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QualTech Automotive

5

4

3

2

1

4.9
(1,049 reviews)
Review highlights

"… time I spent there was what estimated. Prices fair and less expensive than going to dealership. Easy to book appointment and wait room and restroom was neat and clean."

"GREAT service, excellent quality, came in under quoted price."

"Extremely helpful, friendly staff, reasonable prices, fast service."


Overview

Categories

Auto repair shop, Brake shop, Mechanic

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

Closed

Friday

Closed

Saturday

Closed


Description

QualTech Automotive was founded in 2010 with a vision of a better service experience. We are family owned and we understand how unexpected and stressful car repairs can be. At QualTech Automotive we accurately diagnose your car and get you back on the road as quickly as possible. Our team strives to make your visit painless. We work hard to create an exceptional customer experience that far exceeds just fixing a broken car.


Reviews

Nov 23, 2024

Had a reoccurring issue with my car and they honored the warranty and fixed it at no charge. Always a good experience here!


Nov 22, 2024

We've been doing business with QualTech for many, many years. Wouldn't think of changing. They've always been trustworthy, thorough and have delivered excellent customer service.


Nov 20, 2024

These guys do great work. They keep you informed and their customer service is top tier.


Nov 20, 2024

We recently moved here from another part of Austin and, following reviews, found QualTech. Amazing. Hope all our transitions go this well. Bravo! Update: FIVE years and still support QualTech. Would have driven from Westlake had I known them for the last 30 years.


Nov 13, 2024

Qualtech is absolutely amazing!!! Robert helped me last time with 3 cars. One of which they didn't make anymore. He spent so much time trying to find a solution and he did. Very personal, honest, and they are always smiling when you walk thru the door. Thank you to everyone who works here. We have been going here for years and will continue.


Nov 13, 2024

This is where I take all my families vehicles. I feel that I get a truthful and accurate diagnosis and a reasonable priced repair.


Nov 13, 2024

* Unfortunately, I'm lowering my review to 1 star. After receiving the below diagnosis from QualTech, I purchased the two hoses that the diagnostic report stated that were at fault. Today, I began the repair on my vehicle. The hoses on my vehicle are not damaged. The fault is caused due to a broken connecting nozzle that is a different part and part number. The diagnosis was incorrect. QualTech was able to diagnose the issue with my S550 where Mercedes of Georgetown could not. Brandon - thanks for getting me into the shop so quickly and for the great communication.


Nov 13, 2024

Great work by an awesome crew of guys! Fast and reliable service.


Nov 13, 2024

I was referred to them and so glad I went with them. Very straightforward. Reputable experience and service. Wrapped up a major repair within two days.


Nov 13, 2024

QualTech did a great job of repairing my car and communicated the issue, cost and repair time frame very well. I also appreciate the shuttle service. Thank you, Brandon and team! 🚙⭐️


Nov 13, 2024

Quality work, prompt service, and outstanding follow-up! Qual Tech is the main reason I can keep my very old vehicle on the road.Thanks. R Halbert


Nov 13, 2024

Very helpfull staff and service. I will be back for all my car service needs.


Nov 06, 2024

Another great job by QualTech on 620. We bring all of our cars here, and have for years. QualTech - particularly Todd - is unfailingly helpful to us and does excellent work. I’ve recommended them to many people, and plan to continue doing so.


Nov 06, 2024

My car broke down and I had to get it towed to a shop ASAP. QualTech upon arrival had my truck diagnosed and back on the road in a hours time! I am not sure how often this happens to others but, there it happened to me. I am truly blessed to call them my mechanic shop. Thank you very much.


Nov 06, 2024

They put a fresh scratch on my car and charged me $100 to tell me nothing was wrong with it. I do think they profiled me as a woman with a somewhat nice car.


Nov 06, 2024

Tire Rotation with Oil Change is nice! Scheduled appointment is nice! Personable service from Todd! Got referred from friend who said they prevented him having to buy new car that was being recommended by other shop.


Oct 27, 2024

Car required a new sensor; was handled with professionalism , yet friendly staff with proficiency and superior communication ! So grateful for your expeditious service, Quality as the name suggests!! Thank you!


Oct 27, 2024

Fixed our Explorer pronto! These guys squeezed us in when we were in a pinch


Oct 27, 2024

Great service done on my Lexus! Fast! Todd and Adam were both super professional and just awesome. They walked me through on what is needs to be done. I am thankful that I have my car fixed Friday evening and have it over the weekend. Thank you, guys!


Oct 27, 2024

Great service. Talk to Robert when you get there he'll help you.


Oct 27, 2024

I can not say enough good things about QualTech and CHRISTIAN!!!! Was out of town and had two automobiles break down and he made this go so smoothly and worked with me the whole time. Highly recommend them.


Oct 27, 2024

I can't say enough great things about this Qualtech on 620. They are so nice and knowledgeable! They've gone above and beyond in helping with my moms car and I've always trusted them with my vehicle as well!


Oct 27, 2024

I had great service for many years.


Oct 27, 2024

I’ve never been disappointed by Qualtech. The service is prompt & courteous, and the pricing reasonable.


Oct 27, 2024

QualTech is the best!


Oct 27, 2024

The QualTech staff is always been professional and the services reasonably priced!


Oct 27, 2024

The best in Austin!! Extremely fast and easy process getting a repair complete on our SUV. We dropped off our SUV at 330p for repairs and was called by 930a the next morning that it was ready to go. Amazing! Will definitely be taking our vehicles to QualTech Automotive for all routine maintenance and any service needed! Also Robert was the best and great to work with!


Oct 27, 2024

They replaced the thermostat and did a system flush and dealt with Car Shield extended warranty company


Oct 27, 2024

This is our 4th car that we've taken to Qualtec. We keep using them because they have consistently advised us of the status of our cars without doing aggressive up-sales. They are courteous, professional, and neighborly friendly.


Sep 27, 2024

Came to ask for a quote for a coolant leak and the attendant asked me to leave my car for 2 days just to give me a quote. Bad experience.


Sep 27, 2024

Great service from Todd. Knowledge, efficient and good communication.


Sep 27, 2024

I took my car in for a transmission service and Robert took great care of me. He noticed some issues with my suspension and dealt with my extended warranty company. He got everything approved and made the process painless. He kept me updated, informed and even gave me a ride to my house. I’ll definitely be only using Qual Tech for all my future repairs! Thanks Robert!


Sep 27, 2024

I wouldn’t bring my car back here again. I made an appt for Monday morning the week prior and was told I would have it back by Tuesday if I brought it in Monday instead of mid week the week before which would be 48 hours instead of 24. It still took 48. I made the appt and explained in detail the appt was to check the suspension on the car. I was told there was a $87.50 diagnostic fee. I agreed. I said while the car was there I needed the O2 sensor repaired. They said fine. My daughter dropped the car off Monday morning and they called me later that morning to get the details again on the suspension and what they were looking at. I explained again and mentioned the O2 sensor again as well. Wednesday afternoon someone calls me and said they looked at the car and the O2 sensor needs repair. It was $420 which included a $175 diagnostic fee. I asked why the fee if I already had that piece diagnosed and asked for that repair. He said it’s standard to check themselves. No other conversations mentioned $175 fee!!!! I asked why $175 instead of the $87.50. He said the diagnostic fee changes by type of repair. I asked about the suspension. He said he had no idea they were checking suspension and he would call me back. About 10 mins later said the suspension was fine, no issues. I guess it’s that quick to check?!? I don’t feel sure it was thoroughly checked and that my son will be safe driving it. They basically took 2 days to diagnose what I told them was wrong and charged me $175 for that. And didn’t look into what the actual issue I needed diagnosed was at all. So hidden fees, no communication and wasted time and money. Unfortunate experience overall. I should have stuck with the dealer like I usually do. You pay more but you get thorough service done! Never again!!


Sep 27, 2024

QualTech 620 is always friendly, easy to work with and fair. Great communication on what your vehicle needs!


Sep 27, 2024

This group is top notch! I always take my cars to these folks. Professional, friendly and extremely competent. I have been using these guys for over 12 years for all of my automotive needs.


Sep 27, 2024

Very quick service, pleasant experience. Saved us money!