R & R Auto Repair Shop

Nov 17, 2024

Excellent service! Communicated through the whole service.

Nov 16, 2024

We are SO GLAD we took our vehicle to Frank at R&R! He gave us a FAIR PRICE and in our opinion, is an HONEST and CARING businessman. We HIGHLY RECOMMEND his shop and will DEFINITELY go to him for any service needed in the future 😊

Nov 13, 2024

After working with seriously challenged “auto shops” all over Las Vegas for 1 1/2 years I’ve finally discovered a terrific one for my 1967 Buick Riviera! Chris and his team are: very responsive; very communicative in an unrushed manner & speak in laymen’s terms; fairly priced and quick; and return your vehicle in the same condition as when you dropped it off. I unconditionally recommend them and their work.

Nov 11, 2024

Excellent Service and Expertise! I had the pleasure of taking my car to R & R Auto Repair Shop , and I couldn’t be more impressed with the service I received. The team was incredibly professional, thorough, and transparent throughout the entire process. They quickly diagnosed the issue with my car and explained the repairs in detail, making sure I understood all of my options before proceeding. Not only did they complete the work on time, but the pricing was fair and competitive, with no hidden fees or surprises. The quality of the repairs was outstanding—my car is running like new again! I also appreciated the friendly, down-to-earth customer service. Frank made sure I was comfortable and well-informed every step of the way. I highly recommend them to anyone looking for reliable, high-quality auto repair services. I’ll definitely be coming back for all my future car needs!

Nov 04, 2024

Nice job at a fair price.

Oct 18, 2024

Best in Las Vegas !!

Oct 18, 2024

Good service. They are usually very busy, but Willing to fit you in if you have an emergency.

Oct 18, 2024

Really great shop, they take accountability for their work and I genuinely appreciate that. Had my brakes and pads changed here; a year on I find out that my rotors had warped, unbeknownst to what the cause may have been. Reach back out to them, and they resurface it with no cost to me. Will recommend to anyone.

Sep 18, 2024

Was referred to this shop by Hi Star who was too busy to work on my vehicle. Needed someone to tell me what was going on because my "check engine" light had come on. I have a 2019 vehicle that I'm very vigilant with and take excellent care of. Brought the car in to R&R first thing in the morning and Frank told me they'd call me in a couple hours after they had time to do a diagnostic. When I hadn't heard from them by the end of the day I called and after a pause that told me they had forgotten to call me, they told me they'd identified the issue as a leak in my fuel pump, that they would order the part, and could replace it the following day. Okay fine. The next day I go in and pick up the car and get charged $500+. Okay fine. Three days later the check engine light comes on again and I call R&R up again to tell them the light is back on, and that I'd like them to see what is up because maybe we hadn't fixed things on the first go. They keep the car another half day and then Frank calls me to say it looks like I need to replace my gas cap (which I later Google and see I can buy online myself for $30). I point out the obvious to Frank - that both of their diagnoses seem to deal with the fuel system, and that perhaps the first $500 service was unnecessary. Frank says no, this is completely coincidental... I tell Frank this doesn't pass the smell test to me, and he gets huffy/high and mighty with me and says they don't charge for unnecessary repairs and I can just come and get my vehicle if that's how I feel. I do. A couple thoughts: - I won't be back. Customer service follow-through and integrity are incredibly below par. This experience was worst case scenario for me. Not sure why anyone would trust R&R after this experience. I wonder if Hi Star knows this is how they operate. Because if so, that actually doesn't speak well of their judgement either. - I don't know who the owner/manager is here. If it's you, Frank, hire someone else to run the phones and deal w/ the customers. You obviously don't enjoy it, and you're rude. If Frank is a hired hand, relocate him to another position away from customers and swap him out with someone with a better bedside manner.

Aug 18, 2024

Chris at R&R is the Best! Don’t waster your time looking for a better mechanic, Chris is your Man!!!

Jun 18, 2024

Chris goes above and beyond! The entire staff is great, and they make sure you are only paying for what you need/ask for. This is the ONLY place I trust in Vegas and will continue to take my vehicles here. Thanks for all the help!

Jun 18, 2024

This has to be the best auto repair shop in Las Vegas! I had one other shop work on my vehicle 3 different times for air-conditioning- never worked for more than a couple days! $2000 later, I took it to R and R and they finally fixed it!! Love this auto repair shop!!

Apr 18, 2024

Been going to R&R for over 15 years and numerous cars. I know I can trust Chris and his team with any repair needed from an easy oil change to a complete transmission rebuild . I 100% trust them as they have proven time and time again their honesty and integrity. Thanks for all you do!

Apr 18, 2024

Best shop in Las Vegas Christopher realty knows his stuff.

Apr 18, 2024

Good, honest, old school style shop. Thsse guys are awsome!

Apr 18, 2024

I took my Avalanche to have it looked at and the customer service was outstanding. R & R are very professional and did not charge to look at it and give me a quote. I had the work done because the price was very reasonable for all the work needed. I highly recommend Chris and his team.

Apr 18, 2024

Quick service

Mar 18, 2024

Ian went above and beyond to take care of a unique situation, and my truck is running great!

Mar 18, 2024

Solid and trustworthy shop, had a great experience and will be going here from now on!

Feb 18, 2024

Call me.

Feb 18, 2024

Hands down best mechanic shop in town. I own an automotive collision center and we have our own mechanics too and I send everyone I know including clients over to Chris. I had to get some work done on my personal truck and my guys were just too busy to get to it and had Chris take care of it. He did major TLC to my motor and knocked it out quickly and did an amazing job. The guy is a perfectionist If you want the best mechanic in town to work on your vehicle, this is the place to go.

Feb 18, 2024

R & R Auto Repair Shop is a gem, thanks to Chris's exceptional expertise. As a master mechanic, he's become our go-to for all vehicle needs, extending his trusted services to our entire family. Chris's reliability and skill make R & R our top recommendation for anyone seeking top-notch auto care.

Jan 18, 2024

By far, this shop in Vegas stands out as one of the best. Whenever I'm back in town, it's my go-to place for oil changes or any other work that needs to be done. Unlike corporate chains, this shop is family-owned, which adds a personal touch to their service. They consistently deliver good, honest work, and I highly recommend them.

Jan 18, 2024

So, im a ny'er,and one thing I learned was when in a new city u need 4 major professionals..the first, mechanic,and I have one ,r&r..of course a Dr. Then great pizza and Chinese .but Chris and guys at r and r trustworthy fair, and just plain great guyz

Jan 18, 2024

Was referred there as an honest mechanic. Proved to be true. Will bring all my vehicles there for service.

Dec 18, 2023

My go to garage in Las Vegas. Very professional and honest. 10 outta 10 would recommend

Nov 18, 2023

I absolutely love this auto shop and would not go any where else. I happened to stumble upon it back in 2012 when my head lights went out and I went to a commercial auto shop that was going to charge me close to $100 to fix. I went to R & R and I believe they charge me like $5 or $10 from there Ive been going to them all the time for my car. I moved out of Nevada for 6 years and moved back and here I am again with R & R. Everyone there is honest and will not just add 'issues' that your car may not have for money. I highly recommend them and wouldn't go anywhere else. Oh ps: don't be like me and take your car in for oil changes before going wayyy over the miles your supposed to!! :)

Nov 18, 2023

Amazing experience. The shop was clean, everyone was friendly and professional and they didn’t try to sell me extra parts that I didn’t need. Definitely recommend this shop!!

Nov 18, 2023

Chris and Frank offer dedicated, honest, and professional service. I've been a customer for the past 8+ years. Highly recommended if you need a great service! Steve A. 10/11/23

Nov 18, 2023

Frank & Chris are always friendly and very helpful!! I know, when I bring my cars in, they are not going to jack up the prices. They are fair and highly reasonable. They have my business for life!

Nov 18, 2023

HELLO, I DO NOT RECOMMEND THIS NON-PROFESSIONAL MECHANICAL WORKSHOP AVOID BEING VITIMIZED BY BAD SERVICE AND FRAUD

Nov 18, 2023

I have a Suzuki car, which is not sold in the US anymore and dealerships no longer exist for repairs, etc. I bought replacement suspension parts 5 years ago because they were soon to become unobtanium. R&R said they would not install "other people's parts" on vehicles, even though the parts I am supplying can no longer be sourced so there is no option to install "their" parts. I asked questions trying to understand, and the person I spoke to was very rude and condescending. He said there are liability and warranty concerns, which I do get, but he also said as a business they need to mark up the cost of parts, which they can't do if customers supply them. Two stars is for the unnecessary rudeness and condescending way the message was delivered. Very disappointing.

Nov 18, 2023

This is the only shop in town I will go to. They are honest, fair and do an awesome job

Nov 18, 2023

This shop knows its stuff. I am grateful this was the first shop I randomly went to when I moved here. Chris and Frank are phenomenal.