Quick Lane at Long-Lewis Ford Lincoln

Sep 06, 2024

Good, quick service. Good quality oil. Going there shortly. Hopefully they can fix my anti freeze leak. Chow!!

Apr 06, 2024

Experienced issues the last two visits when I taken a vehicle to them for routine maintenance (oil change & tire rotation). First visit with an issue was on my F150; Oil filter was improperly installed resulting of a loss of oil pressure and power while driving on I-20. This previous visit took my newly purchased vehicle for oil change & rotation; Sevice sheet had stated they checked tire pressure and stated all were at 39 psi. Come to find out left rear tire was at 65 psi. Feel free to take your vehicle here if you are comfortable with service being performed improperly or having a business tell you they performed a service when it is apparent they did not.

Jan 06, 2024

We purchased an F-250 from Paul Mayes and took delivery in December 2023. The pricing we were given was the exact price we paid with no processing fees or additional charges. We ordered the truck earlier in the year and Paul was upfront about delivery taking a few months from the order date. We were kept abreast of updates on the order status while the truck was being built and shipped. When the truck arrived at the dealership, Paul reviewed all the features and answered any questions we had and the managers wanted to make sure we were fully satisfied with the sales process (which we were). We would not hesitate to make an additional purchase in the future from Long-Lewis and also would recommend them for anyone looking to buy a Ford.

Dec 06, 2023

Went for an oil change ($101) on Saturday June 17. Somebody who serviced the car overfilled the coolant reservoir. Got home and parked....now I have toxic antifreeze all over my driveway. Took 4 hours to clean it up because of Long Lewis Quick Lane's carelessness. I hope no animals here die because of their negligence. Won't be going back. Too expensive & too carelessness. I doubt they will read this or do anything about it, I just want others to know what happened.

Dec 06, 2023

Terrible; we do business and spend money with this company, and they wouldn't give us the list and part number for a windshield. I would choose someone with better customer service.

Dec 06, 2023

Used to be fast and great service. Last 3 times I’ve gone there it’s a 21/2-3 hr wait for an oil change in the quick lane. Express oil change has been getting my business for a little more cost but out in 20mins…do better Long lewis!

Dec 06, 2022

I have always got my service done here because I have bought 4 of my new vehicles from this dealership however here recently, because of my loyalty to them, I have traveled now twice an a hour and a half to get serviced from these guys only to be turned away. I arrived at 445pm and was turned away because they said they didn’t have time to give me a oil change, they don’t close until 6 so I just refuse to waste my time on them anymore. Someone else can have my business.

Dec 06, 2022

Price of labor has doubled. Normally I pay in the $55-65 range for an oil change and tire rotation. Everyone knows inflation and the Russia/Ukraine war have the price of oil and shipping higher, yes. So, one might expect a slight increase in price. The cost of labor for a rotate and oil change went from $24 in 2021 to $49 today. I HIGHLY doubt this increase in labor cost is benefitting the mechanics employed here. This is price gouging at a time when they think customers won't notice due to inflation. The guy at the counter said the price of oil had gone up. Today a simple oil change and rotate tires was $105. They do good work here, thus the second star, but the owners are ripping off customers. I would recommend taking your business elsewhere.

Dec 06, 2022

Takes to long to get a oil change

Dec 06, 2021

They take forever and repeatedly leave the tire valve caps off. Of course it’s minor and not that big of a deal to buy new caps after each oil change, but it is super frustrating and worries me to think of other things that they are not doing properly and not paying attention too. Plus I have different tires on my car thanks to them not knowing the difference.

Dec 06, 2020

Pricey but great customer service

Dec 06, 2020

They were slow servicing the vehicle

Dec 06, 2019

Awesome service.

Dec 06, 2019

Great service!

Dec 06, 2019

Good

Dec 06, 2019

Good place for your service needs!

Dec 06, 2019

Great service; easy in and out

Dec 06, 2019

I have purchased my last two cars here.

Dec 06, 2019

On time as promised. Quick Lane does a great job.

Dec 06, 2019

Quick service. Reasonable price. Friendly employees.

Dec 06, 2019

Walk in oil change, tire rotation and 10 point inspection took less than 20 minutes

Dec 06, 2018

Great place

Dec 06, 2018

It's good.

Dec 06, 2018

Wait was a little long, but they were covered up this morning. Just glad to get my problem fixed.