Qualy Tires Super 5 Auto Service Center

Oct 27, 2024

Great service! Shop is under new management and they are AMAZING! 🙂

Oct 27, 2024

I took my car for radiator issues. They were quick, had my jeep ready the next day at a very affordable price. Definitely reccomend.

Oct 27, 2024

New owners are great

Oct 27, 2024

Really nice staff. And really great service !!!

Sep 27, 2024

Great service and honest. Will keep coming back for all my car needs!

Sep 27, 2024

Great service! I recommend this auto shop for your car needs.

Sep 27, 2024

Left my 23 Raptor for a cold air intake and they did an amazing job, fast service.

Aug 27, 2024

First let me start off by saying, I always hesitate to leave a negative review knowing the damage it can do, but when it’s warranted then I have no choice. Secondly, this place came highly recommended which makes it even more disappointing. We took in a vehicle for an engine issue. We were told it was more than likely only something with a spark plug and we were looking at a $75 charge. We left it and received a call that the engine needed to be replaced and that a used one would cost $5500 or over $8000 for an overhaul. Price gouging at its finest. Mind you, the pricing is more than what the vehicle is even worth. We opted not to do this job and found it literally over $2k less with other shops. We went back to pick up the vehicle and to our surprise and major disappointment were now being charged $262.50 for the diagnosis, with no work being performed for repair and their justification being because they had to run tests, which were not approved by us at any stage or them evening telling us it would be charged separately. They didn’t offer a solution to this even when we voiced our displeasure they didn’t try to be fair. They basically said pay it or you don’t get your keys. Keep this in mind when choosing this shop. Shady and deceptive practices, price gouging and no attempt to rectify a solution. They billed it $125 an hour for 2.1 hours even though the call came after only one hour after drop off. Oh but they did “feel bad” and said they would do an oil change for free on another vehicle. I wouldn’t trust them to even change a spark plug after this experience. Will also be taking this a step further with the BBB of El Paso. We as customers do have various tools at our disposal when businesses attempt to unrightfully take advantage of a customer.

Aug 27, 2024

Great service!! Took my car in for check engine light and it was ready to go within a few hours. Will be going back again if I have any car troubles!

Aug 27, 2024

It’s always difficult to leave a great review for an auto shop as you usually go in with a problem you’re not looking forward to fixing, but I’ve been going to Super 5 for 3 months now. They’ve been assisting me in prioritizing what I need to fix with my mustang little by little and offering me financial assistance through SNAP. Everyone from the owner, to the mechanics, to the front desk lady are very attentive and always take their time to get to the root of the problem, make sure I understand what the problem is, and the best way to go about fixing it. I’m very happy with the service I have received here and I highly recommend this place to everyone, especially women who have very little understanding of mechanical work, like myself, and are looking for an honest professional place.

Aug 27, 2024

Really good place always helping and giving a really good actitude

Aug 27, 2024

They are very professional. Friendly and helpful they took my vehicle right away, and informed me right away with the problem on my vehicle that were explained to me very well. They fixed it rightaway and there pricing was great. Your service was greatly appreciated and will be going back for other services when needed.

Aug 27, 2024

Very friendly staff. Very professional. Honest business with reasonable pricing. Very prompt services. Never had a bad experience. Highly recommended. 👍🏽

Jul 27, 2024

Always my place of choice to service and repair my vehicles. Great place and amazing customer service. I would do 10 stars if I could.

Jul 27, 2024

I've taken my vehicle to to this shop for an a/c issue twice and it still not fixed. Every summer I have to deal with this inconvenience. Poor service!!!

Jul 27, 2024

The owner is a crook. Simple as that. This man will take advantage of you if he thinks you know nothing about cars. He made the mistake of thinking id be his next gullible victim well he was damn wrong! He will change his prices after the work is done raising it from the original price he said before the work. I hope this message finds you well and before the reply back from the shop says “you must have the wrong location” trust me I do not.

Jun 27, 2024

Got charged 169.99 for a rear tire sensor, 2 nails removed from same tire and a “diagnostic” to tell me the radiator is leaking which is preventing the ac from working. Didn’t have the courtesy to even check the other 3 tires as they were told to do. Low air warning is still on and all tires need air! The “owner” tried playing the I don’t speak English card when confronted about why the bill was so high. He spoke perfect English when he quoted me 774.99!!! to replace the radiator before all this happened on a 2008 car. We proceeded to speak Spanish but still decided to play dumb and just keep saying “labor”. I don’t recommend anybody even stopping here for something so simple. It took 4hrs!!!! For the 1 tire sensor and 2 nails with the fake diagnostic. Beyond disappointed with this place.

May 27, 2024

This review is long overdue. I have been going to Super 5 for years. They are an outstanding Auto Service Center with Excellent Customer Service. Females and the elderly are never taken advantage of and they always guarantee their work. Once I took my vehicle to the dealer and their estimate for Service was extremely expensive. Took the estimate to Mr Torres at Super 5 and the cost was less than half. For "Quality, Honesty and Service at a Fair Price" look no further than Super 5 Auto.

Nov 27, 2023

Boss is bad never go to this shop because overcharge

Nov 27, 2023

Friendly and good work done

Nov 27, 2023

Great guys. Had work done there a few times. Would definitely recommend them and certainly go back.

Nov 27, 2023

I was referred here by Masterlube to fix my AC. A 1 day repair turned into 8. The man running the shop has no clue how to work with vehicle insurance. The shop manager was aggressive the entire time. He was reviewed previously as being aggressive with females and that was ignored by the customer service POC stating "thats not somethingthey do there".. He refused to release my vehicle after the insurance approved the repair and the final order was received. This place is a perfect example on why you should just pay more money at the dealership. Don't used this business. He is the shop manager and expects his mechanics to process the insurance claims because he is incompetent. He leaves out of town and has no one handling day to day operations. Not worth the headache. He began knocking over items on his desk to try to intimidate me. When i asked him to call my insurance company, all of a sudden his English wasn't so good. If you are female and you want to use this place, take a male with you, maybe this man will behave like an adult. Reporting this to the BBB.

Nov 27, 2023

If you a woman don't go there please they change one tire on my audi for $234 I used to go there for both of my cars they over charge me for everything also my sensor light stay on when I bring the car back they damaged my back up camera by fixing the sensor.

Nov 27, 2023

Pues se me hicieron algo caro los precios

Nov 27, 2023

Quick diagnosis and responsive repairs

Nov 27, 2023

Save your money. These people are crooks. I took my car running for a simple radiator swap. Had to leave in a tow truck. And they tried to return the car with the spark plug covers off and the bolts missing. I had taken my cars to them for years but then they got pretty money hungry. It's a shame.

Nov 27, 2023

Specialized technicians for European and Asian vehicles, at a very affordable price, Domestics also serviced: half the price vs Dealership

Nov 27, 2023

Super 5 is very good and reliable place to bring your vehicle. Very respectful prices are not expensive good quality work. I would recommend it to anybody looking for a mechanic

Nov 27, 2023

Super ratas 🐀🐀🐀🐀🐀🐀🐀🐀

Nov 27, 2023

Trustworthy mechanic shop

Nov 27, 2023

Very friendly, professional, customer services. Worked with me through the process. Very honest. I found my mechanic for life. I would recommend to all.

Nov 27, 2023

We have been taking our vehicles to Super 5 for a few years now. They have worked on all of our cars, repairing anything from a water pump to a transmission. In every case, they have evaluated the needed repairs, given us an estimate, and on at least a couple of occasions, worked with us to find ways to reduce the cost of the repairs. They have warrantied their work, and have never charged us for evaluating and providing an estimate. I would and HAVE recommended them to others who need work on their vehicles.

Nov 27, 2022

Horrible Horrible Horrible. Avoid this place. My boyfriend took my car in to have the tire censor fixed and one of the fog lights replaced as I think it was electrical. He also asked if they could check the seatbelt sensor light and give us an estimate as to how much it would cost us to have it fixed. After 3 days of not hearing from them we called back and they told us they had already fixed everything and that it would be $495.00. When we asked why they had fixed the seatbelt problem without authorization, the man in the front got rude. He said we had to pay for labor as they had already done the work. When I asked for a discount since they had done the work without authorization, he said he would not charge me the tax and refused to talk to me because I wasn't the one who took the car in, even though it belongs to me and I was going to pay for it. apparently this is the way they-do business .Long story short...I will be calling the BBB.

Nov 27, 2022

I went to this business to hopefully find out what issues my car had. I was referred by a male friend who had assured me that he always takes his cars here and was never charged for an estimate in repairs. However when I went in for the same service I was charged $90 even though one of the staff members had confirmed prior that there would be no charge for just looking at what was wrong with the car. When I brought up why I was being charged the owner was very rude, dismissive and reacted aggressively to my complaints.(shoving chairs). After throwing the keys on the counter, he let me leave without charging me but I still felt discouraged to receive any kind of honest service as a female.

Nov 27, 2022

I would like to Thank Alfredo and his team for fixing our sons car. They did a great job and offer competitive pricing.

Nov 27, 2022

Watch out the owner tells you it's something else to try to jack up the price gave me a $635 for just a coolant leak fix. Took it somewhere else and got it fixed for $440 plus oil change brake job changed master cylinder and past the inspection so watch out don't use this shop