Quick Lane at Tropical Ford

Apr 06, 2024

Arrive at 9am for just oil change, adviser not let me know exact waiting time! It not quick it slow line) It get done by 1pm I was late to my work! Management team need work on it to provide better service!

Feb 06, 2022

Arrived at 1:45 pm and couldn't get oil change done by 4pm. Left without oil change. They should remove the word "quick" from quick lane. Honestly do not understand why oil changes take so long.

Feb 06, 2022

Fast, Professional and Courteous Service.

Feb 06, 2022

I always go to Tropical Ford for service, I have 4 ford's at my house, I went for a quick lane oil change and was told it's a 4 hour wait, I took back my key and took the car to Valvoline , got excellent service and was in and out in 25 minutes

Feb 06, 2022

Quick Lane is a joke I got here 630 they open at 7am to be 1st in line so just a oil change I'm still sitting here at 8:05 I have no clue how much longer

Feb 06, 2022

Quick and friendly service. Prices for oil changes are very reasonable.

Feb 06, 2022

This place is a complete joke. Had my vehicle towed in yesterday at 1:00 pm. Fast forward 27 hours and they have yet to even look at it. Horrible service.

Feb 06, 2022

Thanks Brian. Paul Hoffman. You took care of my Ford focus. 2015. Transmission. With in 48 hours. Look forward to working with tropical Ford now and in the future. Again thank you all @ tropical Ford. For all your help. A Driver @ tropical Ford now. Sincerely. Paul Hoffman.

Feb 06, 2022

Went in for an oil change....friendly service, pretty quick...reasonable prices

Feb 06, 2021

Don't understand why it takes 1 1/2 hours to change oil. They're Ford a world class leader, maybe that's only in Trucks not service?

Feb 06, 2021

Good

Feb 06, 2021

I took my truck in to get the tires rotated. Quick and efficient.

Feb 06, 2021

terrible service

Feb 06, 2020

Came in for "The works". They provided coffee, donuts and service within an hour.

Feb 06, 2020

Excelente servicio y rapidez empleado calificado muy amable ... tropical Ford south Orlando.

Feb 06, 2020

I arrived at opening and was out with The Works package in less than 40 minutes. Everything seemed to be done properly and politely.

Feb 06, 2020

I dont know why the offer shuttle service, if, in order to get it, you need to wait an hour!

Feb 06, 2020

I have been a customer here since I've purchased my truck, and i gotta tell you russel and the quick lane team are very friendly and reliable. Thank you tropical ford i would recommend you guy's hands down.

Feb 06, 2020

My new service center for my Focus with the DPS6 transmission 🎆 in all seriousness though the team here seems pretty great and they have slick bay cameras so you can see your car getting worked on and a nice waiting area where you can watch videos on the GT500. About 40 mins for an oil change including wait for open bay.

Feb 06, 2020

No complaints, they took care of my truck, they are busy, they took their time going over the truck and I appreciate it since I was going on a trip. It did take about 2 hours, but they gave me that warning up front so I knew that going in and I had plenty of work to catch up on. Two things 1) Check online for a coupon, I got $5 dollars off 2) Understand their "works" is for 5 quarts of Oil, If you have an F150 it holds around 8 quarts. So it will be more than the advertised price. Just an FYI to keep in mind. Captain Jayson Judson Realtor

Feb 06, 2020

This is a quick lane . That is never quick. Totally under staffed . Great employees....

Feb 06, 2019

Buen servicio

Feb 06, 2019

I love quick lane @tropical Ford,fast and quality!

Feb 06, 2019

In-and-out for a tire repair in under an hour!!

Feb 06, 2019

Very slow