Ray Donch Body Werks Inc

Nov 30, 2024

This is the second time I have used Ray Donch and the service is WONDERFUL!.TY

Jul 07, 2024

I want to thank all the employees at Ray Donch . Auto body who went over and beyond to make my car look new again on the outside. Also on the inside. I know it was filthy when it went in the shop but like new when I picked it up. Also I want to thank them for working direct with my insurance company Erie Insurance they are the best to have for automobile insurance. I've been with Erie for over forty years and never had an issue.

Jun 07, 2024

Have used Donch Auto Body before. They do outstanding body work to your car. Fair pricing, work well with Insurance companies and provide estimates in a timely manner. Far better than dealing with your dealership.

Feb 07, 2024

I was in a hit and run accident and requested to have my car brought here for repairs and they did not disappoint! I was able to call for updates and met with friendly, informative information each time. My car was pristine when finished, and I was shown a photo portfolio of the progress of the work that was put into it upon pickup. They were also incredibly flexible with my pickup time. Shoutout to Ken for being my primary contact, and the team that got me back on the road! You guys rock!

Feb 07, 2024

Wonderful and amazing job done. I had left my suv for a repair and they completed the job well In advance, cleaned the car thoroughly and most importantly did not bother much with calls and texts. They helped me to pick my car on a weekend although they had limited service on a weekend. Truly appreciate the work and surely will recommend them to all!!! Great job. Very very professional!!!!

Dec 07, 2023

Greg was super helpful and couldn’t be happier with the service and advice I received from Ray Donch auto body. Thanks again! Would certainly recommend

Dec 07, 2023

I have been using Ray’s shop for 3 years. The techs at Donch’s always get my car in and out of the shop quickly. Quality work at a fair price. I highly recommend the shop!

Dec 07, 2023

I have none Ray a long time. His skills, and his employees have only gotten better with time!

Dec 07, 2023

I needed some body work on my Acura after hitting a deer. Ray Donch had great customer service - started and finished work when they said they would, communicated clearly before and during the work, worked with insurance and rental car, and even cleaned my car inside and out! Most importantly, the repair looks great! Good as new!

Dec 07, 2023

I will never do business with Ray Donch again. I needed a minor repair to my antenna, and a small dent and some paint chips on the top of my car. When they did the initial estimate they said it was a 3-day repair and it would cost $1100, but they said I had to wait 5 weeks to get my car in. Because it was such a good price I didn't shop around and I waited. Once they had my car they more than doubled the price to $2400 and then kept my car for almost two weeks without any clear explanation. When I complained to them at the end about the entire experience the guy in the office was very rude and not at all apologetic. Absolutely terrible customer service and really sketchy business practices. Feels terrible to be mislead and then have to write a big check anyway. Never again!

Dec 07, 2023

Nice people! Very helpful!

Dec 07, 2023

I used Ray Donch to fix a dent in my car, and they were wonderful! My car looked brand new when I got it back, I was so impressed. They also had amazing communication letting me know what was going on with everything and my car was finished in a very reasonable amount of time. This was my first time using them and I'm so glad I did!

Dec 07, 2023

On the initial estimate the man wrote up the quote without even looking at the vehicle. The estimate was written up in my son's name even though he had nothing to do with this incident. The quoted time for intake of the vehicle was October 23rd. I contacted my Insurance to inform them that I wished to change auto body shops. The Insurance Co contacted Ray Donch body werks and was given several falsehoods. intake date suddenly became next week and they claimed to have contacted my son because they lacked my information, which was on every email I sent them. I am taking my business elsewhere as I feel their behavior is lackadaisical, shows inattention to detail and very little concern for the customer.

Dec 07, 2023

they messed up my car, i dropped it off with shiny 10 of 10 finish glass shine. they were fixing a few things last body shop did. went to pick it up when done it looked like they used sos pad. they said they would buff it. they charged insurance to fix their mess up. paint failed 3 days later. horrible customer service. very rude to paying customers. *They responded to wanting to help. They refuse to touch my car. The quarter panel is now a 4200 repair. Their own estimate at that. They charged state farm 3 times for the repair. They claimed to me they lost money from the job. Over 7k. If job is now 4200 but charged 7k before.... I'm requesting ray to call me please.

Dec 07, 2022

A curb ran into my car and from the moment I walked into the front office, everyone was kind and helpful. They never treated me like the dumb woman who hit a curb! The repairs took longer than expected (getting parts), but Ken kept me updated along the way. I highly recommend Ray Donch for any body work.

Dec 07, 2022

Good experience. Thx!

Dec 07, 2022

Ray Donch and team did a spectacular job on my Tesla Model S. My gorgeous wife was distracted and bumped into my rear driver side while parking her Range Rover Sport. Of course, not a scratch on it. Ray Donch had my car for 10 days - and then it looked better than before the incident. Spotless repair, and totally cleaned inside and out when I picked it up. Strong recommend. A couple of days delayed - but that was fine. The rental provided by State Farm worked just fine.

Dec 07, 2022

Took my bike after an accident, didn't need a tow then proceeded to charge me 4 full days for less than 48hrs.. real upstanding people here! Looks to me like extortion is thier only means of business!

Dec 07, 2021

Mademy Jeep look better than the day I purchased it👍👍😁

Dec 07, 2021

They r very professional and courteous. I used them for a tow recently and the driver got there very fast and was accommodating to my needs and concerns.

Dec 07, 2021

They restored my 1969 mustang. These guys are true professionals. Highly recommend

Dec 07, 2021

Great work, dice exactly when they say it will be. We've had work dice there a few times over the years, and we've been happy with the results every time.

Dec 07, 2020

Excellent workmanship. Friendly people. They go the extra mile.

Dec 07, 2020

Really glad that Donch Repair is close by and that Ken and staff are ablel to accomodate. The fact that RENTALS are right on premises and available, made it easy to drop off, and keep on going. Quality/Pro work - Thank you very much for repairing our son's vehicle hit by a Food Delivery truck.

Dec 07, 2020

Terrible experience with everything

Dec 07, 2020

The place my wife and I go to for any body work. Nice people to deal with and they do an excellent job.