Rainbow Muffler & Brake – Nottingham

Nov 07, 2024

If I could give negative stars I would. This experience has been an absolute nightmare. I had my car towed here from home for a suspected battery issue ( check engine light on) . Was told dont come in we will call you and tell you what we find. 2 days go by and nothing so I call only to be told my coolant hose burst and they can't fix it. That they have tried to source the part and I should take it to the dealer because they can't help me. I said fine and arranged a tow to another location. I asked for specifics only to be told it's " a complex issue" so I asked the new place look it over front to back and let me know. They tell me my CATALYTIC CONVERTER AND OXYGEN SENSORS HAVE BEEN CUT OFF!! I call back and say why didn't you mention my vehicle had been vandalized on your property? They say we didn't know. BS the car sounds like a motorcycle any half brained person would know something was wrong. The manager Jay then says bring it back and maybe we can work something out but don't call the police they won't help you and guys where hoodies when they steal usually. EXCUSE ME! Why would I come back?!?! I absolutely called the police, filed a claim and will pursue this they think its okay for peoples property to be damaged with no consequences smdh

Sep 07, 2024

Just an update, but I reached out to the customer service and never received any response. Full of crap, and very dishonest.

Jul 07, 2024

Scam artist, and rigged my car to breakdown. Did not put the car back together correctly leaving wires rubbing against the serpentine belt. Did not agree to fix what they had broken. Stay away.

Jul 07, 2024

They were ok🤔no issues

Jun 07, 2024

I got a Y-pipe put on my truck 2.5yrs ago and just this my tips & half of the Y-Pipe fell off. Never going back.

Jun 07, 2024

I take my car here get it done right every time

Jun 07, 2024

The prices will never change high as hell forever I remember this place is the kid and they were hiring then I don't know what Stars to give them because I have not been there I've just called and rode past $359 for a fun braids then I ask how much was a tune-up is 225 their prices is going into another car

Apr 07, 2024

I will never come here again the first time I waited was 30 minutes nobody acknowledge me now this time 03/18 I waited an hour still nobody acknowledge me only thing I wanted an oil change

Apr 07, 2024

Well for me I took my car to them for a bad muffler and they said I need a a hole system and they weld the hole system together with out clamps and the worst thing happened I did that in 10- 1 - 22 and the whole system rusted and needed replacing and It didn't last three years that's not right I will never go to them again and I put them on blast on social media for sure

Mar 07, 2024

Does great work not cheap but will definitely get your car together only place I take my car for anything you get what you pay for and they are definitely great mechanics

Mar 07, 2024

Got the job done right

Mar 07, 2024

I brought my car in due to a check engine light and it wobbling at low speeds. Dude told me I needed a new tie rod ends and an upper control arm and the check engine was due to my catalytic converter. The reality of the matter is I had a broken belt in my tire that was causing the wobble. Although the catalytic did pop up when I went for a second opinion, my main issue was the 3rd coil needed to be changed in order for it to run smoothly. Changed the tire and the coil on plug and my problem was gone. I'm not saying that I couldn't have USED the upper control arm or tie rod ends.... but that was clearly them trying to upsale me. I would have paid the 700 bucks and my wobbling problem would have still existed after the work was done. I did give them the money to fix the upper control... all I'm saying is, don't depend on them to be honest with you about what's wrong with your car and not try to upsale you and finesse. Luckily I got ppl and I know enough about cars to know when something might not add up.

Mar 07, 2024

My G6 needed a flex pipe they did the job right its first come first serve so have patience will return for wheel ailment.

Feb 07, 2024

Absolutely awesome i have never been to a repair shop that was completely honest Rainbow muffler and specifically jay at rainbow muffler was great. Very knowledgeable and honest because of his honesty i saved over $1000. I went to 2 different repair shops and both of them tried to sell me parts i didnt need and they never explained anything. Jay at rainbow took the time explained everything and tried everyway he could to save me money awesome awesome place i am coming back from now on!!!

Jan 07, 2024

The only place I'm going for car repairs!

Jan 07, 2024

My name is Cheyenne Jaudon, I took my car to a rainbow muffler on 12/14/2023 to get a fuel rail pressure sensor replaced because my car was running in engine power, the guy there told me $400.00 plus tax bringing it up to $425.00. They fixed the fuel rail pressure sensors. On 12/15/2023 I didn’t get a call that stated my car was ready so I gave them a call he guy told me on the phone it’s not the fuel rail pressure sensor but a hing stated it won’t be ready till Monday 12/18/2023 stated that he’ll just give me the part but have to charge me and extra $100 for labor I’m like ok cool whatever it takes to get this car running right. On Monday 12/18/2023 I had to call again to see what was going on they told me the car was ready and that I could come and get the car, I get to the shop to pay the $525 that was quoted to me they stated the price was now $610 we went back and forth about the price then end up charging me $545 for everything, only get in my car and to pull down the street for it to start running back in engine power reduce mood, took it back to rainbow mufflers where they guy came out with the computer plugged the car up and it reads the fuel rail pressure sensor the same thing they said was fixed it’s not!!!! Tells me to leave my car there for another day for him to fix it it was his mistake he must have put the wrong hing on it will be ready on 12/19/2023 I didn’t call on that day because I like maybe the found something else wrong. I let that day go by and called in on 12/20/2023 to see what’s the issue with the car guy on the phone with me states oh he said it’s ready you can come get it he test drove it last night you go to go. I asked the guy on the phone what I the policy on refunds he stated oh I would have to give you number to the manager to call you I said because I going to have my brother pick it up and if it still running the same I would like my money back because the car is not fixed he understood. The car gets to me around 5-6pm I get in the car to drive it up the street the car is still not accelerating right it’s still running in engine power reduce mood I really just want a refund because not only did I give them 2 times to fix it but three and the car is still stating the problem went and spent $175 at Chevy for them to tell me the same thing that was suppose to be fixed and I called the shop jay the owner answer the phone didn’t want to hear what I had to say just talked over me the whole time I will be contacting a lawyer so I hope this business is ready

Jan 07, 2024

They heavily dented a door on my work van and refused to take any responsibility for it. Will not repair or file an insurance claim. Dishonest!

Dec 07, 2023

Hood blew open after repairs causing 5k in damages the owner refused to make repairs siting it was a insurance issue and not so much as offered to pay the deductible if you do not respect me as a customer and pride yourself in protecting my vehicle and well being then you have not earned the right of having my business Felt Disrespected

Dec 07, 2023

I called to ask for an estimate on repair of a transmission, was told they do not service or replace transmission

Dec 07, 2023

The Rainbow Muffler on Nottingham damaged my car severely and it cost me over 1k just to get it back in drivable condition. It's very noisy but drivable. It is a rip off and needs to close. The lead technician is unprofessional and very hard to work with. I will never use them again and recommend anyone not to use them. Use any other Rainbow but this one.

Dec 07, 2023

Very professional... reasonable prices...

Dec 07, 2023

After going to a dealership and getting quoted $2,000 for a repair, I checked this place out and Jay was able to fix my problem for only $100! Such great service!!! They really care about their customers.

Dec 07, 2023

All I can say is thank you Jay for helping my daughter out

Dec 07, 2023

Called they said bring it at 10am and done by 2pm

Dec 07, 2023

Fasr professional service at a fair price! I highly recommend them!

Dec 07, 2023

I appreciate the communication they had with me. I was shown what the issue was, given suggestions, and serviced well done. I've truth my vehicle with them for a while.

Dec 07, 2023

I worked on a car after they did and they completely destroyed the catalyst converter the car would barely hit 20 mph after they worked on it cost the owner of the car well over $1K to fix the car the right way they completely took advantage of someone who knew nothing about cars by telling her he "cleaned the coverters" charging her $300 and damaged the car. Would NEVER recommend this place!

Dec 07, 2023

I'm satisfied with the work.

Dec 07, 2023

Service is terrible, took my car here 3 times, motor ended up going out, if they would’ve fixed the issue I wouldn’t be coming out of my pocket 3000, they brush people off and keep getting service, they would get negative zero stars

Dec 07, 2023

Their satisfied customer reviews must be their family members cheating to boost their rating. Theses guys are just out for the money. They don't care about you or your car. Jay the callous customer service representative....they will order unnecessary parts and fake fix your vehicle. Save your time and your money!

Dec 07, 2023

Went in for a check in the brakes. Sat there for 3 hours while under the assumption I was just waiting on a bay so they could bleed the lines. They took the car on two test drives and the first one confirmed he felt the brake dropping and that definitely meant there is air in the break line. By the time we left, the manger tells us neither of the drivers felt the pedal dropping. Instead brings up hub bearings and that that's the sound we were hearing although we never heard anything or mentioned it to them.