Quick Lane at Gary Crossley Ford
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Review highlights
"They squeezed me in when no one else could and were reasonably priced. No complaints!"
"Great prices, short wait times, friendly staff!"
"I work for Ford Motor company, I will not be back to this place."
Overview
Categories
Oil change service, Brake shop, Mechanic
Directions
8050 N Church Rd
Kansas City, MO, 64158
Phone number
Call: (816) 662-6079Website
N/A
Appointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
6:30 AM - 5:00 PM
Description
Crossley Quick Lane Tire & Auto Center provides all the maintenance services your car or truck needs most. All our services are performed by factory-trained experts and on your schedule. You\'ll never need an appointment and you\'ll get service while you wait, even on evenings and weekends. Plus, we\'ll take care of any make or model, using quality parts from trusted brands like Motorcraft and name-brand tires from Goodyear, Continental Tire, Michelin and more.
Reviews (26)
Jan 07, 2025
I just had the oil and fuel filters changed this morning at the Crossley Quick Lane. While I didn't expect it to be cheap. $560 for an oil and filter change (when the filters and oil only cost around $200 and that's the only thing they did) that can be done in your driveway in less than an hour? This is telling me that hell will actually freeze over before they ever get my business again. What an absolute disgrace.
Nov 07, 2024
The service was great! Got in before my appointment time, and the items I needed done were completed quickly and too standard.
Mar 07, 2024
Good customer service.
Feb 07, 2024
Great atmosphere. It never takes that long. Said 1 1/2 hrs. Less than an hour. Great people all around. I always have a good experience.
Feb 07, 2024
In and out fairly quickly. Good job on my car.
Feb 07, 2024
My tires were low on air pressure. My husband attempted to air them up but in the cold only ended up removing air. One was down to 18 lbs. Quick lane filled up all tires to the required pressure and did it quickly and at no charge. Great experience- thanks!!
Feb 07, 2024
Overcharged $100 for a fuel filter. Once I questioned they took off $100. Check your invoices thoroughly. Don’t assume you’re never overcharged.
Feb 07, 2024
The service department does not follow testing protocols and will change parts that do not need to be changed then require that you pay for them. I'll never go back.
Feb 07, 2024
The staff at Quick Lane are amazing. We cannot thank them enough.
Feb 07, 2024
Very unsatisfied with the level of service or lack there of - whether major engine work or a simple state inspection- they have always fallen short - I will not be using their services
Feb 07, 2023
Did a good job on my daughters car.
Feb 07, 2023
Excellent quality, fast service!
Feb 07, 2023
Good service ain't quick and quick service ain't good. This was good service but not quick.
Feb 07, 2023
Great and friendly staff
Feb 07, 2023
Great prices, short wait times, friendly staff!
Feb 07, 2023
I usually go to Jiffy lube for my oil changes. I like how quickly they get you in and out and I've never had a problem with my service there. I tried Quicklane because I got $49 coupon. I used to use them but had some long waits in the past even with an appointment so I quit going. Since I had the coupon and thought I would save about $40 compared to Jiffy lube I figured I would give them another chance. I made an appointment, they got me checked in right away. They didn't try to sell me unnecessary stuff and it took an hour and 10 minutes, which I figured it would be about an hour. When I went to check out the total was $80 not $49. They said the coupon didn't cover labor. So all in all I will just go back to Jiffy Lube, it's not worth the wait to save $10.
Feb 07, 2023
Marcos is Da bomb 💣
Feb 07, 2023
My husband said it's good
Feb 07, 2022
Awesome service
Feb 07, 2022
Gary Crosley Ford always does a good job.
Feb 07, 2022
Great service and staff
Feb 07, 2022
Great service!
Feb 07, 2022
NEEDED A TIRE FIXED. STAFF WAS VERY FRIENDLY AND WORKED ME INTO SHOP BETWEEN APPOINTMENTS. THANK YOU
Feb 07, 2022
Even with a scheduled appointment had to wait 2 hrs to get done.
Feb 07, 2022
Have very little complaints to make have had my 2006 Escape serviced there many times very pleased took the wife's 2017 Escape out to have the interior filter replaced was quoted one price over the phone and charged a different price on the day of the service don't really like the shell game
Feb 07, 2022
I work night shift and have a hard time holding appointments during the day, wound up a little late for the appointment today and wanted to know if my appointment could be held by any chance. The woman told me on the phone if I got there in the next 10 minutes it would be so I got up and rushed over there. Got there a minute before that deadline and was told I would instead be waiting 3 hours to get in. I have the service package for oil changes and if this place can’t have the professionalism to not lie about that sort of thing I will no longer be going there even though I’ve went there for years