Ragusa's Automotive

Nov 23, 2024

Been a customer for years. Great service! Honest and hardworking team. They go above and beyond for their customers. Will patch a tire for free. Highly recommend.

Sep 07, 2024

I recently moved to Baton Rouge and got a puncture in my tire from a thick metal wire. I called on a Friday morning to see if they could plug my tire and they said I could come on in. I went in shortly after, waited about 15-20 minutes, and they plugged my tire for free! They were really nice an helpful and I'll definitely be back to this sweet family business.

Sep 07, 2024

I simply cannot say enough positive things about Ragusa's team. Phillip and Blaze are phenomenal and will go out of their way to get your car the care it needs. Very reasonable and honest people just trying to do their very best here for decades. 10 stars!

Aug 07, 2024

Expensive, but they get it done

Jun 07, 2024

Ragusa's is the best auto repair shop that I have ever experienced.

May 07, 2024

A piece was hanging underneath my car and they fixed it in under an hour and for no charge. What a blessing thank you so much!!

Apr 07, 2024

One of the few honest business’s of its kind. Could not recommend them more. I went to Benny’s for an oil change and they completely stripped the bolt for my drain plug and made it essentially unusable (they had to vacuum out the oil). So when I came here for my next oil change they had to replace the whole thing. Immediately they called Subaru, ran across town to grab the piece, and because it was taking longer then expected and my wife couldn’t come pick me up (newborn at home), the owner, Blaze, drove me home personally. While at my house he checked on an issue with my truck and when I brought it in they fixed it free of charge. Phil who works up front is also one of the nicest people you’ll ever meet. Trust me. Don’t go anywhere else - if there is an issue they’ll fix it and they’ll never try to sell you on services you don’t need.

Mar 07, 2024

Best service in town.

Dec 07, 2023

Very knowledgeable staff, best prices in town.

Dec 07, 2023

Always super kind and incredibly honest and transparent while also being very competitive, in terms of cost. High touch, white glove service!

Dec 07, 2023

I’ve been using Ragusas for many years. They are the very best. Great work & never try to upcharge or sell you some service you don’t need like the car dealerships. They are All- Pro. I highly recommend

Dec 07, 2023

Ragusa’s was recommended to me by another trusted mechanic, Adams Repair Works. Great experience. Got an A/C repair in a timely manner and a fraction of what the dealership would’ve charged me. Big thanks to Phillip for keeping me updated and informed and making my car feel like a meet locker.

Dec 07, 2023

Went in for a tire repair! Took extra time to find and repair. Then said no charge! THAT just doesn't happen! Gracious and kind! Very impressed!

Dec 07, 2022

Diagnosed an important issue for us with a very quick turnaround during the holidays!

Dec 07, 2022

Good people - ran diagnostics on my Jeep Wrangler then did a test drive and figured out that software needed to be reset and can only be done by a dealer - didn’t charge me a penny - I would definitely go back for any non-dealer issues.

Dec 07, 2022

Great Fair. Honest. Used them for years. Old school standards .

Dec 07, 2022

Ragusa's is a very well run business that provides an excellent, trustworthy service.

Dec 07, 2022

Ragusa’s has been my mechanic for almost two years now and they really are the best. As a woman, I have had some really negative experiences with mechanics and car salesmen alike - just men who think they know more than me about cars and can talk down to me about it - but I always get treated respectfully here. They never overcharge me either. This is an honest business, 100%. They take their work very seriously and will only do the best work on your vehicle. I know this because they explain everything which I really appreciate. Philip, who’s usually behind the counter, is so kind, explains everything, gives me a great deal and excellent service, and is so wonderful. I recommend Ragusa’s to everyone, they’re the best. UPDATE: I took my new car to Ragusas for a buyers check before I bought it to make sure everything was up to snuff. SO glad I did. Philip worked on my car to check everything out and actually took me into the shop to show me specifically what he was talking about, which I so appreciated. He let me take photos of the undercarriage because the car took some damage from a previous owner that I had to know about. Because I got such a thorough explanation from Philip and got to actually see it and take photos, I was well prepared when I went back to the dealer. They of course tried to deny and deny everything but took me seriously when I showed them the photos. Philip helped me get a way better deal on my car by doing this — that’s the power of a buyers check and a GOOD, THOROUGH, HONEST mechanic!! I appreciate him and Ragusa’s so much for their commitment to good service and helping their customers through and through. 6 star review, honestly.

Dec 07, 2022

SCAM! My car's weather strips were broken and I had given them the car for an oil change and asked them for the pricing of the weather strips and oil cap, but the person who knew the prices wasn't there at the moment and I was told that they would give me the prices on the phone and later they gave me the price of $25 for oil cap and $200 for the weather strips and I even confirmed them that is it $200 for all the 4 weather strips and that person even confirmed yeah it's $200 for all the 4 weather strips and it will come in next week if I confirm. So I confirmed it and then called them after a week that did the part come in , and it was there so I dropped my car few days past that and they repaired just 1 weather strip and replaced the oil cap and charged $200 for that and when I asked that I was told about 4 weather strips for $200, so the guy refused and said they just gave that price for a single weather strip and oil cap. They got back on their word and I didn't have any proof of the estimate as they gave me the pricing on the phone so I couldn't do anything about it. THEY CAN'T BE TRUSTED!!

Dec 07, 2022

The best in Baton Rouge! Having car issues is always stressful but the communication and friendliness of these guys made this a much better experience. Thank you for your professionalism and honesty!

Dec 07, 2022

These guys are AWESOME! Phillip is a Rock Star! He is creative, positive, and works hard to help others find solutions to their problems. I highly recommend this place.

Dec 07, 2022

They charged me $ 2,795, my vehicle broke down 3 times after! Lost time at work and had to pay for a tow truck over Easter weekend!!!

Dec 07, 2022

They're friendly, very knowledgeable and fair. The best automotive repair people I know. My wife has been going to him for years before I met her and now I refer my friends.

Dec 07, 2021

Asked about getting a set of wheel bearings pressed out, and new bearings pressed in. I was told "We can maybe get to it Monday (I called on a Thursday) because we're too busy to stop." Okay, I'll just rent the tool for free and do it myself if you don't want the easy money.

Dec 07, 2021

My daughter’s check-engine light came on. She drives a 2015 Subaru. She was concerned with the pricing from the dealer service center, so she took it to Ragusa’s and they told her she needed: 1) new A/C compressor 2) new A/C condenser 3) new rear passenger hub bearings I’m not a mechanic, so I bought a code reader that told me there was an issue with O2 sensor or vacuum system. I also jacked up the car and shook the rear passenger wheel to see if there was any play in the bearings— there was none. We brought her car to the Subaru dealer and they assured us that the only problem with the car is the O2 sensor. While many mechanics may be honest, they are NOT employees at Ragusa’s

Dec 07, 2021

One of the best, most honest mechanics I have ever used. Came in with a list a mile long from another chain repair shop that would have cost thousands to fix. He went through the car and came back with what actually needed to be fixed. Went from multiple thousands of dollars in repairs to a few hundred dollars and the car is back to driving perfectly. Doesn't nickel and dime you to death, simply does the work needed at a more than reasonable price. However, do heed the saying "You can have good service, cheap service, and fast service; pick two." You will get good, cheap service with Ragusa. But it won't be quick. Just be prepared to drop the vehicle off and expect it to take a few days before they're done.

Dec 07, 2021

Ragusa's Automotive is a renowned Baton Rouge institution. We have taken multiple cars there over the years, and they have been great at diagnosing and fixing older vehicles at a fair price. When they have not been able to fix things, they have not even charged us for the diagnosis. Once the fix was so minor and quick they did it for free. They can be a little slow, especially when busy or when older cars need parts shipped in, but they generally do a thorough and careful job. Note that they do not fix certain things, like windshields, but for most mechanical problems, they are a great repair shop.

Dec 07, 2021

The service was unlike anything i've experienced. They were friendly and attentive. They knew exactly what was wrong with my vehicle and helped me out tremendously. I'll be going back anytime I have an issue with my vehicle

Dec 07, 2021

Went to Ragusa's for the first time a few weeks ago for my brakes. They determined that I didn't need anything done and replaced a bulb for free. There was no charge for checking. They were very nice and I will certainly send anyone to them who needs quality repairs.

Dec 07, 2020

Great and quick service!

Dec 07, 2020

Very friendly, trustworthy, extremely competent staff, quick service, and great price! I HIGHLY RECOMMEND Ragusa's for all of your automotive work.