Quick Lane Tire & Auto Center College Station Ford

Feb 03, 2025

DO NOT get your brakes replaced here and waste your time and money!! I assume you also should not get any either service here! I used a repair shop affiliated with a dealership assuming they would have reliable parts and service, but they LIED about me needing new rotors and used the CHEAPEST brakes possible. I understand they wouldn’t allow me to use brakes I purchased outside of their shop, as do most car shops, but they bought the absolute cheapest brakes! Their new brakes began squealing as soon as I left the dealership and gave powdered with every use. They charged me $400 for the cheapest brakes they could find at Napa Auto Parts. I also only bought FRONT brakes. Without me being there in person, as I had to go to work, they completely screwed me over. I wasn’t there to look at the rotors and assumed I could trust them. But me not being there and completely swamped in the middle of the day, they called me to let me know I needed new rotors. Mind you, I was in a situation where I was very busy and wish I had thought at the time to ask if they can just shave them down. However, I trusted them and turns out my old rotors were completely fine. I asked to take my old rotors with me, and they could have just been shaved down and had a LOT of life in them. So they charged me another $250 for new front rotors. I do not have a lot of money but any means, so this really hurt.

Aug 07, 2024

Excellent service! Really appreciate how fast and friendly the service was.

Jun 07, 2024

Really great people working at Quick Lane. Thanks to Dylan my car stays ready for the road!

Feb 07, 2024

Always fast, and Associates very friendly and knowledgeable.

Feb 07, 2024

Got an oil change from here that ended up leaking resulting in having to do to my dealership and pay double to get it fixed.

Feb 07, 2024

Great service

Feb 07, 2024

I scheduled a service at Quick Lane Tire & Auto Center, it took longer than expected, then I got a call asking to return urgently because the technician forgot to tight the nuts after tire rotation… they acted promptly to avoid a potential accident (which was the right thing to do), but unfortunately this type of errors is far below the expectations when you go to such premier location. I would think twice before to go back to this place.

Feb 07, 2023

Called to ask the price of oil change. $49.99 Made appointment. Still took 2 hours with appointment. Charged $77. Will not be back.

Feb 07, 2023

Courteous, quick as always. Tim is awesome!!

Feb 07, 2023

Ford did a great job of following up after my oil change and brake replacement. Thank you for your help

Feb 07, 2023

Job well done, wait was not to long.

Feb 07, 2023

Service was good. Great people behind the counter. Does take an hour or so.

Feb 07, 2023

Very good!

Feb 07, 2023

Why do you go to a quick lane? It certainly isn’t cost, because it probably is going to run you a good 30% more than other shops; it may not be speed of service, since I waited 2.5 hours for a routine replacement of rotors (an hour of that was me waiting after my appointment time). Maybe it is because you think they’ll stand behind the service… if that’s the case, guess again. I had rotors turned less than 3,000 miles ago that needed a full replacement. Here’s to my $1,400 brake job and never using quick lane again.

Feb 07, 2023

it was a good experience. took longer than I thought- but the rest was good

Feb 07, 2022

Friendly staff squeezed my vehicle in with out an appointment to preform service. Also notified me of a recall that needed to be done as well. They had the car finished the same day and even offered a shuttle.

Feb 07, 2022

Jerry and Tim are great. My daughter had an issue at previous appt and at this appointment Jerry was great at resolving the issue. We have used College Station Ford for "The Works" on our vehicles since 2007. Now with the Quick Lane service it is easier than going through the service department. Great Job guys and we appreciate you.

Feb 07, 2022

Made an appointment for the works and was out in about 45 mins. Team is friendly. Had to dock a star bc when I drove off I could hear my wheels shaking, they weren’t tightened correctly. Went back and problem was fixed in about 5 mins. Will go back again.

Feb 07, 2022

Quick and easy. Always friendly and efficient.

Feb 07, 2022

Superb service and hospitality. Knowledgeable staff.

Feb 07, 2022

Took my daughter in law truck in for oil change, very happy with the service

Feb 07, 2022

Very good service, but make sure you have an appointment.

Feb 07, 2021

Fast and friendly

Feb 07, 2021

Fast, courteous service

Feb 07, 2021

I went to have nitrogen put in our tires. Customer service is excellent and I didn't have to wait very long. Found out interesting facts about doing this. Now if we need nitrogen added its no cost to.

Feb 07, 2021

Larry and the rest of the staff go above and beyond in customer service. These guys are the best! I've been a loyal customer for 5 years.

Feb 07, 2021

No me gusta yeve un cupón sin fecha de vencimiento de ford de es mismo dinero y no lo quisieron agarrar