Ramsey Automotive

Jun 06, 2024

Everyone there is absolutely amazing!! I will never take my car anywhere else.

Jun 06, 2024

I have never had the confidence to say I was done right by a mechanic until I totaled my daily driver and had to take my spare clunker vehicle to Doug. I was praying for a miracle I could somehow get it repaired without putting me into an even bigger bind I was already in and to have a running vehicle again. I am a mother of 4 and work 2 jobs so a running vehicle is something I need to provide for my family. He has saved me in more ways than I could explain and I am forever grateful for him and his team for helping me in such a hard time. Jodi is a gem and so kind. They are honest people and in this day and age that is so hard to find. I will never go to another mechanic as long as Doug Ramsey is in business and I hope that is for many more years to come. Thanks again Doug for everything you have done for me this past week and getting me back on the road.

Jun 06, 2024

This place has been a godsend! Doug is an absolute angel and has guided me through my car needing a lot of work just like my own dad would have. I had an issue that kept popping up and Doug did everything he could to take care of it for me and make sure my car was safe and working correctly. I will never go anywhere else!

May 06, 2024

I showed my kindness and left an awesome review back in the day. Today I am rewriting it. They have changed. I brought my car in to get fixed. The bill was $1100 and my car is worse then when it went in. I tried to go in to talk to them. The people I talked to could care less. I asked to have Doug call me about the issues and it's been over a week with no call. My check engine light is still on, the mechanics at Ramsay's have given me several codes that "could" be wrong. They've changed my thermostat for $1100 and it didn't need to be done. Now they are saying it is the timing chain, one person said it's a cam issue another said it was low oil (they did my oil change) they were paid to fix a leak in the exhaust, it now sounds like I drive a tractor. I wish I could upload a recording of how it sounds. Doug seems like a really nice guy, but he hasn't called back and it's his team that made my car worse. I brought my car to the cadillac shop and they say the engine light has to do with the exhaust leak that was not fixed but made worse. The thermostat never had to be changed. This place was just going to keep throwing unnecessary parts at the car instead of fixing the problem. I'm glad they never called back and made me go somewhere else. Sorry guys, my trust in you has been lost. I really wanted to trust someone and I got burnt. That's today's society for you.

Mar 07, 2024

Doug and his team at Ramsey Automotive are always very responsive, quick to identify the issue with my vehicle, explain to me clearly what needs to be done, and very reasonably priced. I value their excellent knowledge, professional approach, and efforts to make my customer experience very positive.

Feb 07, 2024

The absolute BEST shop around.

Feb 07, 2024

This is the best shop around! Knowledgeable, personable, and great prices make this place amazing. They are friendly and communicate throughout the process so there's no surprises on your bill and will answer and explain everything. Shout out to Jodie, Doug, and Scott for being incredible people and doing fantastic work! Thank you for doing everything you can to help make a stressful situation into something manageable and less scary.

Dec 07, 2023

Dependable. Relaible. Honest. Can't say anything bad. Treated me with respect. Great overall experience.

Dec 07, 2023

Doug Ramsey and his staff are top notch. They are through, fairly priced, communicate superbly and are just nice people to deal with.

Dec 07, 2023

Doug Ramsey is the kindest, most reliable mechanic I've ever met, by far. I came to him in a panic after another chain mechanic damaged my car. He was able to find a creative solution that cost me a few hundred dollars as opposed to a few thousand as proposed by another mechanic who quoted first. Throughout the process, he talked me through the repairs in plain language and did not talk down to me as most mechanics do, me being a young woman. He answered so many of my questions in my panic and was so beyond helpful. I recommend Ramsey to everyone and know my car is in good hands with them.

Dec 07, 2023

Doug and Tori were incredibly kind and did the most to get me taken care of. Will be a lifelong customer!

Dec 07, 2023

Doug and his crew are A+ mechanics 💪you know the jobs gonna get done right 💯I trust em with ole blue and so can you! It’s best to call a couple weeks in advance to get an appointment easy to find on Emerson right between Kentucky fried chicken and waffle house and Jodie is good about getting your appointment set up🙏

Dec 07, 2023

Friendly, fair, and quick service. These guys really bent over and helped me out when they didn’t have to. 100% recommend, they go the extra mile that others don’t.

Dec 07, 2023

I think I've written 1, maybe 2 reviews in my entire life, so that should tell you how impressed I was with this place! I was headed from South Carolina to WI, and my car started having issues near Indianapolis that made it undrivable. I called Ramsay this morning and explained that, if possible, I needed to be on the road again today. I was met with understanding and compassion, and within minutes of my towed vehicle arriving, Doug was examining the car. I didn't mention being hungry (although I really was after the night/morning I had), but the lady at the front desk asked if I had eaten, and brought me some food and coffee. I was just blown away that she would think about that and go out of her way to make me comfortable! The issue ended up being simple and inexpensive, and I was so thankful for their honesty. As a young woman in a time crunch, they could have taken advantage of my situation and ripped me off, but instead, they looked out for my safety and wellbeing. If you're looking for a mechanic in Indianapolis, I absolutely recommend!

Dec 07, 2023

I would like to say thank you for all the previous reviews because that's how we decided to try Ramsey Automotive. We took my mother's vehicle and the owner Doug is simply amazing. The prices are reasonable and he won't do something unless he knows it will be the right fix, nor will he charge "extra fees" like others places I've encountered in the past. So far in the past years I've taken my mother's vehicle, our vehicles, our son's, and everything is good! I appreciate the kindness and patience as well, because Doug makes sure I understand what it's being done regardless of my lack of knowledge about cars. I can truly say if you want an honest mechanic, reasonable prices, and excellent customer service you should definitely try Ramsey! Definitivamente este mecánico es honesto, los precios son razonables y el servicio al cliente es excelente. Yo recomiendo a cualquier persona que va a Ramsey!

Dec 07, 2023

Doug and his team are amazing! They've helped so many folks in my family!

Dec 07, 2022

Doug was very kind when I called to inquire about a repair for my vehicle and fit me in despite my short notice and his extremely busy schedule. I am very grateful he was able to get it done so quickly!

Dec 07, 2022

Excellent customer service! And I mean EXCELLENT!!! Honest and friendly! I will definitely recommend them and will definitely use them from this point on! Mike was great

Dec 07, 2022

Excellent customer service. Excellent repairs on our car!!

Dec 07, 2022

Fast service at fair prices. Down to earth people. Would recommend them for your automotive needs!

Dec 07, 2022

Good honest work!

Dec 07, 2022

Great work at great prices

Dec 07, 2022

Never got a response to the web inquiry.

Dec 07, 2022

Outstanding service all around! I recommend this service

Dec 07, 2022

Great place to bring your vehicle where you will get quality work for a great price. Highly recommended mechanic!

Dec 07, 2022

The most amazing people and mechanics they know what they are doing and do it in an efficient time great on price I would recommend to anyone.....

Dec 07, 2022

These people were amazing! Due to another mechanics negligence I was stranded in this town, over two hundred miles from home with my pets, with stripped hubs. Not only were they able to squeeze me in their way busy schedule but Doug was sweet enough to call around to find the parts I needed and within a budget I could work. They got me out so I could safely make it home and didn’t take advantage of my desperate situation. I will always recommend them and my amazing experience

Dec 07, 2022

We have always had great experiences here. Highly recommend.

Dec 07, 2021

Nest mechanic around!!!! Knowledgeable, efficient, and reasonably priced.