Quick Lane on Nacogdoches

Nov 20, 2024

I highly recommend Quick Lane. Very professional.

Aug 27, 2024

Guy with wide waistband behind the computer/ counter with glasses extremely rude...went in for a simple oil change he acted like he was doing me a favor . Won't be back.

Jun 27, 2024

Since my first review, I have tried to get work done there several times. Every time I go in the one thing I need is apparently the one thing they're not doing that day.

Apr 27, 2024

1st Time Here. WOW 👍Reason for Visiting this place was my Inspection Sticker. Usually these places are Dirty with the Air Fragrance of OIL👎 not this place! This place is called Quick Lane on Nacogdoches Rd. and it was Beautiful and Clean❤️ The fine technicians here did excellent work and what most Wow me they protect your car from dirt and OIL❤️❤️ There waiting room looked like the lobby of of a fine Hotel. They had water, they had coffee they even had a nice TV ❤️I will definitely be coming back over and over again 👍

Apr 27, 2024

Always great service. Found out if you have a Ford and collect points you can go there. I did not know they were owned by Ford but $20 cheaper than going to the dealership.

Apr 27, 2024

Serviced in a reasonable time if you get there early (first come first serve). I always like them for their “works” package.

Mar 27, 2024

I just needed help loosening up the tire bolts on my car to change it myself. They helped me no charge! I had called a different shop and they wanted to charge just for that.!! I appreciate the guys here and the receptionist who said they would do that for me! Thank you guys!

Feb 27, 2024

I enjoy coming here because even when there's cars ahead you they still manage to get you out in a reasonable amount of time. They also honor NS Ford coupons and all of the work they do here can be seen by them (if you have a Ford I assume).

Feb 27, 2024

Quick in and out. Staff was courteous and efficient.

Jan 27, 2024

Definitely quick and courteous

Dec 27, 2023

The fat white dude working on 12/7/2023 evening shift was very unprofessional and rude. After asking for my information he asked me to take a seat while they replace a bad tire. He never showed me what’s available or pricing. He just assumed that they could charge me any amount and take however long they wanted and I’d sit there and not ask questions. When I asked what brand of tires they had and the prices he got irritated by that and pretended to be typing for 10 minutes while I stood there waiting. I then asked how long it would take and he said 3 hours because they didn’t carry my tire there. Also, they close in an hour. When I said that I would need it sooner because we were stranded, he replied, have a nice day and asked me to leave.

Nov 27, 2023

Bad service. Didn't want to help me

Nov 27, 2023

Can't do inspections in the rain!?!?

Nov 27, 2023

Excellent service

Nov 27, 2023

Fast & efficient

Nov 27, 2023

Good folks. Honest and easy to work with.

Nov 27, 2023

Great customer service. Amanda went above and beyond to make sure I got informed with the latest recalls and Ford points system. Will be returning here for my future services. Bravo Zulu!!

Nov 27, 2023

Great store. Fast friendly service. I will be back to visit them again.

Nov 27, 2023

I got a huge screw in my tire last week and they took care of me without price gouging or taken advantage that I was a female. I would rate this place an A++ because they did not rip me off and they gave me great service at a low rate $$$$

Nov 27, 2023

I intially had plans on taking my vehicle to northside ford for my oil change. I went this morning and was told it could take up to three hours. I had remembered that this quick trip was on nacogdoches since I used to get my hair cut at Victor's barbershop that used to be across the street where the old sun harvest shopping center used to be. I checked in a little after 800am my service advisor Amanda and the crew in the bay took care of my vehicle in a quick manner. I really appreciate not being pushed on services. This quick lane has earned a valuable customer. Thanks yall

Nov 27, 2023

I never have an issue at this location. I am very knowledgeable Manager

Nov 27, 2023

I was able to get in and out right away....My advisor was really nice and she did a great job going over all of the paperwork.I'll go back again since they were very good to me.

Nov 27, 2023

I went in October 10 of 2023 at 7:15am in hopes of getting my inspection done in order to renew my sticker. The only thing required by the state of Texas is in valid Texas liability card nowhere in the code. Does it say anything about needing to have prior insurance 30 days out, as long as you provide a Texas liability insurance card that shows active dates there is no reason why my proof of insurance shouldn’t be accepted.Charles Gonzalez who is the manager there I was there for 30-40 minutes without a resolution And he proceeded to still go outside and smoke a cigarette, then come back and pretty much make it Was nothing he could do. I don’t know why he couldn’t do my inspection. I had proof of insurance for six months regardless it should’ve been done horrible customer service.

Nov 27, 2023

Poor customer service

Nov 27, 2023

Super fast inspection. I was in and out real quick.

Nov 27, 2023

The girl in front desk doesn't know nothing. She changes prices from $260dls to $700. very bad customers cervice She is on the wrong place...

Nov 27, 2023

They were very nice and did a great job.

Nov 27, 2023

This was a very quick place to go they changed my oil in under 20 minutes. And they have a clean waiting area.

Nov 27, 2023

Very quick and convenient. Fast and friendly service.