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Queen City Auto Repair

5

4

3

2

1

4.7
(190 reviews)
Review highlights

"Very thorough, professional, and priced affordably."

"I was very satisfied with the quality of service I received."

"And NO STAFF to alert customers who have appointments to reschedule?"


Overview

Categories

Auto repair shop

Website

N/A


Hours

Sunday

Closed

Monday

Closed

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Reviews

Nov 20, 2024

Fast, personable, and friendly. Will come again - Spencer B


Nov 20, 2024

I was able to bring my car in to replace the wheel bearing. They got me out the same day with the best price in town. I highly recommend them. 5 Stars


Sep 27, 2024

Definitely will be coming back for any future car problems, they finished my car faster than expected. They made it quick and easy!


Sep 27, 2024

Gloria at the front desk was great! I booked an appointment for my wife's car for an evaluation of the suspension, but through some miscommunication, she thought it was an Acura, not an Audi. When we arrived and discovered the issue, they don't work on European cars, she immediately called the shop next door, CLT Euroworks, and got us connected to them. She went above and beyond to help us out.


Sep 27, 2024

They are amazing I called yesterday brought my car in for a steering issue an they fixed it right away (eps light) I am very greatful I will definitely be bring my car in for any future issues thank you again QUEEN


Aug 27, 2024

Best repair shop I've found!! Great service and prices. Give Gloria a call, and she'll get your vehicle back on the streets... thanks for all your help!!


Aug 27, 2024

They are so kind and knowledgeable. Best auto shop around. They have serviced my car 3 times and I’ll continue going back. Thank you for everything!


May 27, 2024

Always receive excellent, fair, and quick service here!


Apr 27, 2024

Fast friendly and affordable!!! They’re definitely my new auto repair place here in Charlotte!!!


Apr 27, 2024

I had a knot in a tire and they got me in same day to get it swapped. They we’re so welcoming and friendly. Definitely come here to get your car serviced!


Apr 27, 2024

My daughter introduced me to this great buss Ms Gloria is kind caring I believe this is a very honest business to take and have your car check.


Apr 27, 2024

Very good place to service your car,,2 thumbs up 😎


Feb 27, 2024

Amazing service and so helpful in a time of need!


Feb 27, 2024

Very satisfied with my service, highly recommend. Professional and knowledgeable


Dec 27, 2023

My experience was great. I was new to Charlotte and needed car work found this place and it was really reasonable and fast..


Dec 27, 2023

So satisfied with my services, affordable prices. Took an older car there for maintenance, got it driving like a new car. My man Guy is very knowledgeable and professional with his work. Would definitely recommend this services 😊


Nov 27, 2023

Great service


Nov 27, 2023

Great service! Reasonable price.


Nov 27, 2023

Greattttt customer service! Very helpful since my intial call. I came in an got the diagnosis of whats wrong with my car and got it back the same day before work was over. Makes you feel like family, I will refer all of my friends and family to Queen City Auto Repair!! Thank you!!!!


Nov 27, 2023

Had issue with my suv battery terminals. Queen city auto repairs did a wonderful in understanding my concern and fixing the issue. Thank you so much for your service. You were very professional and kind.


Nov 27, 2023

I called the shop on a Monday at 8 and was told to bring my Toyota right over. They had all my information and the whole drop off process was so easy. My car was back in a week after repairs. It was washed and looking spiffy. The ladies at the front are wonderful Pam is super helpful and they explained everything to me. I would recommend this shop to anyone.


Nov 27, 2023

I will NEVER go to any other shop in Charlotte! They treated me like family and even repaired issues another shop created. I'm sending everyone to them. Period.


Nov 27, 2023

I’ve been a die hard fan of this establishment for a few years now. That was until today. I’m a teacher and it’s hard for me to get things done after work. I called Queen City Auto Repair on Wednesday 5/31 to ask how late can I come on Friday for an oil change and tire rotation. I explained I’m a teacher and I would be there at 4:00pm Friday 6/1. The gentleman responded “sounds good”. On Friday 6/1 I called Queen City Auto Repair at 2:30pm to ensure it could still come at 4:00pm Friday 6/1. The woman on the phone said that was fine. I arrived at 4:00pm Friday 6/1 and the woman I spoke to on the phone was at the front the desk. I recognized her voice. I was happy because I was sure she would remember. She acted so confused and stated it’s just too late in the day. I’ve come in 30 minutes before closing and one of the men understood I was a teacher trying my best to honor their time. He was nice enough to service me. That was the main reason I loved Queen City Auto Repair. Today left a horrible taste in my mouth. The woman behind the counter was so rude and not helpful at all.


Nov 27, 2023

Miss Gloria is always blunt and to the point BUT with Love and her son Barry will fix your car for a reasonable price.


Nov 27, 2023

My college daughter had an apt to get her AC repaired. She shows up on time - the place is closed. She calls and there is a message that someone is in the hospital. What?!!! Is there only ONE mechanic here? And NO STAFF to alert customers who have appointments to reschedule? I'm sorry there was a medical emergency of some sort, but this is rinky-dink service. The best ability is AVAILABILITY.


Nov 27, 2023

Phenomenal work fair and trustworthy. We do not take our vehicles anywhere else!


Nov 27, 2023

Queen City Auto worked on both of my vehicles. They have friendly service, great prices and are honest. A/C works amazingly and ball joints are going strong. Even when an emergency came up at the shop; communication was still open. I'll be returning.


Nov 27, 2023

Queen City auto repair gave quality service at a good price and had me on my way expeditiously. I found my new mechanic


Nov 27, 2023

Staff working hard to keep people rolling.


Nov 27, 2023

Thank you for the great job you did on my car.


Nov 27, 2023

They do excellent work and will walk you through the issues with your car as well as do everything possible to keep the cost down without sacrificing quality work


Nov 27, 2023

They have what u call work ethic . God bless you guys


Nov 27, 2023

We went to Queen City and I loved the atmosphere it was warm and very professional I can say a lot more but I will be sending all my family car this way


Nov 27, 2023

What a great place...last week, a dishonest mechanic tried to lie and charge me for repairs my car DID NOT NEED. Today the honest people at Queen City Auto Repair did a full diagnostic testing and told me NOTHING was needed on my car. It was a minor hiccup with my coolant, and my car is in great shape. Until today, I didn't think honest mechanics existed. I will not go anywhere else. If you want honesty and great rates, Queen City Auto is where you need to go!