Quick Lane Tire & Auto Center

Sep 06, 2024

Appreciate the customer service and updates given on my vehicle, appointment is on time. In and out in a timely fashion

May 06, 2024

I bought a new tire last year from Planet Ford, and the tire was defective. I teach on the other side of town, so I had to keep putting air in my tire every two or three days until I could get back to Planet Ford. The service technician told me the tire was defective. On March 16, 2024, I bought two tires from Planet Ford. Within a few days, one of the tires needed air. Again, because of my busy schedule, I wasn't able to get my vehicle back to Planet Ford until today, April 15, 2016 and was told there was no warranty on the tire. WHAT!!!!!!! FROM THE START THE TIRE KEPT NEEDING AIR EVERY TWO-THREE DAYS. No more Planet Ford!!!!

May 06, 2024

Plz give a compliment to your James Poole for the good service. His tech found the leaking oil filter and got us back on the road!!! I tried to tip Mr. Poole but he would not accept it, so I needed to tell 250 friends about Germain Ford Quicklane and their good service. JDP 50424

Apr 06, 2024

Nice service

Dec 06, 2023

Great services are very professional

Dec 06, 2023

I just had my oil changed at the DeSoto location and can't recommend them highly enough. I've had them change my oil using their oil and filter and with me supplying the oil and filter. Both ways they do the complete auto multi-check quickly and with the same level of professionalism. Plus you can do the oil change on a first come, first serve basis, so you shouldn't have to wait more than an hour. A++.

Dec 06, 2023

I paid $1200 for them to fix my car from overheating and to replace 4 spark plugs. I did not get good service nor did my car get fixed. It has been 2 months since I went to them and my car is still overheating. I do not recommend them to anyone at all.

Dec 06, 2023

I want to Gracefully and be the first to say a huge thank you to Quicklane and the boss and Beau Zuniga for helping me in fixing my tire. I really thought there was no fixing it!! But they came thru and I am beyond thankful for these men. God is so good!! Guys, Quick Lane is the right place to go for your tire repair… trust me ❤️❤️

Dec 06, 2023

Set a nail was too close to the sidewall to patch my tire whatever I stuck one of those Tire beef jerky sticks in it and it works just fine now they couldn't even do that for me what a joke

Dec 06, 2023

While Ford was useless, the quick lane workers did an amazing job of quickly diagnosing my problem and trying to find a rental option. The diagnoses was complimentary, and they gave me written documents to help me keep track of everything going on. Everyone was very friendly and nice, I’d greatly recommend this, especially when ford is closed on weekends.

Dec 06, 2022

Definitely don’t recommend this place for oil change. I called for the oil change appointment and they said , just drive in no need of appointment. Job has to be done in 45 minutes but my car was not even touched after waiting 1hr30 minutes. After 1hr30 minutes someone came and pick the car and drop off in 15 minutes. I just wonder if they did whatever they mentioned in their site in 15 minutes including oil change. Plz don’t go there .

Dec 06, 2022

Immediate, quick and friendly service.

Dec 06, 2022

Nice place

Dec 06, 2021

Quick and courteous! They did a great job in a timely manner!

Dec 06, 2021

Staff is polite, helpful and honest upfront. My truck battery failed just before I had to go to work and they've helped me source a battery and replaced it. Would absolutely consider coming here again.

Dec 06, 2021

Wonderful customer service!

Dec 06, 2020

Bill and James are the best service managers.

Dec 06, 2020

I can not boast more about the word class customer service I experienced at this location. My car started acting up and the check engine light came on and I actually got stranded in the parking lot across the street. When I walked in and explain to the manager what was going on he was so kind and even went as far as sending someone to physically go get my car and bring it to their service station. They reviewed the issues, diagnosed the problem, and got me back on the road in no time. The managers kindness and focus on customer service will absolutely have me returning to this location for any services I may need in the future. Thank you again so much!

Dec 06, 2020

I was previously forewarned about doing business with a Germain dealership. It’s okay and sloppy work with no plastic seat covers or anything, the service writer didn’t have much of a personality and the business doesn’t seem to have a disinfection protocols after servicing my Expedition. I had to wipe down and disinfect my steering wheel, armrest, hood and drivers door etc. because of the tech’s sweat, grease marks and stains. I will go back to Roush since they do respect your vehicle and they’re more professional.

Dec 06, 2020

The 2 men that run the show are friendly and extremely helpful!

Dec 06, 2019

Good people

Dec 06, 2019

I had an emergency and needed help! Bill was great, gave me a car to use while he was fixing my car, gave me a call as soon as my car was finished, AND also offered me a donut that he bought for his staff that morning!! Service like this when you are in a state of an emergency but the show must go on is what is so appreciated. Thank You Bill - you were my saving grace! Highly recommend...everyone here is always very nice!

Dec 06, 2019

excellent customer service keep up good work

Dec 06, 2018

Very efficient, fair and honest. I was on road trip from Eastern Maryland for my wife to visit family. My right rear brake started making a really terrible grinding noise. This was annoying since I had the brakes looked at before I left. I took the car into Quick Lane and they went right to work on it. Apparently, I needed new brakes. It was metal to metal. They quickly replaced my pads and showed me the old ones.the wear was painfully obvious. They were not able to get rotors early enough to replace them, of course it’s a Volvo and I understood that but they made the car safe to continue driving the car and the price was very fair. If I lived in the area I would certainly have them care for my car.

Dec 06, 2017

🎅 MERRY CHRISTMAS 🇺🇸 Great service on time and fair price. FB.ME/ZARLINO

Dec 06, 2016

I got four tires mounted and the price was a bit more than other shops in the area, but it was worth it to me to go to a place that I felt cared about my car as much as I did. No BS that you get from some dealer-affiliated service centers, just great service.

Dec 06, 2016

I have been here for 45 minutes . For a plug in my tire. Something the Russians on Sullivant ave do in 10 minutes. For being named "Quick Lane" its not very quick at all. Very nice inside though.