Quick Lane Tire & Auto Center

Nov 11, 2024

Ida the service advisor is fantastic. Appointments and service are always quick. The full checks that are done have saved me from components failing ahead of time and kept me on the road. The other service advisors are great also. Would highly recommend this shop

Oct 18, 2024

I’ve been coming to this place couple of times now and so far no complaints in terms of wrench work or customer services. In fact I had issue unlocking my truck and one of the employees went across the street (I believe) and got a slim Jim and got it open for me so that was awesome. It’s a first come first serve so I’d recommend coming early especially if you need little extra work on vehicle. Only negative thing if anything is parking can be a tight squeeze if you have big truck/SUV.

Oct 18, 2024

Quick and flexible service, people are nice but could be a little more friendly.

Jul 18, 2024

Tstat seized and blew out coolant hose while climbing hill out of Bakersfield leaving me stranded on highway in 110 degree heat. Got towed and dropped off here on Thursday night. Jose recommended a hotel and even paid for the Lyft to get me there. Despite being swamped with work Jose was able to get me back on the road by 4 pm Friday. Great service. Really appreciate their efforts

May 18, 2024

I visited this service center three weeks ago for a coolant change. Initially, everything seemed fine until a leak developed last week. Despite living in Delano, which is a bit of a drive, the responsiveness of the shop was commendable. They promptly dispatched a technician to inspect the issue. The technician quickly identified and acknowledged the mistake made during the initial service. The following day, they efficiently repaired my 2017 Ford Fusion and even generously topped off my gas tank. A week has passed since the repair, and my car is performing better than ever. I definitely plan on returning to this shop for future services. See below from the initial leak to smoothly commuting to work, school, and back home.

Apr 18, 2024

Fast fast fast.

Mar 18, 2024

Personal amable y te informa sin molestarte asta que comprenda uno de cliente

Nov 18, 2023

Always good service. The staff are amazing and polite. I highly recommend them.

Nov 18, 2023

Always recieve great service.

Nov 18, 2023

They got our car on pretty much last minute.. Thank you so very much. Didn't like the bad news though that we better start thinking about new tires...grrrr, its always something. There goes the egg budget. 😔😔🙃🙃

Nov 18, 2023

Great customer service and the wait wasn't too long.

Nov 18, 2023

I was in and out in less than an hour. Same experience today.

Nov 18, 2023

Muy bueno el servicio

Nov 18, 2023

This was work related but alwais as quick and efficient as possible

Nov 18, 2023

my car was there since wednesday the 8th of march today is the 16th and still no call and no information on whats going on when i dropped off my car they said they needed parts but its been over a week so what yo guys think of this

Nov 18, 2022

As I went into quick lane the young man referred me to the service department to have the DEF added to my truck. I don't know why he wanted to pass the buck to the service department. Please do your job, if I wanted to pay for the DEF, I would have but I come to quick lane for the service I get from Ford.

Nov 18, 2022

Friendly, clean and the people are knowledgable and very helpful.

Nov 18, 2022

Great customer service. Quick and easy

Nov 18, 2022

I was traveling through Death Valley on my way from NM to WA towing a 25 ft travel trailer with my F150 when my check engine lights came on and I lost all power. Shutting down and restarting would reset the computer, and I was able to continue, but for an unknown time & distance. I phoned The Quick Lane in Bakersfield, 280 miles away, and they agreed to get me in right away if I could make it there. The problem repeated once again in Death Valley and again in the Panamint Valley, but I made it. Service Advisor Jose Garcia-Zavala got us in right away. The problem was quickly diagnosed (throttle body problem), parts ordered, and we were on our way in under 24 hours. Jose kept me informed throughout and was a pleasure to work with. We made it to our grandson's first birthday party in Bellingham with time to spare!

Nov 18, 2022

My vehicle is always ready in a timely manner. Service advisors are knowledgeable and understanding. Very relaxed atmosphere!!! Continue on this path.

Nov 18, 2022

They were able to schedule me with an appointment time that works with my schedule. They were very professional and answered all my questions. And they got me in and out at a good time.

Nov 18, 2022

Told me it would be done Saturday morning, have it ready till Saturday at 5pm

Nov 18, 2021

Prices are about what you'll pay everywhere else. Nice new clean facility and friendly service

Nov 18, 2021

The Quicklane department at Jim Burke Automall is very efficient and always takes care of the maintenance on all my vehicles! Very convenient and friendly service staff!

Nov 18, 2020

Hate it

Nov 18, 2020

Very professional people

Nov 18, 2018

50 min to fix a slow leak on back tire that I had to get fixed the next day by another shop cause it obviously was not fixed. Good thing they did not charge me.