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Rapid Repair Auto Center

5

4

3

2

1

4.5
(258 reviews)
Review highlights

"This place is amazing! They inform you of everything they plan to do and they take care of you! I've never had a bad experience and their wait times are not long!"

"Great service/parts, prices, quality and honesty."

"Good quilty service fair price great atmosphere they take pride in what they do."


Overview

Categories

Auto repair shop, Auto body shop


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

Closed

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM


Reviews

Oct 27, 2024

Great customer service


Oct 27, 2024

I've been using RRA's services since 2007 and their quality, care and costs are all reasons I'd recommend you give these guys a visit if you're experiencing car troubles. They've always shown genuine consideration for me, my time, and most importantly my vehicles. I live an hour and twenty minutes away from the shop now and still takes the drive to them because I know my vehicles will be in good hands.


Jul 27, 2024

The most honest review I’ve ever left. Raife I LOVE YOU! I would 100% recommend this shop because for one I’m a young girl and didn’t get overcharged or lied to. You are the absolute best. His communication was great, everything he did for me personally in regards to my car and insurance was amazing. Was able to get a great deal. Now let’s get into the car OMGGGG it’s driving amazing with no problems. Raife was so informative and again SOOOOO SWEET. Thank you soooo much.


Jun 27, 2024

I needed to have my car inspected and they did just that. Excellent service and they even told me where to go to pay the registration fee, so I didn't need to mail it out. Got that sorted at HEB (local grocery store- had no clue they provided that service) and they put the new sticker on for me as well. Thank you!


Jun 27, 2024

The owner and the mechanics are very professional and attentive. This is Aliefs most convenient auto repair location. 🐾


Jun 27, 2024

This shop not only has great customer service they also have a cool waiting area. From the service and people the owner hires to how clean and nice the facility is you can tell they are of high standard. 10/10 recommend, especially if you are like me and ask a lot of questions.


May 27, 2024

Came in with my 2007 Toyota for a check up they did a amazing job really honest people and friendly staff 10/10 I would bring my car here for a regular check up


May 27, 2024

Great shop! Very knowledgeable and really take their time to make sure your vehicle is taken care of. Did a fix on my car, noticed that one of my warranted parts was partially damage, and replaced it for free before my warranty could expire. Most places wouldn’t do that. Overall great experience, and shoutout to Rush and his amazing customer service.


May 27, 2024

I've had nothing but great experiences coming here! They are reliable and they are quick! I hope they continue to serve the community for many years to come.


May 27, 2024

Nice people and easy fast to work with. They take ENDURANCE WARRANTY. Also deco is pretty neat and cool 😎


May 27, 2024

Very expensive, search around before going here and you will see . They will try to be persuasive by giving you different scenarios but they are still extremely expensive period. Some of them are rude and will cut you off while your are speaking. Their tone voice also gets aggressive if you do not agree with thier prices. I called 6 other car mechanics they where all cheaper than this place. Beware of the prices call around.


Apr 27, 2024

I recently purchased a used vehicle and it needed some work done to it. I followed the steps from the extended warranty and it led me here. Im so glad it did. Every one was so nice and accommodating. They diagnosed the issue right away and it only took a couple hours to complete the repairs. Now I'm back on the road and able to enjoy my purchase. When I need anything done to my mini in the future I am coming here. If you are looking for a reliable honest mechanic, this is the place for you.


Apr 27, 2024

They are fast as their name suggests! I went to 4-5 other places before coming here for my state inspection. Everyone else had a a 2+ hour wait but here I was in and out. The owner is also super friendly. Will definitely come in the future for any auto needs.


Mar 27, 2024

Best service and great 1st time experience! My experience with Rapid Repair Auto Center on March 8th 2024 was excellent. Mr. Rafie and the Rapid Repair Auto Center team provide professional and Honest Service. He took the time to walk me through the diagnosis of my vehicle and explain step by step why the fixes were necessary and what needed to be done in the future to prevent any car problems. I’ll definitely be bringing in my vehicle here again any time I need it. I would recommend to anyone!


Mar 27, 2024

Jason had amazing Customer Service and gave me a great deal! Thank you


Mar 27, 2024

This place is amazing! My mom’s car got a flat tire a few feet from the shop. We stopped by just now, a few minutes before they were closing for the day, asking for help. This shop, Jason who I spoke to inside(shoutout Jason!!), and everyone else working here was so kind, helpful, and accommodating! Hammid switched our tire from the flat one to our spare so so fast! I can’t explain to yall how far an act of kindness like this goes and we’re grateful they were there to help us. this place deserves great reviews and roses! 10/10


Jan 27, 2024

Best service I could ask for hands down! Every single one of the staff was especially friendly to me and unlike other mechanic shops, they took the time to walk me through the diagnosis of my vehicle and explain step by step why the fixes were necessary and what needed to be done in the future to prevent any car problems. A lot of other mechanic shops out there are only out to drain your pockets and instill false information and anxieties but this shop was honest and transparent as one can be. I’ll definitely be bringing in my vehicle here again any time I need it. Shout out to Jason for being amazing in every aspect!


Jan 27, 2024

Great service and pricing, excellent communication and fast. Jason was very helpful and responsive to all my questions. Will be coming here for any car related issues in the future.


Jan 27, 2024

Moved to Houston recently and this is my go to shop. The owner and employees are kind and fair. Wouldn't go anywhere else. Thanks!


Jan 27, 2024

This review is well over due. I felt this was a safe space for women, often times I have felt anxious getting car services in a male dominated environment. The owner was extremely welcoming, shared the history of this business, gave me a tour as well as extraordinary service to my vehicle. I bought a new Toyota and this was my first time patronizing this business. I’ll definitely be a repeat customer.


Jan 27, 2024

Very very very detailed and amazing customer service. Rush and his team are true professionals and super knowledgeable auto repair. They take the time to explain what it is that your car needs and they get the job in a timely manner.


Dec 27, 2023

Excellent, honest service for over a decade!


Dec 27, 2023

Hello everyone I hope everyone reads this post. Yesterday on 12/19/23 I went to this location that I have been going to since 2006. I have always dealt with Rafi. He was not there. His brother was there. I walked into this location and his brother was already mad about something. At about 430pm I asked for an inspection. His brother began to yell saying we have other people waiting. I said that’s fine I don’t mind waiting. So I asked for Rafi. I just wanted to say hi because I always come for my inspections. The brother was horrible. He began yelling at me in front of customers saying that I feel entitled. He also said I know your kind. I was unsure about what kind are you talking about. He said sister please. When I say the brother of Rafi is the most rudest disrespectful person on this earth. He said I’m having a bad day so leave. I then went back this morning talk speak with Rafi to my surprise. He did not listen to anything I had to say. His brother had already gave him a heads up. Rafi told me I only come for inspections and no other services. If you are a women is this not the place for you. Rafi could not even look me in my eyes because he knew his brother was was wrong. I would never recommend this place to anyone because if you are only getting inspections and no other services then most likely they want see you. For me being a long time customer his brother is rude and it’s seems like Rafi now upholds what his brother does. If you do not want to do inspections then don’t do them. I only went back as a courtesy to speak with Rafi not to get an inspection. I would never spend my money on the rudeness of others. See the response given to me. That’s okay everyone has technology. I never had a problem waiting my turn. Have a blessed day.


Dec 27, 2023

Honest mechanic. I go here for all car needs


Dec 27, 2023

Rapid repair auto center , excellent service , prompt , reasonable prices, that I can trust for all my mechanical services , thank you, Mr.Baradaran for being so kind and professional 🌹


Dec 27, 2023

This is a nice work shop I will advise anyone to visit


Nov 27, 2023

Call them to appointment at time go to place nobody work


Nov 27, 2023

Finally I have found my repair place in Houston. They are very busy but they take the time to provide great service. I would recommend them to anyone for sure. My car runs like a new car now!


Nov 27, 2023

Great place to do your mechanical work, they take care of us every time we go there.


Nov 27, 2023

I brought in a used car I was considering buying - the test drive had gone great, the VIN check was clean, and cosmetically the car looked nice for its age and mileage. Rafie let me bring the car in without an appointment and got it all checked out while I waited. It turned out to have a lot of undisclosed issues that had been papered over (new brake pads slapped on worn out rotors, poorly installed new timing belt, oil leak). Rafie was professional, did a thorough job, and saved me from buying a lemon. As a bonus, the waiting room is quaint and cute and clean and decorated with vintage auto memorabilia. This is clearly a business in which the owner takes pride. Thanks Rafie!


Nov 27, 2023

I have been bringing my cars for the past three years to this place to Mr. Rafe for state inspections and I have had a great experience. He has always been polite and respectful. Today I was helped by his brother and what a totally different treatment it was. He told me to stop bringing my car here for only inspections. That this should be the last time I should bring it, but he said he would do the inspection. 30 seconds later he looked for the quickest way to get out of doing the inspection and said it would fail because I had a cracked tailight. Never was a problem before! He just didn't want to to the inspection because he claims they dint make any money in it. Well,then don't offer state inspections!


Nov 27, 2023

I recently had the pleasure of visiting Rapid Repair Auto Center, and I can confidently say it was an outstanding experience. From start to finish, they demonstrated a level of professionalism that left me thoroughly impressed. The service they provided for my BMW was top-notch, and the best part was the exceptionally reasonable price they charged for the repairs. Upon entering the auto center, I was warmly greeted by the owner and the manager, who made me feel welcome and valued as a customer. They took the time to listen to my concerns and were genuinely interested in addressing all of my car's issues. Their expertise and knowledge were evident from the way they handled my car with utmost care and precision. The repairs performed on my BMW were executed flawlessly, and I couldn't be happier with the results. They ensured that the job was done efficiently without compromising on the quality of their work. The team at Rapid Repair Auto Center certainly knows their craft inside out and pays close attention to even the tiniest of details. Not only was the work exceptional, but the customer service was also outstanding. The owner and manager went above and beyond to explain the repairs and offered valuable insights into maintaining my car's performance. Their friendly and accommodating nature made the whole experience even more pleasant. I can wholeheartedly recommend Rapid Repair Auto Center to anyone in need of professional and reliable car repair services. Whether you drive a luxury vehicle like mine or any other car, you can trust them to provide exceptional service at a fair price. I will undoubtedly be returning for any future automotive needs, and I'm confident you won't be disappointed if you choose them as your go-to auto repair shop. Overall, my experience at Rapid Repair Auto Center was nothing short of excellent. From their professional approach to the high-quality repair work, they truly stand out as a shining example of exceptional customer service in the automotive industry. Don't hesitate to visit them – you'll be glad you did!


Nov 27, 2023

Professional and conscientious group you can definitely trust on! Thank you R & R brothers


Nov 27, 2023

When you call in and get a quote it's one price but once you arrive it's over $220 extra needed. Find someone straightforward.


Nov 27, 2023

Easily the best auto center in Houston with exceptional customer service. Rush is extremely knowledgeable, caring and attentive to his customers and can fix any and all things that could possibly go wrong with vehicles.


Nov 27, 2023

best shop in town for your mechanical needs. very professional and efficient