Quality Value Automotive Repair

Nov 29, 2024

Extremely Disappointing Experience – Zero Stars I’m beyond frustrated with the service I received at this auto shop. I dropped my car off for strut work, and after paying over $1,000 for the repair and $110 for an alignment, the car came back with more issues than when I dropped it off. The mechanics had my car for two days and, when I picked it up, I noticed several new problems. I immediately called, and they told me to bring it back. I did, and then they said they didn’t have time to fix it, asking me to return the next day. So, I brought it back again, and after they checked it, they admitted that the initial work wasn’t done properly and that I’d need to bring it back the following week for a full-day repair. At this point, I had no choice but to agree. When I came back to pick it up, they told me they wouldn’t do the alignment (which I paid for separately) because they had already "done it once." When I asked for a refund for the alignment charge, they flat-out refused, saying it wasn’t their policy to return money. To top it all off, after all this hassle, I can’t even tell if the car drives any differently. There’s been no noticeable improvement. Honestly, this shop doesn’t even deserve one star. The service was subpar, the customer service was appalling, and they didn’t stand by their work. I wouldn’t trust them with my car again, and I’ll be taking my business elsewhere. Do yourself a favor and avoid this place!

Nov 06, 2024

Good work, fair price, fast service

Oct 06, 2024

10/10 best shop, got a corvette and pontiac g8 exausts done here, very impressed with the results! Will definitely be coming here for all my auto needs

Oct 06, 2024

Horrible customer service

Sep 06, 2024

DO NOT RECOMMEND THIS SHOP, they will try to rip you off any chance they get and charge for unnecessary work that doesn’t need to be done. I had an oil leak and told me me I needed a new turbo, feed pipe and gasket ( mind you I had just gotten a new turbo ,before I came to get it looked at) and were trying to charge me 1,200$! So I found a more reliable and put together shop and they explained that it was just a loose gasket and tightened it free of charge, and now my car is doing just fine.This shop is a sham don’t recommend if you value your time and money.

Aug 06, 2024

I dont if the owner or employee there i had conversation on the phone to day! one of my coworker he dropped my 2010 Ford f250 on Friday and at that day talked to a person called i guess Ramil or something that guy he told me he will check on saturday morning and he will call me the whole story how cost and etc, so he didnt call on saturday and I called to day I intruduced my self and I asked how much would be the total cost ? he refused to tell me the price we already told your guy how much and i have been trying to tell him the guy who dropped the truck he just a driver I am the owner and he hung up on me , I called back screaming like a maniac ,like a mental person and I am sure he is mental, we both were lucky I wasnt there, anyways, someone told me before i send the truck not to deal with this jerk, warning you before you go there think twice , not a profesional bussines practice

Aug 06, 2024

I met the owner he was great he did my brakes very fast and professional great prices highly recommend him

Aug 06, 2024

There should be an option for a 10 star review. This shop went above and beyond meeting, all expectations and then some. I needed AC work done and couldn’t find a shop that could give me a straight answer until my buddy recommended quality value automotive. I left it With them when I went on a planned 3 Week trip and they had no problems with that. By the time I got back, they fixed the AC and pointed out other things that needed to be fixed as well. I didn’t have the money to get the additional items replaced but I appreciated the extra effort. A couple days later my rear brakes went out and I was able to bring it in and have them repaired for a reasonable cost in the same day.Whoever says all mechanics are crooks Is wrong because this shop has some of the most honest hard-working mechanics in Tampa that aren’t out for all of your money! If you have problems with your car or just need general maintenance, I highly recommend taking it to Tim and his professionals at quality value automotive

Jul 06, 2024

Good technicians, good prices

Jul 06, 2024

Great people to do business with!!!

Jul 06, 2024

Great place for a quick, usually economical fix to vehicle issues! In my family's experience, they always try their best to keep the cost low and the service turnaround time quick. Friendly staff. Parking can be tight at the entrance off of Fowler, but if you go around the back, it's more roomy!

Jul 06, 2024

Had a knock sensor issue, very common on Toyota/Lexus of early 2000s not only did they fix that, at a decent price, but also fix another common issue that was along the way with a coolant leak cleaned it up to prevent my new sensor failing…. This will be my new primary shop!!!

Jul 06, 2024

This is a quality place. I've had some good work done with them and I trust them to do good work on my car when its outside of my capabilities. The owner is a very great and knowledgeable guy, very kind and conversational. Giovanni was great to work with, he communicated well with me over the phone. After I had work done to my car I was a bit confused as to what had been done but come to find it was just a communication issue. Again this place is great and I'll keep coming here when I need something more advanced than a fluid change or simple replacements. My ONLY gripe, the only one, is that they can be so busy that they can be optimistic about when your vehicle will be done, they have great prices but I would advise anyone to spare a whole day just in case. I've been here a handful of times and would be told "We'll call you in x hours" only to be told that it hasnt been started on when I call them after x hours for an update. Again, great staff, great prices, quality work, its in the name, but to customers, double the time they tell you, and to the shop, please be a bit more transparent with expectations, Outside of that, I love this shop and the people in it.

May 06, 2024

I brought my car here because I had an overheating issue with my car. I clearly told them 4 times "I won't have the money to pay the $250 deductible that is required by car shield until I get my tax refund or my SSI check on May 1, 2024. The guy at the front desk told me don't worry I will see what I can do and the diagnostic test is free. However, their charged me $148.00 for the diagnoses. I never was given an written e repair work. They went ahead and diestimate on the repairs nor did I give written consent to do the work. They went ahead and did the work without my permission consent first. They submitted a repar bill to American car shield for $2200 and they authorized the work minus $148 for the diagnostic test and the $250 deductible which came to $1850.00. Then they wanted their payment without my signature on the invoice. They lied to American car shield that out of pocket expenses was paid in full and payment was issued. When I was told the car was ready for pickup I return my rental car to Enterprise and picked my vehicle. When I went into my glove department to get a pack of cigarettes out, I noticed the electronic title to my car was missing and the registration to my tag. I immediately called this repair shop the next morning but they was closed and left a voice mail asking about the electronic title and registration card was because I never gave them permission to remove those items from my car. Florida law clearly states repair shops must give a written estimate and my signature to have them complete the work. They violated state law and clearly shows what kind of repair shop they are really like. Milking up the repair bill, performing work that wasn't in a written estimate, and doing unauthorized work to my vehicle without my written consent. So people should get a written estimate and have your signature on it before any repair work is performed. The florida law is clearly stated and all repair shops are required by law. Plus the consumer doesn't have to pay the repair shop for unauthorized repairs.

May 06, 2024

I just wanted to give a shout out to my favorite car repair center for always going above and beyond. I have been a student in Tampa and Tim has made my life so much easier. He has dealt with calls from my parents, kept my car in tip top shape and kept me going all through my journey. I had to make 1 final visit before I head back home and he made sure that I will be able to get this old clunker home safely. Thanks so much for helping me all these years and keeping me going. Going to miss ya'll!

Apr 06, 2024

Honest quality workmanship. Fair prices

Apr 06, 2024

I absolutely love this shop. I have an extremely used car so I’ve been in quite often for repairs. Tim, the owner, and the other man that works at the desk are so nice, and as a woman, they make me feel extremely comfortable. They make sure to explain every issue and break down the pricing, and they try to minimize cost whenever possible. I recommend this place to all of my friends!

Mar 06, 2024

Great friendly shop got me right in with no appointment and was really knowledgeable. I definitely would recommend any family/friends Thanks 🙏

Feb 06, 2024

Best shop near USF. Honest, Quality work, and fair price.

Feb 06, 2024

Hoy día 3 de febrero del 2024 exactamente a las 11.30 am de la mañana.. vine a preguntar algo para mi vehículo me estacione en la parte de atrás y me respondieron groseramente me votaron del área porque para ellos estacione mal y solo iva a preguntar no tardaba 1 minuto preguntando. Era mejor que me dijeran con buena educación que si podía estacionarme en otro lado en vez de eso empezaron a gritarme.. y ni siquiera me dejaron hacer la pregunta y me cerraron el proton.. si así tratan a los nuevos clientes entonces su trabajo debe ser malo y pueden tener problema así que no lo recomiendo y es primera vez q venia

Feb 06, 2024

The best most respectful honest mechanic shop I've ever been to mind you that my husband was a mechanic I have taken two of my vehicles there and I'm extremely happy with the service I was giving thank you Quality Value Automotive Repair 😀

Feb 06, 2024

The owner Tim is nice and friendly, and his prices are reasonable. The service is great and they do a wonderful job on their mechanic work.

Jan 06, 2024

He’s good guy has more patience and explains in detail about issues with your car. They don’t do tyres.

Dec 06, 2023

Buenos

Dec 06, 2023

Can't be beat. Best service and prices.

Dec 06, 2023

Great job, great communication, friendly staff. Work was done in a timely manner. My car is better now

Dec 06, 2023

Great service and affordable prices. I saved $400.00 in comparison to Honda service mechanics. The owner is friendly and knowledgeable.

Dec 06, 2023

HERES YOUR SIGN!!!!! I took my car to this location for repairs... my car was left outside with the windows down during the rain, my hood was damaged AND I have parts along with screws loose in my car! I attempted to speak to the manager and was treated as if I didn't know what I was talking about. They took it upon themselves to take apart the bottom of the dash to check the AC blower... then never put the cover back on... THEY WERE NEVER ASKED NOR DID THEY ASK TO CHECK THAT! I reached out to the owner via text as well as left messages for a return call. WITH NO RESPONSE. After seeing other reviews I definitely should have read them before going. I spent $930 between 2 visits AND I STILL HAVE TO GET SOMEONE TO PUT THE PIECES THEY LEFT ON MY SEAT BACK IN!

Dec 06, 2023

I have been a loyal customer of this shop for a while now, and despite the initial impression, the service is outstanding! The person at the front desk may seem a bit brusque, but their expertise and dedication shine through. They provide a thorough and free investigation of car issues and offer honest solutions. Plus, their prices are unbeatable without compromising quality. I wouldn't trust anyone else with my car – they are the best in town!

Dec 06, 2023

I love getting my oil changes here. I’ve been getting my oil changes done here since I moved to Tampa.

Dec 06, 2023

I’m not the kind of person to leave reviews, but I’m taking my time to talk about how I DO NOT recommend this place for the lack of professionalism and honesty. I left my car at the shop on Tuesday for them to inspect ot, they promised me to call me at the same day with updates, didn’t get a call tuesday, didn’t get a call wednesday, so I decided to call them on Thursday, I was told they were waiting on a piece they didn’t have so it was ordered, and the I was promised a call on Friday for updates at the latest on monday, NO CALLS at all, I called today just out of curiosity and my car was ready, I went to pick it up, the service was done but the car has parts on the floor I don’t even know where it goes, there’s oil stains all over my doors and myon the leather seat as well and I was doing some research as well with other shops and they were al cheaper than this shop, anyways the service was done but I’m not bringing my car back to this shop, I rather drive a little bit further and get a better service for a better price.

Dec 06, 2023

Raffey thank you for your service on my brakes and rotors! Great price for everything that was done!! And the timeframe raffey gave me was accurate!!! Go to raffey