awesome work guys!

Dec 06, 2022

This place is awesome! Best repair shop in Jax! Lee is the man!!

Dec 06, 2022

Worst experience ever would never recommend them for any service charge me 130.00 dollarsfor doing nothing!!

Dec 06, 2021

Best auto shop in town. Great mechanic's, super knowledgeable.

Dec 06, 2021

By far the best mechanic I’ve been to. They’re very respectful and are always more than willing to work with you no matter the job. I highly recommend them to anyone looking for a long term mechanic shop. They already know they have a customer for life(or as long as we live in Jacksonville!). I’ve never dealt with any of the typical mechanic shop bullsh!t you expect. In fact I’ve been pleasantly surprised by how well they conduct their customer service. 10/10!

Dec 06, 2021

Great place and great mechanics i love these guys , if u have an older model car they know there stuff . They have taken great care of my cars . If you have a newer car they can fix that also I highly recommend them

Dec 06, 2021

I had my transmission rebuilt in May 2018 for$2500 and 30000 miles later I'm having to have it done again. I had my vehicle back in 23 hours so IDK other than they're not doing it again!

Dec 06, 2021

If you have car problems go to Pughes these guys know what they are doing. It's a successful business so they aren't out to get you if you are like myself a car dummy. They care about their customers!

Dec 06, 2021

Lee and his guys do a fantastic job. They are very professional and offer great customer service. I reccomend them to anyone needing automotive service.

Dec 06, 2020

Always there when I need them. Good guys and helpful.

Dec 06, 2020

Did my transmission for what I was quoted. No hidden fees at all. Highly recommend. And the price was cheaper than most ball park quotes I received from other companies.

Dec 06, 2020

Excellent service helped out in the worst situation thanks Lee.

Dec 06, 2020

Fantastic shop! Very knowledgeable and quotes are dead on. Very friendly staff and Lee has always been a pleasure to work with. I always bring my son because they have a lot of amazing vehicles on display as well as a personal collection you can view. My son loves coming and looking at the cars. Highly recommend this shop. Have done all my vehicle work for the last 5 years. They have worked on my Mini Cooper S, My S2000, as well as my FJ cruiser 4x4.

Dec 06, 2019

After about a year of experience, I can say these guys are awesome. Lee is a straightshooter and always tells me what he recommends fixing and what's not worth it. We have a 2002 Jeep Liberty (150k), a 2011 Accord (125k) and a 2012 F150 (220k). Pugh's keeps them running like tops. They have solved issues other mechanics couldn't and their prices are very fair. Highly recommend; A++++

Dec 06, 2019

My Dodge Ram had a really strange starting problem. It was very difficult to troubleshoot and I was freaking out a little bit. But Lee, Johnny and the rest of the crew at Pugh’s kept at it and they figured it out. I appreciate their diligence, patience and the fact that they understood how important it was for me (as a working person) to have a vehicle I can trust. These dudes are great!

Dec 06, 2019

This place is awesome! Myself and my husband are from Philly we came to Jacksonville to visit on our way back to philly our spark plugs went bad. My husband is a mechanic and he fixed three out of the four but the last one was stuck. With open arms and genuine mind sets these guys with no hesitation literally helped out. WITHOUT CHARGE! I was quoted between $200 and $300 at 4 different places. They really are amazing people, please stop by and see them! Any issues problems let them help you! WE MADE SURE WE TOOK CARE OF THEM but the owner refused to take it. COME BY AND SEE THEM NOW! HIGHLY RECOMMENDED! Be a blessing And be blessed