Quality Plus Automotive Service, Inc.

Dec 05, 2024

Excellent job, professional service.

Dec 05, 2024

We have been taking our vehicles to Quality for years and they always provide excellent service.

Nov 30, 2024

Their customer service was outstanding. All staffs were friendly and listened to my concerns and addressed all questions to my satisfaction.

Nov 30, 2024

Work was completed on time and was very satisfactory. These great folks to deal with.

Nov 23, 2024

Quality Plus is the best automotive maintenance and repair business in the area, in my opinion. They are respectful, honest, fair, and reasonable on their pricing. Recently, I had noticed an oil leak on my truck when washing it. I had taken it to a major chain maintenance shop and they suspected that it. was my rear main seal (😬😬😬), but would not quote or do the work because an "engine shop had to do it." Immediately, I called another shop who did that type of work, and they quoted an astronomical amount of money. I remembered that several years ago, my mother had taken my first car to Quality Plus for some repairs and they did an awesome job. I decided to reach out to them to inquire about the repair. They not only quoted a much better price, but were prompt in their response. They did a great job on my truck in a short amount of time! I then took it back for some additional repairs, in which there was a mixup in the communication on some of the work needing to be done. They were forthright and honest, communicative, and in addition to this, gave me a loaner car. When I picked up my truck, it is driving better than ever. I have already referred them to all of my friends, and personally, I will be using them for my auto service needs going forward. Thanks to Raymond and Chris for making my experience great!

Nov 16, 2024

Our 18 yr old son moved to Raleigh for work and school. He took his car here because his brakes were bad. They charged him 2,700.00$ for brakes, rotors and calipers on a regular car. They completely took advantage of this kid with family far out of state who had no option but to help him. Not only will I be filing a full complaint of price gouging to the authorities but will make sure my review is posted in as many places as possible. Unconscionable

Nov 07, 2024

Excellent service

Nov 07, 2024

I came there high af and let me tell you. That cookie is worth the wait while getting your car fixed. I fuked that cookie up lmao. Thanks guys

Nov 07, 2024

I have been very pleased with the professional and timely service from Quality Plus !

Nov 07, 2024

Always a pleasure having my car serviced with you! Professional, clean, efficient and the great cookies !

Nov 07, 2024

Good service in a timely fashion.

Nov 07, 2024

I recommend this place of business for Honda lovers like me.. Quality automotive has a great team. They keep my 2007 Honda running. Thank you! 🥰

Nov 07, 2024

I was very pleased with the service that I received for my car. By going early I did not have to wait a long time. Thank You for your time. Please do not post my picture online.

Nov 07, 2024

Thank you to all1 the people at Quality Plus. I needed a lot of help and you did a great job of prioritizing tasks and gettimg the work done. Great communication, great organization and every one was very friendly and welcoming.

Nov 07, 2024

Took my truck in to get a few things looked at and replaced. They went though priced everything out and I approved all the work. While servicing my rear differential they found that it needed to be replaced. Ordered in 2 replacement rear ends that were in worse shape than mine. They recommended me to a shop that could help get it rebuilt or replaced. After the rear end was finished I took my truck back to finish all the work that was originally left. Come to find out they never sent the parts back and had them there waiting for me. Everyone here is the most honest, compassionate, upfront people I have delt with in a long time. Any work I need will be done here. They keep you informed and will call and ask if if they run into an issue. Will diffently send anyone I know to them.

Nov 07, 2024

Very friendly customer service. Thanks Raymond for your awesome customer service. I really appreciate it. W. F. - Oct 2024 Raleigh NC

Nov 07, 2024

Went there for new brake pads and rotors. The service was fast, the staff was great, and the price was reasonable. I highly recommend.

Oct 07, 2024

Been going to QP since 1996.

Oct 07, 2024

Customer service was excellent. I took my daughter's SUV over to the shop in Raleigh. Raymond, my service advisor was very patient explaining the things that was needed for the SUV and assured me that everything would be taken care of and in a timely manner as promised. I will be going back for my other cars needs. Job well done to the whole staff...

Oct 07, 2024

Great customer service! Discount price and great job for my 2019 pick up truck F150 maintenance. Appreciate Quality Plus Automotive Service.

Oct 07, 2024

Have used them for several years, seem to be honest, competent mechanics. I would recommend them

Oct 07, 2024

Honest mechanics that do quality work. I was treated with respect and provided full transparency. They even saved me money by informing me one fix was still under warranty and could be performed for free at a dealership. Would strongly recommend to anyone.

Oct 07, 2024

So very thankful for affordable service and caring customer service! Sad Brad wasnt there, but Raymond and Matt continue to Service with honesty and care. Thank ypu for making sure I made my Staff meeting on time by providing a ride! #teacherslifenotime

Oct 07, 2024

The experience with Quality Plus in Raleigh NC , Absolutely great!! I worked with a gentleman named Chris!! Very professional, didn't feel as though I was being taken advantage of, because I'm a woman 😉 They make you feel like family!! I have and will continue to go there for all my Vehicle needs and I recommend them to all people, I come in contact with Sincere Thanks G Crudup

Oct 07, 2024

They were very professional and efficient want to check everything out make sure you don't need to spend more money went for an oil change they found $1809 worth of more things to work on

Oct 07, 2024

Very polite and friendly. Organized. On time. Informative. Car ready on time. And on the steering wheel a chocolate cookie!

Sep 07, 2024

Front and rear brakes and rotors done the same day. Not the easiest parts to get for my car.

Sep 07, 2024

Great service! Went on my first visit a few days ago for an oil change by making the appointment online, all went well and great Labor Day price! I'll be returning for future maintenance!

Sep 07, 2024

Great service. Car runs excellent now.

Sep 07, 2024

Honest and helpful. I will continue to come here for my vehicle servicing. Chris, who was helping me was also very kind and knowledgeable.

Sep 07, 2024

It was ok.... I was shocked by the amount of time it would have taken me to get my car, although I made the appt one week earlier and dropped my cat off overnight do that it was there when QP opened. I was also surprised to see new faces who did not genuinely offer the same courtesy and service as I am a custom to receiving. I've been a customer of QP for along time but I am considering going elsewhere

Sep 07, 2024

Staff is always great. Been a customer for over 20 years

Sep 07, 2024

This repair shop did an outstanding job resolving the issues I was experiencing with my vehicle!!! They did a great job explaining repairs I needed to resolve my vehicle issues. In addition, I was routinely updated on the status of my vehicle. I was very impressed that my car was treated as if it was very own.

Sep 07, 2024

Very honest ,very polite best place to take a car to be fixed,good prices. I will miss Roger and Brad. They were very honest down to earth and never pushed a customer to what is unnecessary. That is a disappearing quality in business