Quality Body & Fender

Oct 09, 2024

I was fortunate to find this place. I’m on my second car job with them. This place raises the bar with the quality of work and service. They’re thorough, over communicative and speedy. As a woman I’m always nervous about dealing with cars and finding this place and working with their Manager, Angel has given be the peace of mind and the transparency I need with the investment I’m putting towards fixing my car. I highly recommend this place, you won’t regret it.

Sep 09, 2024

I was visiting family and my car got some damage on the highway on the way over. I quickly needed my car repaired so I would be able to return home as close to my original return time as possible. Alex helped me out and made sure I got my car back as quickly as they possibly could make it happen. Everything looked great when I picked it up and I’m really pleased that I didn’t have to have my return home delayed too long. I would definitely recommend this body shop

Jun 09, 2024

For the second time these folks have proven to be amazing at what they do and more desirable than dealing with my Honda dealership service staff. I will most definitely keep this company in mind for future needs and recommend them to my friends and family.

May 09, 2024

My insurance sent me here, and I am so happy they did! Everyone at Quality Body and Fender is warm, friendly, and so knowledgeable. The waiting room was comfortable, they treated my car with care, and finished the repairs earlier than expected! 10/10 experience.

May 09, 2024

They are very professional, super kind, accommodating and offer good pricing. They replaced my bumper quickly and it looked great. You don’t have to do more research just go and experience for yourself.

May 09, 2024

They let me take my time to decide what to do with my vehicle. There was no pressure- very knowledgeable staff. My vehicle was done ahead of schedule and Enterprise Rent A Car down the street was VERY convenient. I would highly recommend.

Feb 09, 2024

I would highly recommend this auto shop for repairs/replacements. Alex had great communication, and kept me in the loop for the entire process. I would 1000% go back.

Jan 09, 2024

Geico sent me here after I was rear-ended, and these guys did an amazing job on my van. They even fixed the front fender, which had come loose before the accident, free of charge! Great customer service, too.

Nov 09, 2023

Dropped my SUV off for repairs. Will update when it's done. So far so good, no wait or hassle and they were prompt and timely with my intake appointment.

Nov 09, 2023

Excellent quality work and the price was exactly as quoted although the work took one extra day. Very satisfied though

Nov 09, 2023

Highly recommend this body shop. Response rate was always very quick and the quality of the repairs was excellent!

Nov 09, 2023

I had my older vehicle stolen (twice) and the second time they got into an accident damaging the front bumper/grill/headlights and graffiti'd the car. I was referred to them by my local dealer and while the work was satisfactory (so far), I did get some miscommunication. During the estimate I mentioned the graffiti on the front bumper and they replied they'd replace the bumper. When I brought it in an later for my appointment I reminded about the graffiti and the new person I spoke to said they'd replace the front bumper, but I mentioned the rear graffiti and she said she'd mention it to them. When I got the vehicle back the graffiti was still present and when I asked about it the (original guy) talked about how expensive it would have been to replace and/or repaint the bumper (when they said they'd be giving me a new one in the first place, and all I asked was if they could scrub off the graffiti). I then asked about the rear graffiti I mentioned to his other employee that she said she'd bring up, and was provided an unintelligible dismissal. Typical mechanic I suppose.

Nov 09, 2023

I went there to fix my car , before you start a conversation they tell you to pay a $100 for an estimate. The customer service is not much.

Nov 09, 2023

My toyota tacoma got banged up on a trip to tahoe. Yan and the team at Quality Body and Fender took great care of me and my truck. They gave us all the information we needed to decide whether to make an insurance claim and coordinated seamlessly with our insurance once we decided to go that route. The repairs were done perfectly and I am happy to put that experience behind me. I highly recommend Quality Body & Fender if you find yourself needing auto body repairs.

Nov 09, 2023

The Berkeley Honda dealer recommended this spot to me. Highly professional, reasonable prices, and well-communicated timelines.

Nov 09, 2023

The repair they did to my car was very good and the delivery time was as agreed, the staff was very attentive.

Nov 09, 2023

This shop has the worst customer service I ever encountered. They are so disorganized. I’m discriminated because she of my color.

Nov 09, 2023

The quality of their work is great, but giving 2 stars because of their very unprofessional staff and slow turnaround time. Ally was extremely rude and condescending when I was asking about the process to order a part for my car. How am I supposed to know that leaving my car at the shop vs taking my car home would be a different process with insurance? This was never explained to me, and when I asked for clarification on why the part was delayed, she scoffed at me. She then told me that the repairs would take anywhere from 3-5 business days, even when my estimate said 2 business days of labor. What? After taking my car to another shop, I had it fixed in under 2 days and with much better customer service. Take your business elsewhere.

Nov 09, 2022

Don’t be fooled by the location. This is a very good auto body shop.

Nov 09, 2022

Found out when they repair my car they cut the wire for the heating element to my rear window and disconnected the terminal so I got the car back and don’t have the wire or the connectors for the rear wind shield. Also they removed the emblem and never put it back. What is this place running?

Nov 09, 2022

Great professional work performed here. From the initial quote to the perfect body work and matching paint jobs. A bit pricey, but worth every penny. If you want your vehicle repaired properly go with Quality!

Nov 09, 2022

I just dropped the vehicle for a 2th time to have same W.

Nov 09, 2022

I took my SUV in for repairs after it was hit. They repaired all of the damages and a few other areas on the truck. It looks so nice and I’m definitely going to use them in the future for all repairs . Thank you all for your professional and caring attitudes.

Nov 09, 2022

Seems like a very professional place guaranteed for life by Honda but I cannot say I find them useful for the small damage to my new car. For a small deep scratch they want to take apart the whole side and "do surgery" on my brand new car. I do not want this. It just seems too much to do for a small damage. And too Expensive.

Nov 09, 2022

The quality of the work in my vehicle repair was excellent! Car looked brand new on pick-up! Was convinient also since the Enterprise rental I was provided, I can drop off at the shop so was able to avoid taking Uber or something to them after. Only issue I have is the area is very sketchy and full of homeless encampments

Nov 09, 2021

Jose is the man! he made the whole process as simple as possible. will definitely be my go to for quality body work.

Nov 09, 2021

Around 2018 service was very professional Employees very patient rep thoroughly explained process Estimate was quick and detailed. Service was quick and better than expected for the bumper during that time. I have different vehicle now and another issue 2021; im going back again. I highly recommend Quality Body & Fender!

Nov 09, 2021

Fixed my car through Geico. Perfect experience from start to end; really appreciated the level of communication and how seriously they seem to be taking COVID precautions.

Nov 09, 2021

I was suspicious and not thrilled about leaving my car in this neighborhood but they did great work and did it quickly. My insurance opted to replace the hood with an aftermarket one so the panel gap isn't perfect but that's not their fault. The paint job is actually better than the one my car had from the factory.

Nov 09, 2021

My car got hit. They gave me an estimate and kept me informed about any changes. Alejandro was really helpful. They gave me a ride to work while they worked on my car.

Nov 09, 2021

Rude experience over the phone , was rushed off the phone when asking general questions. Felt discriminated honestly.

Nov 09, 2020

Car Broken in - Epicenter of Homeless Encampment Had a minor accident in my own garage, came in for an estimate last month. Just before I arrived, I had to drive through a half mile long of homeless encampment.  And you probably do not want to walk there. When I arrived, they were extremely busy and their lot was full. I parked my car a half block away, waited almost 30 minutes in their office. They moved a few cars outside so I can pull in. When I went back to my car, my car was broken into. So I had to go to an auto glass shop to have the window replaced first. I ended up bringing my car to another body shop in a safer area in Berkeley To be fair, they might as well provide very good body works. But I will never know. I am all for supporting local businesses, but they are already REALLY REALLY busy! They should not being leaving customers' cars outside on the street. The rating is purely for my experience during my 30-minute visit there.

Nov 09, 2020

They did a great job on my car.

Nov 09, 2020

They did a really good job on repair and the paint match perfectly

Nov 09, 2020

Wack, name of the business is quality body and fender, couldn’t fix the body work or cut my fender. Lazy insurance shop, hate these types of places.